Teller (Former Employee) – Denver, CO – August 28, 2015
Unless you are in management, the back offices, or corporate, don't count on going anywhere. They pay you alright in the beginning, but after a year you don't get much farther. Managers expect more than your job description, and expect that to go un-rewarded or as if it were a part of your job description from the beginning. Would't recommend unless you want to do the same menial job, for little pay, and little recognition. I left as soon as I could.
Not Provided (Former Employee) – Denver – June 14, 2015
I was employed by this credit union just under eight weeks, and was compelled to abruptly turn in my resignation after being openly disrespected and humiliated in front of an entire department, including management. I was also expected to work ten hour days with no breaks due management telling me my role was brand new and still "figuring it all out".
I would describe this company as unprofessional, sleazy, and incompetant. Beware that harassment takes place here.
Teller (Former Employee) – Aurora,CO – November 21, 2014
Westerra Credit Union is amazing to work for; the benefits will blow any job out of the water in cost and availability.
Westerra Credit Union upper management struggles to communicate with the tellers or people of "lower" statures, but with in the branches there is great communication and teamwork. The pay starts out decent and there are ways to make a bonus each month and wonderful, extra incentives for employees to benefit from.
great training, good turn around rate, benefits, pay
communication between upper management and lower management
Back-Office (Former Employee) – Denver, CO – October 29, 2014
Pros: Generally speaking, flexibility in scheduling, especially for non-branch staff. Those that need to take time to attend to personal business usually can. The retirement plan is great (up to 11% employer contribution), but only rewards longevity: you can’t contribute anything (even your own money) until after 6 mos, and the full employer contribution doesn’t fully vest until after five years. But 11% is still impressive. The PTO benefit is pretty good at 3 weeks with increases after several years.
Cons: This is not the organization to grow in, especially for those that are in early- or mid-level career stages. And those in more senior-level career stages will very quickly grow frustrated with the amateur environment. The environment is old, resistant to change, and suits very well the keep-my-head-down-punch-in-until-punch-out crowd. There is no career planning, very little training, and little support for professional development. Most people don’t have individual goals, so there’s no way to really know what it takes to move up (instead, promotions tend to be based on tenure). There really isn’t a company culture and certainly nothing that makes it “special”. People are content to come in, do their daily tasks, and go home – which is fine, if that’s what you’re looking for. The institution lacks inspiring leaders: management touts nebulous strategic plans, focusing more on buzzwords and quotes than on actually creating plans to achieve goals, and tends to be opposed to anything that might rock the boat. The company doesn’t want to learn and get better, despite citing “innovation”more... as central to its mission. Case in point: no exit interviews for departing employees. The company doesn’t care to know why their best and brightest are moving on. All of this results in a “make-it-up-as-we-go” status quo – a hope that what made the company successful 10 years ago will continue to make it successful 10 years from now. And that’s exactly what it feels like – a company stuck in the past, acting like a mom-and-pop instead of a billion-dollar institution, but without any of the perks that make a small business environment a rewarding one.less
Teller/Financial Representative (Former Employee) – Arvada, CO – September 10, 2014
Westerra overall is a good company if you are not looking for anything to serious or to move up. I was there for almost a year and was told upon hiring there is great potential to move up. When I presented this to management, they were very vague and did not say if it would happen. Work was not challenging.
Anonymous (Former Employee) – Denver, CO – July 17, 2014
Overall, a great place to work, great environment, happy, friendly employees. My co-workers were awesome.
Warning - the Accounting department is great, but their manager is a tyrant and has no idea how to manage people. Steer clear of Accounting! It's too bad when one Manager can infect an entire department and upper management can't see it.
friendly environment, great co-workers
poor management at the top who say they are there when you have concerns, but when you do, they are not supportive. benefits are expensive and not very good coverage.
Teller/Teller II/ stand in FSR 1 (Former Employee) – Lakewood, CO – March 18, 2013
I valued the overall vision of this credit union. I enjoyed the high paced environment, the sales opportunity which went hand in hand with the incentives, and the opportunity to advance in my career. I have learned much from my past challenges, which made it difficult to list something hard about my time with this credit union. I know what to expect when working with people, and there will always be challenges. But I have only seen them as just that, not problems. The part I enjoyed most at this job was the opportunity to advance with a little personal initiative. I was allowed to sign up for every training class available to increase my knowledge and know-how in the industry, and advance because of my performance in sales and quality of service while working for the credit union.
sales incentives, training, advancement.
foot print in the colorado market was just in it's developmental stages
Financial Services Representative (Former Employee) – Denver, CO – October 19, 2012
I gained experience with helped my growth as individual and also made me a valuable employee. We worked as team at Westerra which helped others and self help achieve the attitude of wanting to expand our knowledge and share it with others. The experience of helping the members in every way possible was the best feeling I could have more of self gratifying to know that you gave your best. The loyalty of management team was not there but the loyalty of the people I served on daily basis was definitely the plus.