I enjoyed working at Wilco, knowing the customers by name was a treat.
Sales Associate (Former Employee) – Carnesville, GA – January 11, 2016
Working at Wilco was an awesome experience. I enjoyed working with the public and getting to know each and every customer that come through there. Being let go due to something I had no control over was very hurtful. I had laid my life down for this job, and was the only employee at the time that had been there the longest. But life goes on and so did I.
District Manager (Former Employee) – Easter North Carolina – January 10, 2016
Multi Unit supervision up to 20 units at a time Managed profit and loss statements to ensure each sight operated within company guidelines and standards. Ensure marketing-planning and pricing - was executed 100% at each site. Completed monthly checklists in each store to include safety walks, cash/inventory audits, marketing checks, environmental inspections and sales walks. Sent out weekly rankings to the team to encourage growth in key areas. Conducted monthly meetings with my team to communicate goals, opportunities and general information. Developed my team and trained them on basic business management skills. Trained my managers on pump maintenance as well as trouble shooting skills. Worked side by side with each manager training them how to properly interview, hire, train and develop their team.
Cashier (Current Employee) – Carnesville, GA – December 12, 2015
I enjoy working at WilcoHess because I enjoy working with the public. I work as a cashier setting gas pumps and diesel pumps. I also am required to upsell any sale items that we have. I run lottery, scratch off and online lottery. Also I am responsible for cleaning and making our shelves and building clean and welcoming. The downside to the job is the pay is not great and I do not get a set schedule every week.
Wilcohess was the first job I had. Meet so many great people. The customers were great and were easy to create a bond with. But you also had the days were someone was yelling about being I.D.. Management was great.
Not the best benefits. Management could be better. Pay could definitely be better having to stand on your feet all day, deal with rude customers and rude employers as well as co-workers. I've been robbed before working for this company, so pay should definitely be better for the fact of your life being put at risk for the sake of making someone else all the big money while employees get paid 7.25 an hour
Working at Wilco was a learning experience for me in customer service and management skills.I learned how to be a leader and do my best at anything I do and to never give up.Some days were challenging but i managed to pull through.Management team there were excellent.
Fast paced and multitasking of a conveinence store
ASSISTANT MANAGER (Former Employee) – Newport News, VA – April 10, 2015
Learning how to communicate and adjust to new changes was a challenging experience for me. Trying to solve customer complaints without causing more harm was challenging but in the end, the customer was satisfied
Cashier (Former Employee) – Cottondale, AL – April 7, 2015
Everyday I would get to work about 15 minutes before my scheduled shift. I was only absent with a doctors note. I pulled doubles every time that I was asked, I would stay late if my relief was a no call-no show. It seemed like no matter how hard I worked, it was never recognized. Working here was playing a game of favoritism. I asked for my schedule to be changed and nothing was ever done, only the people that were close with management got theirs changed.
Cashier (Current Employee) – Virginia – March 1, 2015
some days I loved it, some days I hated it. Higher ups never let employees know anything about policy changes until the employee "messed something up." They also find excuses to diminish your ability for pay raise during evaluations. Not the first company I'd recommend for long term retail careers.
great communication with management, good for entry level retail
Assistant Manager (Former Employee) – Suffolk, VA – January 21, 2015
A typical day at work was normal. No major problems. Management was semi-easy to get ahold of for the most part. I learned some computer skills that i didn't already know such as major gas creditors and how to input their cards into a computer. The co-workers were friendly and easy to get along with and always worked as a team to get the job done. The hardest part of my job was having to commute to other stores because their assistant was out sick or had just been fired. The easiest part was dealing with the customers.
Assistant Store Manager (Current Employee) – Skippers, VA – October 19, 2014
There is a different challenge at this job each and every day. Customers and employees are always different. Some are nice and some are not. You have to be able to look over it and be nice all the time. I enjoy working with the public and satisfying them.
Cashier (Former Employee) – Harrisburg, PA – October 6, 2014
The most enjoyable part of my job was the customers. I really enjoyed working with the customers, On the other note the management was not worth his position, Treated his employees horrible For the most part you cash out the customers and keep the deli bar looking good clean the bathrooms. The co-workers are great, very nice and helpful
the perrks are the customers
heath care is meant fot the southern states was not so great here in the north
A typical day at work on the morning shift would be coming in before store hours, starting paper work on the previous days sales, start coffee, open the store, helping customers, watching over other employees, running to the bank to drop off deposits