William Raveis Mortgage is seeking a reliable individual who has 2+ years of mortgage processing experience. This position is a direct report to a top level Loan Officer with a large volume of files and will be working closely with the Loan Officer on all files. The pro-active individual must possess excellent customer service skills, be highly detail-oriented and able to multi-task in this fast-paced demanding environment. Duties to include but not limited to: working with borrowers from start to finish with loan processing paperwork via email and phone contact, closely following up with each step of the loan process, ensuring all files are in compliance, and coordinating with processing and underwriting staff at the company’s main operations center. Computer skills required: Microsoft Office - Word, Excel, Outlook, etc. and Encompass (will be trained on this loan origination system). Hours of work are 20 hours per week. Days and hours are flexible.