Western Union Employer Reviews

Great company to work for and excellent benefits.

I was challenged everyday with new regulations, new research, and new fraud prevention techniques, which I really enjoyed.

WU is a place of constant change. If you like to stay on your toes, it may be a good fit for you.

The best part of the job was that is was constantly changing in order to meet the needs of the product and customers. There was no "typical" day. Each day presented new challenges with opportunities for process improvement and learning. Management was supportive and yet allowed for individual creativity. It was a very pleasant working environment.

AVERAGE CALL CENTER JOB. JOB WAS EASY QUICK TO CATCH TO COMPUTER SOFTWARE.

fill out papers for Hispanic families
be an interpreter and translator

Best asset is the people - however, expect reorganization activity every six moths.

Great people and benefits, opportunities, innovation.
The most enjoyable part of the job was working with people from all over the world, learning about their cultures and achieving results together. The challenge of a large global company is competing for the budget to make things happen, especially in a tough economy.

My experience here was great and I really don't have anything bad to say about anyone I worked with there. Good benefits, good management and honest culture.

I learn how to handle the customer , mannerism,motivation from my employees, smart work , etc....

Business to business work. Aquiring new agent for the company offerring money transfers, money orders, and setting up the company equipment. Trained agent for compliance, AML State/Federal regulations. Always had a positive attitude.

Great company to work for. Good account base. Great co-workers

I like to have fun while at work, and be with people that I get along with. I would rather be busy than stand around with nothing to do. The day goes so much faster when you are busy and like what you do.

Western Union is committed to success and meeting Wall Street expectations. During rough economic times, the company is very short sighted around costs and headcount. Involuntary exits are the norm.

Working there felt like I wasn't really doing anything, when in reality I was doing a lot.

This was my first call center position. I was able to advance to other departments within the center and the benefits were great. They also offered a union, which many companies no longer offer.

bank reconciliation ,calling different outlets ,customer service .management was very helpful.

Great Company to work! Nice environment. Multicultural company

my responsibilities included customer service, western union, vending machines, and all cashier tills.

My first job as a bilingual customer service rep helped me get my foot in the door of corporate America. I had a great time helping customers and interacting with qualified co-workers.

my daily routine at work is to cater customer's need and wants, as a front line ambassador we earned respects from our clients by serving them and facilitating them well and wholeheartedly.
I must say that i had a good contacts with the management and my co workers, since money was involved in my job, we are trusted each other in cash handling. we treated – more... as one.
The hardest part of the job is to please every customer you encountered. they have different moods and behavior you have to balance your patience at the same time serve them nonviolently. And good thing from my previous firm is, I had a lot of friends and it tightened my interaction in every people i meet. it expresses my ability to caters everyone not just a part of your job but you practice it as your personal growth. – less