Manager (Former Employee) – Portland, OR – January 19, 2017
I found the company to be pretty good to work for overall. However, with it being privately owned (which had many benefits and a few downsides) there was a tendency for it to be slow to pick up and pass along current HR rules and regulations to management. This could result in a manager being stuck in a difficult situation and not have the company's backing. It's a stable company and has done a lot of good things for its employees and patients. While it has grown out of it's "Mom and Pop" stage of development, the lack of training and backing for the management is pretty noticeable.
Dental Assistant (Former Employee) – Spokane, WA – September 3, 2016
They are behind the times in dentistry. The computer systems they use function as if the programs were written in the early '90's. The other employees are rude and don't care about patients. The whole company is just a factory. They still use film for x-rays! They brag about being a big company, but their employees see little of the success. They have one even a year for their employees and it caps off to be $50 per person. They don't do anything for those who work for them. Their treatment is subpar. I knew people who went here for their dental needs and told them they should go somewhere else.
Dental Hygienist (Current Employee) – Meridian, ID – June 11, 2016
Willamette dental is the best place I have ever worked. Being based out of oregon they are not a crazy idaho based right to work employer friendly company. There are so many benefits. Great pay, free dental, great medical insurance, 401k matching, very structured, preventive research based dentistry, conservative treatment, great staff, great management, I work 4 ten hour days with a three day weekend every week!!!!!!!!!!!, Very flexible when dealing with family problems, the company males you feel like family. I will work for this company for the test of my life. Willamette rocks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hygienist (Former Employee) – Beaverton, OR – May 14, 2016
High stress company that doesn't value it's employees. Management should care about clinical staff more especially since they are the reason company in business. This is a good company to start after school but you will work hard and not be appreciated. Hygienist are constantly working and nobody cares if you get breaks. 10 hour days are exhausting and you have no life because you are too tired. Always implementing new procedures with little training.
Benifits are ok.
Pay too low for what is expected. High stress. Management favors certain employees that kiss up.
All General Assistant/ PSR (Current Employee) – Meridian, ID – January 31, 2016
It is a very busy office. Greet Patient's and review there INS an answer any questions. Collect money and balance through out the day and close out for deposit each night. My co-works are the best, we have a good team. We work well together giving each other support. The manger of our office is great,. she has a open door policy. The hardest part of the job is INS. confirming that our patients have coverage.
Periodontal Hygiene Trainer/Lead Dental Hygienist (Former Employee) – Beaverton, OR – February 25, 2016
Great patient care Team work with many co-workers Like their capitation model Advancement opportunities Managed well Practice keeping up to date with new practice guidelines Uses evidence based dentistry
I had to part ways due to elbow injury/rehab. Now all is well
Willamette Dental is a wonderful company to work for.
Patient Services Representative (Former Employee) – Idaho Falls, ID – November 12, 2015
While employed at Willamette Dental, My typical day would be to pull and prepare charts for the upcoming days of the week, verify insurance, confirm appointments, greet patients, collect copays, schedule appointments, balance till at the end of the business day and send reports to head quarters daily.
I love that they have a very structured work environment. There are clear policies and proceedures in place. They treat their employees well and offer excellent benefits.
Oral Surgery Assistant (Current Employee) – Eugene, OR – October 15, 2015
Fun work place and I have very supportive management. Very busy palce to work and always keep you on your toes. Have enjoyable Patients and co-workers that makes the days go fast. We do have some days that are challenging but that is normal with a big office and a big company.
Dental Assitant (Former Employee) – Vancouver, WA – January 13, 2015
I really enjoyed working with Willamette Dental Group. They provide great training and co-workers are nice. They are very professional. I learned a lot working there. The hardest part of the job was the computer program we had, sometimes it was hard to find things. The most enjoyable part of the job was working with such a great team, and making patients happy.
10 min break in morning and afternoon with an hour lunch. Great healthcare.
ACR (Former Employee) – Vancouver, Wa – September 2, 2014
Typical day- 8-5pm during training. After training you work 9-6 and one saturday out of the month. I learned that if you think you like call centers, think again! This job is not for you. You go home STRESS! Management was the greatest I have ever worked with. Co-workers were awesome. Hardest part of the job was dealing with non stop calls. Most enjoyable part of the job was the benefits. If you ever want a Monday off think again. You will hardly ever get a Monday off unless you have Seniority. You make 12 an hour to start and if you have any dental background they won't even budge. You basically have to "sell" yourself for your annual review. If your desperate for a job, this is okay but don't kid yourself.
Lead Patient Service Representative (Former Employee) – Portland, OR – January 15, 2014
I look forward to my next career opportunity. Unfortunately, WDG has lost focus of their own core values... Although they preach a "patient centric" business model it is completely about the bottom line. The work environment is extremely stressful but only by the doing of the manager who creates a tornado of gossip and uses foul language.
Lack of supporting management, over-worked/under-paid, lack of recognition & training opportunities, VERY old fashioned CEO
General Dentist (Former Employee) – Bend, OR – April 10, 2013
Beginning a day of dental services at 7 AM is hard, but then continuing it until 6 PM is nearly impossible. The office is very busy all day, and any down time is rare. The staff personnel are well-trained and very respectful. They made the job doable. Management could be improved by hiring healthcare professionals to manage the offices instead of ordinary MBAs with no knowledge of dental services. I enjoyed earning a good paycheck with benefits and having my professional expenses covered by my employer.
12 hours work days. Completed new pt., verified insurance, took patient and ins.calls. Scheduled patients in a 60 patient a day pract
Patient Services Representative (Former Employee) – Albany, OR – December 15, 2012
Prepared patient charts, verified insurance before every appt. Scheduled all re-visits and kept dentists apprised of time constraints, emergencies etc. We had a great team. I loved dealing with the patients. The hardest part of the job was verifying every patient's insurance before every visit. Very time consuming.
very busy and great patients.
long work days, had to open and close building, do banking after clocked out, worked about 13 hour days
I am very punctual and arrive early each and every day to set up and prepare for the day. I mentioned in my last review, I take every opportunity to learn something new by asking question or simply by observing others, but it’s true, wherever I have worked I show the same quantities. I was an extern and learned a lot by taking the initiative and anticipating what needed to be done. I am a hard working and it shows.
Dental Assistant/ Lead/ Emergency Assistant (Former Employee) – Portland, OR – June 19, 2013
I did many things at willamette from perio to supervising. I worked at several offices in portland, Or. hardest part of a day is falling behind schedule. I hate to make my patients wait for their schedule appointment. I always had fun with my co-workers that makes the day.
Portland, Oregon Metro Float Dental Hygienist (Former Employee) – Hillsboro, OR – June 7, 2012
Beware of this Company. You will give and give the best years of your life and then to keep the admins bottom line where they think it should be, you are layed off so they can hire employees at a lower rate of pay. I was told that when an opening was available that I would be rehired,after a work force reduction, but I applied for 7 different positions without even one call. I worked for this company 12+ years, went wherever I was asked, worked extra when needed and was very badly treated as a past employee. There is a constant turnover of Dentists,mostly because their demands on the amount of procedures and patients is totally unrealistic for new grads and older Dentists alike. I would never recommend them was a employer or a dental provider.