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Westgate Resorts
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41 reviews

Westgate Resorts Employer Reviews

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I would work there again
Reservations Specialist (Former Employee), Ocoee, Florida – April 11, 2013
Pros: great benefits, good pay
Cons: management
I worked in Owner Reservations department, I booked reservations on inbound calls for Westgate Timeshare Owners. I had a set schedule, which was easily changed if I wanted it to. The pay was decent. The calls were fine. It was relatively easy.
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r
Laundry Supervisor (Current Employee), Kissimmee, FL – April 2, 2013
Pros: r
Cons: r
im working for a laundry sup. for 3 years half, i like to work in this places but i want a better opportiunity in other position
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Fast pace enviroment. Always something to do.
Greeter, VIP Services, Sales Agent (Former Employee), Kissimmee, FL – March 31, 2013
Pros: employee lunch included when busy
Cons: short breaks
This resort is extremely busy. You will always have something to do.
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Call Center Analyst
Control Desk Analyst (Former Employee), Ocoee, FL – March 13, 2013
Pros: nice friendly people to work with
Cons: poor management
The Best time to work for this company is at night Management are not your friends and only look out for themselves.
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Excellent Company
Safety and Security Manager (Current Employee), Gatlinburg, Tennessee – February 20, 2013
Fun and fast paced employer working in the vacation time share industry
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Freedom to make your own choices in the wrok place
Off Property Consultant (OPC) (Former Employee), Orlando, FL – February 5, 2013
Made my own schedule learned a lot about sales and customer service. My managers were some of the best professional people I have ever meant.
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Laundry Supervisor
Laundry Supervisor (Current Employee), Kissimmee, FL – January 11, 2013
watch whole laundry production and staff, make schedule and assigments to employes working every day. help the employes to wash and drye the linen some times clasificaded the dirty linen to proces to wash.check the property is clean before the drivers leave the property or finish the day. Send emails to my superiors about production or problems in the – more... laundry, give suports whit the machines stop,some time fix the irons, washers or dryers when the Mec. is not in the property or facilitys..thats my regular work day. – less
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Westgate Villas - Bad Bosses - Worse Organization
Housekeeping Employee (Former Employee), Kissimmee, FL – January 5, 2013
Pros: good location and some perks
Cons:
– Rampant nepotism.
-You cannot move up in the Housekeeping Department unless you brown nose. Job performance does not matter.
-Unfair work environment, favoritism and discrimination.
-Safety rules are violated in a daily basis. OSHA should take a look over there.
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Productive & Informative
Staff Accountant (Former Employee), Orlando, FL – January 3, 2013
Providing excellent knowledge and skills of accounting in the hospitality industry
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Place stinks
towel boy (Former Employee), Myrtle Beach – December 28, 2012
Pros: nice people to work with
Cons: ego-manaic manager and old shoddy equipment
Horrible work conditions, equipment and machines are older than the dinosaurs. Top manager is a tool, and just likes to blow smoke up Florida's butt. He doesn't know which way is up. He has a reliable team under him, but his role is just to kill morale and cause more paperwork. If we had better equipment and machines, the hotel would run so much more – more... smoothly. – less
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Quiet overnight position
Reservation Specialty Agent (Former Employee), Orlando, FL – December 26, 2012
Pros: free trips and discounts tickets to theme parks
Cons: poor management staff
Worked overnight with a small group of 7. Very laid back and quiet no real issues outside of the fact it was a night job.
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Comission Based Company....Great Work Environment
Inbound and outbound phone sales, customer service (Former Employee), Orlando, FL – December 19, 2012
Pros: great work environment
Cons: comission based company
Telesales: Blind called customers as a telemarketer to convince them to come to Orlando to buy a time share. Try to make it sound a little sweeter by telling them they get a vacation to a beautiful resort.

I learned how to do sales and get more comfortable with it.

My co-workers were amazing!!! We had a lot of fun!!!!

The hardest part of my job was – more... having to blind call people and convince them to come listen to a time share pitch and also get them to give me their credit card number over the phone to secure the vacation. Also it was difficult because if you didn't sell the paychecks were very low.

The best part of the job was when the people would call back in after the vacation and discuss what a great time they had in Orlando.... – less
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Timshare growth for a lifetime.
Verification Supervisor (Former Employee), Orlando, FL – December 17, 2012
Pros: opportunity for growth, great benefits, great staff
Cons: with time share most departments are a try out, no job is secure, new management usually means new staff overall
at this job you definately have opportunity for growth. Westgate Resorts is one of the largest timeshare companys in Florida. The employer allows their employees to learn and grow rapidly and management is dfefinately appreciative of all the hard work.
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Grate knowledge
Renovation Manager Q & A Manager (Former Employee), kissimmee FL – December 6, 2012
Grate place to work ,I was promote in different times for a better positions.I learned a lot
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Same company as River Terrace
VIP Customer Service Agent (Former Employee), Gatlinburg, TN – November 8, 2012
Pros: good benefits
Cons: poor executive management
See review for River Terrace.

Poor upper management.
terminate for no valid reason
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A great company to work for
Director of Housekeeping (Current Employee), Myrtle Beach, SC – October 31, 2012
Pros: free lunches, free uniforms, discounted stays at other properties, 401k match
Cons: expensive health insurance for dependants, no tuition reimbursement
A great company to work for with excellent benefits. Limited promotion opportunities unless you are at one of the florida properties which are some of the larger properties in the company. Overall, one of the better lodging/timeshare companies to work for.
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Fast-pace and cooperative.
Customer Service/Opc (Current Employee), Las Vegas – October 15, 2012
My job is to greet couples and try to get them to attend a timeshare presentation.I learned good customer service and how to approach certain people. The managment is realy on you and they want you to do good. I have to work well with other coworkers all throughout the day. The hardest part of my job is stopping people when they are walking. The most – more... enjoyable part of my job is making commision – less
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Not good!
Sales/Marketing (Former Employee), Villas, Lakes – October 11, 2012
C’mon people! Everybody who lives in Florida knows WG bad reputation.
They have no work ethic whatsoever. I worked as in-house sales, in-house OPC marketing and OPC Broker and they always find ways to mess up with you over payments, commission, hours, etc.
They never recognize your effort unless you become your manager’s little buddy.
After many years – more... of hard work and overachieved results I was the next in line to become a Manager but the decided to nominated another person with 3 months in the company. Unbelievable.
I’m also a former WG owner and it was simply Impossible to reserve my flexible weeks. I end it up giving away on Ebay for free.
Besides that, timeshare industry is way overdue, – less
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Candig – April 23, 2013

I bought a time share at the Palace and they gave me the whole song and dance, it sounded great till i got home. Is the time share worth it or is it more of headache. I know you have a sour taste about west gate, but i would like an honest opinion plz. I'm trying to get out of it, but they said it may cost me thousands, even though i sent the paper work 5 days after i bought. What's your advice if any.

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Sales
Closer/Sales Representative (Former Employee), Kissimmee, FL – September 25, 2012
Daily presentations to sell timeshare. Enjoyed making people's vacations more memorable in their future.
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Inhouse Sales
In-House Sales Representative/Telephone Sales (Former Employee), Kissimmee, FL – September 23, 2012
I worked inhouse sales for this company for many years. This was a great job and I really enjoyed it. I took time off to raise my son and then got into general real estate.
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About Westgate Resorts

The mission of the Westgate Resorts Foundation is to actively support charitable activities in areas where our employees live – Read more