Westrock Employee Reviews

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Sales commission is the worst in the industry
Sales Representative (Former Employee) –  CaliforniaJanuary 13, 2018
Sales managers are not disclosing 2% sales commission to reps and not putting in writing. Constant stress with ordering paper, machines going down, customer service working too many hours
Pros
None
Cons
Sales manager in Milpitas, CA is dishonest. Doesn’t put commission structure in writing
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Difficult
Accounts Payable Specialist (Former Employee) –  Jacksonville, FLJanuary 12, 2018
Contract work with staffing agency. I enjoyed some of the people that i work with. However they had under went massive changes within the company & Mg
Pros
Catered Lunch from Tidbits when Executives came.
Cons
Poor Management, Poor communication.
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Laid back place to work
Material Handler (Former Employee) –  Neenah, WIJanuary 9, 2018
I was ran out for being Hispanic, Kind of a predigest place for someone not White. Other then that, management is great, they would take your ideas under consideration.
Pros
Pay, Management, off most weekends
Cons
Predujest peaple.
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Great work place
Maintenance Mechanic (Former Employee) –  Florence, SCJanuary 9, 2018
Enjoyed working in maintenance, knowing that you can have a positive output on the company success. Great group of people who worked there. Preformed mantence on high speed papermachines. Having to apply troubleshooting skills to solve complex problems with complex machines
Pros
Good company benefits
Cons
In experience of first level supervision
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Hard driving company
Vice President Information Technology (Former Employee) –  Norcross, GAJanuary 8, 2018
Generally it is a great place to work. As with any company that is growing there is a lot of change. Sometimes this can be disruptive.

There are good people in leadership at WestRock.
Pros
Collaborative, challenging
Cons
Constant change
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There are worse jobs out there.
Converting Area Utility (Former Employee) –  Lancaster, OHJanuary 8, 2018
High worker expectations for unreliable equipment operations. High paced manual labor with very little training/assistance on a regular basis. Employee general attitude is "keep up or get out." Paper cuts daily. Ink....ink everywhere. Pay can be worth it depending on the crew you work with and union benefits were nice. Oh, forced overtime was abundant.
Pros
Works up a sweat. Union.
Cons
Union. Unreliable time off.
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Very hot, and always had to work overtime
Machine Operator/Floater (Former Employee) –  Germantown, WIJanuary 6, 2018
Fast paced, but not very well supervised. People aren't oriented to their jobs very well before they are required to perform their job duties. Supplies for machines are scattered about and difficult to find.
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Horrible Management
Hourly Associate (Current Employee) –  Low Moor, VAJanuary 6, 2018
I like a lot of the hourly employees I work with.. We work together for the most part. Now as for the salary members..

Too many chiefs and not enough indians. A lot of the salary members are clueless and cause added stress.

It's good pay but not worth the physical and mental stress on your body.

ALSO a very illegal company as far as how they treat their employees. I've literally been told I couldn't use the restroom because a machine was down.. Not to mention a lot of other actions I've witnessed with other employees.

Just my 2 cents..
Pros
Pay
Cons
Management, Physical Demanding, Relationship at home, No business ethics
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nothing more to add
Training Specialist/Manager (Current Employee) –  Covington, GAJanuary 5, 2018
There is a lot of potential for growth at this particular plant, however I'm not sure that the management can rally the troop's trust after years of missteps and wavering core values.
Pros
available work
Cons
no work/life balance
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Good Learning Environment
Co-op (Former Employee) –  Evadale, TXJanuary 5, 2018
Working at Westrock was nothing but beneficial. There was a ton to learn and everything was applicable for other jobs. Always show up wanting to work or learn something new.
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Great place to work
Office Manager/Assistant to Controller (Former Employee) –  Eutaw, ALJanuary 4, 2018
This is a great organization to work for and be a part of. There is a lot of opportunity for advancement and growth. This organization definitely values its employees.
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Good people, Obscure Managment
LEAD IMPLEMENTATION CONSULTANT (Former Employee) –  Norcross, GAJanuary 4, 2018
There's a gap between management and the staff whereas the views of the end goal is obscure. Otherwise great company.

A typical work day is a quiet calm collective atmosphere that does not consist of micro managing, but focusing on team building.
Pros
great social atmosphere
Cons
vision not always clear and sudden department changes impact team
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Productive and fun
Recycle researcher (Current Employee) –  Lebanon, TNJanuary 2, 2018
Nice place to work at I learned a lot about working on a water based ink printing press the people were great to work with and very cheerful job security was iffy
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Westrock does not perform and practices bait and switch
Sr Sales Representative (Former Employee) –  Milpitas, CAJanuary 2, 2018
Despite excellent sales with Westrock, I found they could not perform. Packaging quality was inconsistent, as were deliveries and fulfillment of the order. Commission structure is bait and switch. Management does not support employees.
Pros
None
Cons
Management
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fast paced
Palletizer Operator (Former Employee) –  Nicholasville, KYDecember 30, 2017
If you don't mind working nights and working 7 twelve hour shifts in a row and only making 8 hours overtime during that time, its an okay place to work.
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Stressful place to work
Senior Accountant (Former Employee) –  Hodge, LADecember 27, 2017
It's a very stressful place to work. Pay is fair but work environment is horrible. You may work about 60 hours a week and it is not a family orient workplace.
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Old Fashioned
Senior Accountant (Current Employee) –  Norcross, GADecember 26, 2017
WestRock is a great place to work for stability but not for advancement. They have a very old fashion promotion policy and its very difficult to get a position cross functionally. Nice people. Management is okay depending on your manager. My department manager did not approve the company wide work from home policy until after several weeks of negative feedback from the team.
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Productive and Competitive
TRAINING AUDITOR (Current Employee) –  Marion, NCDecember 22, 2017
Come in check audit trackers for employees audit records.
Audit those needing more audits.
Check training module for up to date training.
Get all employees caught up on training.
Create things to improve processes and work enviroments for employees.
Hardest part of the job is wanting so much more for the position without any help from management.
Seeing positive changes, and feed back about the new training program.
Pros
Great people, great processes, great results.
Cons
Management
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Honestly
Sorter (Former Employee) –  Greenville, TXDecember 21, 2017
If you're looking for a job and if you need one desperately go there. it's very fast-paced and a bit overwhelming at times but it will definitely pays out well.
Pros
pays well
Cons
long hours, barely moving
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It is a job
Assembly Cost Estimator (Current Employee) –  Winston-Salem, NCDecember 19, 2017
It is a job that you go to in order to aquire a paycheck. I find it low paying for the industry and chances for advancement are not great. It is a reliable paycheck.
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Overall rating

3.4
Based on 1,118 reviews
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Ratings by category

Work/Life Balance
3.1
Compensation/Benefits
3.5
Job Security/Advancement
3.0
Management
3.0
Culture
3.1