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Wheaton Franciscan Healthcare
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33 reviews

Wheaton Franciscan Healthcare Employer Reviews

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  • Compensation/Benefits
  • Management
  • Job Security/Advancement
  • Job Culture
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Compensation/Benefits
Management
Job Security/Advancement
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Mismanagement
Respiratory Therapist (Former Employee), Milwaukee – May 16, 2013
Pros: some excellent staff remain, good patient care in spite of management, it's a paycheck.
Cons: incompetent management, low pay, poor benefits, lack of training, management plays favorites, awful communication. high turnover, unsafe staffing, unavailable equipment.
You will be singled out micro managed and shut down if you bring concerns forward. Leadership favors sycophants unable to do their jobs while valuable employees are let go or bullied out. This atmosphere creates a vacuum of skilled employees filled mostly by temp workers often without the appropriate skill set. If you are a man you can count on being – more... passed up for promotions, kept out of the loop on information, then singled out for minor infractions real or invented. Management rules by misleading doublespeak making communication within the department impossible. Industry standards have not been put in place, policies and procedures are out of date, protocols are spoken about but never implemented. – less
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hard work
Crew (Former Employee), Wauwatosa, WI – April 2, 2013
Pros: pay lunches
Cons: short lunches break
a typical day at work is hard on call 24/7
the supervisor are great at there job
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Multiple
Scheduler, Patient Access Rep (Former Employee), Milwaukee, WI – March 14, 2013
There were any different aspects in this job and I had different things to do everyday.
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Did not practice what they preached per their vision.
Executive Assistant (Former Employee), Milwaukee, WI – March 7, 2013
Pros: wonderful nurses and hospital staff - very outgoing and friendly
Cons: time clock, short lunch periods, lack of communication or assistance
I was at my position for only a short time but I did learn that their religious based values were way off the mark when it came to being a new employee. The most enjoyable part was that I worked with two of the most helpful, approachable and wonderful Executive Assistants I've ever worked with in my department and my career; but management lacked any – more... type of interpersonal or communicative skills whatsoever. It's difficult enough to learn a new job but not as difficult at learning what works and what doesn't work with a new boss. However, I learned a great deal in the short time I was there and I took those skills and those life lessons onto a new and more personally challenging and rewarding position but I would never work there again and I would not recommend it to anyone that I like. – less
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A busy place to work
Patient Transporter (Current Employee), Racine, WI – March 5, 2013
Everyday is different at Wheaton. Some days are very busy tending to the patients needs and others are slow because the count of patients is low.
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Terrible pay, terrible management
Medical transcriptionist (Current Employee), Milwaukee, WI – February 22, 2013
Pros: clinic employees get holidays off
Cons: poor pay, poor management, no sense of trust or security
Management is very unprofessional. Talks negatively about employees in front of other employees. Communication is terrible and the WORST pay I have ever gotten in a transcription position.
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not good
Medical Assistant (Current Employee), Milwaukee, WI – February 13, 2013
Pros: no weekends or holidays depending on which department you are in
Cons: no communication
Had a bad experience since starting here. Would not recommend anyone work here.
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Very productive in customer service face to face as well as over the phone
Payor Service Rep/Medicaid HMO (Former Employee), west allis wi – February 6, 2013
Pros: lots of team work between employees
Cons: to much conflict in work place and very unprofessional management
I was a very hard worker. I always went above and beyond. I learned all the departments work so I could assist when needed. I was always a team player. Most co-workers were nice and always assisted when needed. The hardest part of my job was leaving. The most enjoyable part was just being able to assist patients/customers when needed.
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Good people, not much room for advancement
Payor Service Representative (Former Employee), West Allis, WI – January 30, 2013
Management positions want a RN even if they have nothing to do with nursing (buying, billing, etc.).
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Very fast paced, alot of multitasking
Medical Assistant (Current Employee), Sussex, WI – January 14, 2013
Pros: tuition reimbursement, but you have to stay on for a year
Cons: no breaks, no work areas, on your feet all day, no set hours
Hard to talk to management, problems rarley get resolved.
We currently have no work areas. We stand at our computer cart. Very crowded work areas
Dr.'s are very easy to talk to and to work with.
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Depends on the department and the Manager
Central Processing Technician (Former Employee), Racine, WI – January 7, 2013
Pros: i learned surgical instruments
Cons: i missed alot of my family events
When I first started I enjoyed my job. Managers can make or break a job. The mangement that I dealt with there was the reason why I left. This particular person did not care about the workers and practiced alot of workforce bullying.
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Motivated by Profit and Not Quality
Registered Nurse (Former Employee), Racine, WI. – January 6, 2013
Pros: support from co-workers
Cons: poor staffing, management is done by fear
After working for over 25 years for this company, I can honestly report the changes over time have been negative for the patients, the community and the staff. Management uses fear and fosters resentment from the staff at all levels, including the doctors. Profit appears to be the main goal, leaving quality care way down on their list. Working short – more... staffed is dangerous to everyone. Safety, human interaction and time spent in personal care is not respected or valued by this company or it's management team. The landscaping, decorating, and public relations seem to be more important than the actual care that is given to the patients and their families. I feel this is a sad state for the Racine community to tolerate. – less
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wheaton is a wonderful place to work for despite the situation that occured concerning an unstable physician
Administrative Assistant (Former Employee), Milwaukee, WI – November 12, 2012
Pros: flexible schedule that allowed to take care of family.
Cons: not enough support during the situation that occured.
open the clinic/get all charts and paperwork needed for the physicians, answer the phones, check in patients, give return appointments. so many different duties that involves running a fully staffed clinic. my main learning experience was learning patience. My management was there for me, but could have used a lot more hands on from her. my co-worker – more... were the abosulte best. i enjoyed working with them because we were like a family. the job that i had wasn't hard for me at all. I did my job very well and with great pride all the years i was employed with this company. The most enjoyable part of the job was the people. There are no works to explain the joy i received from seeing and talking with the staff as well as the patients. – less
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HORRIBLE Work Culture
Clinical Therapist (Former Employee), Adult Psych Inpatient Unit – November 9, 2012
Cons: micro-management, bad co-worker boundaries, incompetent clinicians, barely receive breaks, etc.
A typical day at work- on the Adult Psych Inpatient Unit in Racine- consisted of deflecting co-workers' negativity, who were actually titled "Clinical Therapists" and "Team Leaders"/management. A lot of incompetent clinicians who are essentially being paid & rewarded- quite well- for being ignorant, careless, bullies, and straight ill to not only patients – more... & new workers but clearly to themselves. This is really sad and unfortunate, especially in light of the organization's strong mission statement that several employees simply just are not fulfilling and are very very far from accomplishing. I would never suggest applying to work on this unit, except for if you enjoy abusing yourself and others on a diurnal basis. Otherwise, this job is for the birds! – less
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ljsl – November 30, 2012

