Care Coordinator, Harlem, NY - December 8, 2015
This organization is a huge disappointment, well at least the care coordination department… but from what I’ve seen and heard it is the case all around! SMH…However, the mission statement states one thing and they practice the complete and absolute opposite. I left this organization because of overwhelming stress from MANAGEMENT, with their constant intervening in everything resulting in little or poor work productivity meanwhile sticking to their unrealistic deadlines and penalization of employees, mean while being sure to make no effort to physically help out despite knowing the department is basically working with a skeleton crew and caseloads are close to the hundreds… they’re unorganized, they illegally bill clients insurances and are totally unethical. I haven’t seen one promise fulfilled unless the member was someone who made a lot of complaints. That’s the only way they’ll really got noticed or serviced. Do yourself a big favor and walk the other way because you’ll be wasting your time $40K yearly is not worth the amount of unfairness you’ll experience, especially if you genuinely care about your clients and have set out to really help and make a difference in this field/ community, you’ll just become a target for dumping large caseloads on. Oh yeah, the cherry on top there’s no raises, good luck getting a promoted, field visits come with no security, Training? unheard of… I was only allowed to shadow a coworker for a day then sent out on my own to service members in their homes. They don’t even provide any proper training to teach employees how to defuse intense situations and defend against client attacks in the field. There’s no real training for anything, thank goodness for my coworkers who were a big help and my past experiences in the field. And forget about speaking up or going against them. I can go on for days… SMH this place needs to be shut down and flushed out it’s a big scam!
BTW, the cons of the organization are more than are allowed in that section of this review... just avoid this place by all means.