SYSTEMS ADMINISTRATOR, Portland, OR - August 30, 2015
Being the assistant manager to the lead of the IT department, we answered trouble tickets, and made sure the call center was running smoothly by keeping the auto-dialer loaded with phone numbers. Management was always friendly and approachable. Co-workers were all good friends of mine but we were all in separate areas. The most difficult part of the job was continuing to keep the VOIP auto dialer loaded with numbers that I had to purchase from a third party. It was also difficult when I had to monitor the calls to make sure everything was going smoothly. The greatest part of my job was that it was consistent so I always knew what was expected of me.