My co-workers are great. The culture of the company is one of constant change, technology that sort of works and low pay.
Enrollment Counselor, Phoenix, AZ - January 27, 2016
WGU is a non-profit and they use that reason to keep salaries low. There is a culture of un-relenting cheerfulness, which rather reminds me of the "Everything is Awsome" culture of the Lego movie. We do things in shadow-mode. As a non-profit, we can't be fired if we don't reach a quota is calls everyday, but we are expected to reach a quota. We are as numbers driven as the most expensive for-profits. The most frustrating part for me is the utter difficulty of moving forward with my career there.