Collections Representative (Current Employee) – Los Angeles, CA – August 7, 2016
Nice place to work. Looking to broaden my experience in other areas. Management treats employees respectfully. Always buying lunch and lots of off site activities. Friendly place, but it's so bonus based I need a steady check I have a family I can't depend on incoming calls to feed my children.
Collector II (Former Employee) – Los Angeles, CA – May 18, 2016
good fun environment with the teams coworker are nice and willing to help out in need they allow a play and work world learned a lot of my experience on collection with there day to day progress reports and monthly evaluations
Great & productive environment filled with amazing people.
Customer Service Agent (Former Employee) – Los Angeles, CA – February 11, 2016
Working at Westlake Financial Services I had the opportunity to learn hands on how to handle difficult situations, such as customers in difficult hardships, and trying to assist them as best as possible. Every day at this company I learned more about how great customer service can really make a huge difference. With the help of not just our manager, who was always on floor, we also had a group of supervisors and team leads we could always count on. Though we were separated into teams the department functioned as one big community of co-workers we could gain assistance from at any time. Working for this company had to me the most rewarding job I had ever had, it's because of this position that I have such a passion for customer service.
Dealer Account Manager (Former Employee) – Los Angeles, CA – March 6, 2016
You will succeed here if you do what you are told without question and you will be compensated heavily for you hard work as the sales job is all bout commission and hitting bonuses. Smile and dial, overcome objections and bring business in.
I learned so much about the do's and don'ts in B2B
Dealer Account Manager (Former Employee) – St. Louis, MO – December 21, 2015
I made every mistake possible but learned to overcome, reach out for help and mentor-ship and correct my errors. My greatest challenge was being hospitalized for several days after an accident 1 week prior to my training but persevered despite a painful and long recovery covering nearly 4 months. I believe if I hadn't been injured I could have easily built my business into a strong one and would have never left.
Account Area Manager (Former Employee) – Seattle, WA – November 2, 2015
My typical days consisted of cold calling car dealerships and checking on unfunded contracts. I liked my manager and the staff was supportive but i did not believe in the product I was selling so it created a problem.
production working enviornment, and i love how there is room to grow within the company
administrative assistant / data entry (Former Employee) – Los Angeles, CA – July 7, 2016
-My work day consisted of filing paper work, making mail runs, assisting other co- workers with documents, making sure information is accurate in the system, processing car titles, and data entry.
- I learned how to be proactive doing multiple tasks at time, learned how to meet deadlines, learned how to pace myself when working so nothing gets over looked.
- Management at west lake is superb that is why i want to work there so i can move up and learn great work ethic because i potentially want to obtain a position in human resource
- My co-workers are very informative and know how to do there jobs and i really liked how to were willing to assist me with what i needed and i learn a lot from them business wise.
_the hardest part of any job be knew to the company and not knowing how things work. and i am some what of a slow learner so it took me a minute to understand the system and how things operate but, everyone was really patient with me and everything ended up working out.
-the most enjoyable part of the job is knowing how the real world works i have had high school positions for a while but, after i graduate from college i knew i wanted a better job so i can apply for the job i want which is working in human resource
free lunch, good work shift, training
when you first start you have to wait six months before you apply for another position there
CSR - Pre 30's Collector (Former Employee) – Los Angeles, CA – April 22, 2015
Contact customers through inbound / outbound calls. Collect or arrange payments with customers regarding car title loan. Work with fun and well oriented personal,very great team work! Many may say collections may be stressing but in my opinion I am very well compensated with helping customers any way possible.
Verifier (Former Employee) – Los Angeles, CA – April 24, 2012
This company has it pros and cons. You pretty much have to sacrifice any chance of a life because the schedule always changes with little to no prior notice. The work politics are reduced to almost nothing but nepotism as merit often gets overlooked. The social aspect is also kind of reduced to gossip you would normally hear in high school. However, not everything about it is not so bad as you get to work in a pretty nice area in the city and there are some pretty cool people there.
Asset Recovery Manager (Former Employee) – Los Angeles, CA – August 7, 2012
A very challenging experience that matured my experience in dealing with sudden change and demanding goals concurrently. I truly enjoyed and learnded from some of the most intelligent individuals I have seen in this industry. My challenges were endless in the operational area but well rewarded with recognition and compensation.
flexibility to make changes.
dealt with too many setbacks caused by indecision.
A great place to work, good supervisors and helpful co workers
Billing Coordinator & Enrollment Specialist (Former Employee) – Buffalo Grove, IL – June 6, 2012
I enjoy working with people and have great people skills. A fun day for me is not to do the same thing over and over again. I love the challenge of learning and doing new things. It is my hope, that I may enhance my co workers knowledge and learn from both my supervisors and co workes. knowledge they have gained through their carreer. The fast pace enviorment beacause it makes the day go faster and not boring. I look forward to meeting with you and your staff. The most enjoyable part is satisfying the customer to the point where as he or she is completely satisified with their policy. ,
the time with my co workers and the the free coffee and perks
Software Engineer (Former Employee) – Los Angeles – September 6, 2014
This place does have an incredibly high turnover rate due to many problematic areas. One clear example is the one that was described in an earlier post where the leader of the infrastructure group instructed his team member to delete years worth of data. Where at any other company would this behavior be tolerated? And instead of being fired, what happens to that person? He goes and gets a promotion for his hard efforts - alas at any other company he would have been fired on the spot. And to make things better - a lie gets told to upper management and the blame is then deflected onto other lowly employees. This type of scenario gets created when you have buddies (IT director) looking out for their buddies (IT manager) in that group.
learning new technology
stifling culture, unrealistic expectations, high stress, little hope of advancement
Territory Sales Manager (Former Employee) – South – February 1, 2014
Open territory which blows, Several reps in the same area as you. Your given a list of dealers you can't see. 100.00 per contract but just about impossible to make any real money due to all the other reps in your back yard.
can't think of any.
you name it, worst pay in the industry. 1500.00 per month salary if you can call it that.