SYSTEMS ADMINISTRATOR (Former Employee) – Portland, OR – August 30, 2015
Being the assistant manager to the lead of the IT department, we answered trouble tickets, and made sure the call center was running smoothly by keeping the auto-dialer loaded with phone numbers. Management was always friendly and approachable. Co-workers were all good friends of mine but we were all in separate areas. The most difficult part of the job was continuing to keep the VOIP auto dialer loaded with numbers that I had to purchase from a third party. It was also difficult when I had to monitor the calls to make sure everything was going smoothly. The greatest part of my job was that it was consistent so I always knew what was expected of me.
I had my own office
I usually ended up being one of the last people out of there.
Appointment Setter (Former Employee) – Beaverton, OR – April 23, 2012
A typical day at work was being busy every minute of the day and being customer savvy. I learned how to better deal with customers over a telephone line. The management was enthusiastic, and co-workers positive. The hardest part of the job was the location, and the most enjoyable part of the job was the experience.
C.S. Rep (Former Employee) – Beaverton, OR – March 28, 2015
Called businesses to set appointments for local reps to come out the following day to make sure that there not being overcharged on their credit and debit processing and lower their rates and get rid of any unnecessary charges