Old School Non Profit, Resistant to Change
Executive Assistant/Office Manager (Former Employee) – New York, NY – August 19, 2015
WCS is an organization that has a long history and is deeply connected with the NYC Parks Department. Central operations (HR, Payroll, Payables, etc.) are run from the Bronx Zoo offices. This review is from my time working at the Central Park Zoo office, but all the city zoos are basically run the same, with Central Park and Bronx Zoo offices being used for meetings.
The work environment and most coworkers are pleasant, but there is a group at the Bronx Zoo that is resistant to using more efficient technology for scheduling, etc. WCS are just getting onboard with SAP and still submit paper timesheets to payroll! The offices are antiquated, with sections renovated here and there. There is a silo effect in that each city zoo, including the NY Aquarium, is an outpost of its own, with no team-building efforts to bring a sense of unity between the workers in different offices, who can get at odds with each other.
The hardest part of the job was the difficulty faced to implement technology practices that are commonplace in the private sector. Most are long-time workers that have been there 10 years or more and they are resistant to change.
The most enjoyable part of the job was being able to visit the zoo animals every day at lunchtime!
Great if you like to visit the zoo
Feeling disconnected between offices and resistance to more effective use of technology