I would say the most, if not all of the job reviews on here are fake.
If you would like to be cussed out & treated very poorly as a sales person. This would be the place for you.
They want the staff to cold call 40 plus people a day off dead end list that they give to all the staff. So, when you finally do get a hold of a potential customer. They cuss you out because they have already been called 10 plus times a week by varies sales persons.
There's hardly any actual customer traffic because no one wants to be added to their lists & they tend to burn the bridges with customers regularly.
The finance department is run by a hostile bully.
Pay is horrible. If you don't keep track of your money. They won't pay you. They try to rip their own staff off all the time.
I was only there about four months & couldn't stomach they horrible treatment of staff & customers by management there.
As a CRM, the main responsibly is the customer. Plain and simple. My position exists for their benefit. To provide a quality experience in buying a car as well as developing a life long relationship with the dealership.
porter (Current Employee) – Irving, TX – May 9, 2014
Day after day i do increasing my experience with the cars. I have a good friendship with all my mangers because i do my job perfectly.perfectly. Ther is no hard part .The most enjoyable part when i deliver a car for a costumer.
Sales / Service Writer / Porter (Former Employee) – Irving, TX – March 13, 2014
Great place to work. I started off in sales right before a major renovation and was on track to do eight units in a month but during that time they had little to no foot traffic. A lot of the salesmen were skating deals / splitting deals because the driveway was torn out. I asked to be moved to the service lane where I felt I did a good job. The lead service adviser hated to loose me to the move up to new car porter. I have always been a reliable self starter and quick to learn procedure. The new car inventory manager, and Co Owner thought I did a great job training co workers as well as my replacement when I gave them my two week notice.
I enjoyed my time at Westway but logistically could not continue to make the long commute to Irving when moving to Lucas.
great management all about the team effort, t and took notice for all the hard work
under staffed, worked through lunch an breaks a lot, terrible commute.
Accounting Assistant/ Head Receptionist (Former Employee) – Irving, TX – May 29, 2013
Had to quit due to school and other personal leave. But I will say that anyone becoming a receptionist or a salesman will have the best of the best. They treated me with the up most respect and even after I put in my two weeks they still cared and I made some really great friends there. The job is fast pace there but worth it if you have time to work and want some good money. Having a ton of hours could be good but also could be bad if you have a family. Other than that it was a great experience, Kinda miss it.
paid good, always met needs, ton of hours
hours were up and down, no set schedule, ton of hours
A typical day was 12 hours waiting for people to come in and waiting for leads to contact. The hardest part was actually getting leads. The most enjoyable part was being yourself and knowing that you are helping the customer in getting a good vehicle for them. i learned some good tactics to use on the customer to get it going my way and have control over the negotiation.
good co-workers, learned a lot through other co-workers and the boot camp that the company sent me to.
long-hours. not a lot of traffic coming in. commission on slow months was painful.
I gained valuable experiences about the general public.
Internet Sales Manager (Former Employee) – Irving, TX – October 10, 2012
As an internet manager I had to overcome a variety of obstacles to get a customer to come in for a test drive. Once they came in, I had to have enough knowledge about my products, that I could explain the value and demonstrate how it would work with the customer to convince them they wanted to buy the higher end model of vehicle. I found co-workers here to be extremely helpful, and we worked well together.
interacting with the general public.
being required to work 60+ hours with minimal compensation.