The govt requires them to hire these people over truly qualified people. It is destroying the system. Quotas must be met to share jobs regardless of proper qualifications, discriminating against those who are truly qualified. Has been going on since the 80's.

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A great place to work thanks to the patients we serve, not management.
Registered Nurse (Current Employee), Milwaukee, Wisconsin – October 19, 2012
Pros: the patients.
Cons: listed in my review...at wheaton you are really just employee number xxxx.
Wheaton proclaims Christian values, but I rarely see it practiced. Employees are treated as warm bodies and heartbeats...we fill a space that needs to be filled. There doesn't seem to be much downward gratitude from the upper administration. Very much centered on punative factors versus understanding why an employee is having an issue. I have personally – more... never experienced this, but coworkers have and it is sad to see when someone is under the management microscope who is a good employee. Very little room for advancement and Wheaton prefers to spend their money creating hospitals and facilities that there is no need for instead of acknowledging their employees for the accomplishments they do every day. If it wasn't for an excellent patient base, I wouldn't work here. Making a difference in a patient's experience benefits me by giving me a reason to show up for work. I've learned not to expect that from my management team. Having an opinion is not valued either, unless you have the title to back that opinion up. A registered nurse is not considered an expert no matter what their background and experience is. – less
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massey – November 11, 2012

I have experienced a nightmare working here. I put up with it for 2 years and towards the end I had to remove myself from the job without a 2 week notice. Headquarters could care less. I thought I was a good employee always showed up for work on time, stayed on doing extra shifts if someone had called in and I called in one time during this time and I was treated like I committed a crime the way they acted towards me. The attitudes were awful the only good thing about this place was the residents other then that this place is not suited to work for.

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Medical Administrative Specialist position using billing, insurance verification, data entry and customer service.
Patient Access Rep I-Pre-Cert (Current Employee), Milwaukee, WI – October 10, 2012
I'm responsible for:

Authorization functions
Reviewing financial information
I provide notice of admission to appropriate payer
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Great Work life balance
Payor Service Rep/Cash Analyst (Current Employee), Milwaukee, WI – October 9, 2012
The only good thing about the company is that they try to create a worklife balance. No advancement opportunities if you do not know someone. They don't really care about their employees. They always want you to give and give, and never get anything in return. Vacation and sick pay sucks if you have kids. The management only care about them selves.
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It was place i could go to work for 25 years
Courier & Driver (Former Employee), Racine, WI – October 9, 2012
However towards the end, it was not a very comfortable places to spend 8 hours a day in.
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fair pay for the job performed, not very diverse, the hours are extremely flexible
Payor Services Representative/Cash Management Dept (Current Employee), west allis, wi – October 2, 2012
Pros: flexibility
Cons: deadend
a typical day at work would be managing and balancing thousands of dollars by paying patients accounts. since my start of employment, not knowing anything about medical billing became the fast and most accurate in the company. co-worker are very interesting and keep the day going. the hardest part of the job is keeping the it interesting. the most enjoyable – more... part are all the different people and getting to know them. – less
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Challenging work place with a unique culture
Admin. Director - Decision Support Services (Current Employee), Milwaukee, WI – October 2, 2012
Pros: local focus, highly visible industry
Cons: insurance and benefits not as competitive in the marketplace
Driving a culture based on a non-for-profit, and a strong Franciscan heritage while in an ever-cost challenged industry like healthcare, makes for a challenging scenario for those who have aggressive career goals.

It is a tightly knit group with a mix of those with a passion for their work and those who relish tradition and "status quo".
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