Pros: no micromanaging, up-to-date software. extremely nice lunch room. the company is generous in providing employees food.
Cons: management who seems acutely out-of-touch with the responsibilities of their staff, serious failure by mangers to realize goals, and immensely irresponsible.
The department I worked in was under administration of one manager and two supervisors. On my first day, the manager informed me they didn't want an employee who asked too many questions because she and the two supervisors were too busy to spend time answering questions.
From thereon, I arrived to work, sat down and worked. There was absolutely no communication and with exception of one project, all the other projects I completed were never reviewed. After 3 months the manager admitted she never reviewed my work and apologized for not communicating with me.
Co-workers were nice and hard workers. I learned quickly that staff are overworked and required to complete an inordinate number of reports. In this respect, I found this to be an archaic organization. It also amazed me that the manager and two supervisors seemed unusually oblivious to the fact that some of the information they demanded could easily and more efficiently be produced by the IT Department.
I liked the fact there was no micromanaging.
I disliked that there was no follow through on the part of managers. There was also an immense amount of ignorance on the part of the managers about the multitude of tasks each staff member is required to complete. Because of this, there is a lot of overtime but this has to have an impact on the credit union's bottom line and on an employee's quality of life. Though everyone- managers and staff alike, smiled a lot, on several occasions I overheard the manager and her two supervisors negatively gossiping about staff which is always counter-productive. in any working environment. – more... I also observed that every employee who returned to work after taking personal time off, always exclaimed about how much they didn't want to return to work. This in itself may not seem unusual, but it occurred in the case of EVERY employee who returned from personal time off.
I amended more than 15 individual procedures but not one was reviewed and on my final day of employment, the manager seemed unusually anxious to get these to Compliance when she and her two supervisors never reviewed any of these. Normally, one reviews the work, introduces changes, and in the end, sends the drafted procedures to Compliance. The manager's methodologies were neither proactive, efficient, or cost effective and in the end one has to wonder if goals are ever achieved and if so, what is the quality of the end product? On a side note, the department's procedures are a mess. Actually, most of the Credit Union's procedures are poorly written, poorly organized, poorly formatted, with many riddled with redundancies and saturated with grammatical and syntax errors. – less