Pros: shopping, extra hours
Cons: short breaks
Coming in, I would make sure my station was clean, I have all the Williams-Sonoma brand magazines next to me, and by the time it was time to clock in, I was answering phone calls. As a sales associate, I helped the customer shop around the sites or in the catalog, then when they were ready to check out, I created an order for them, placed it, and gave them an order number to call back on if they had any questions. The hardest part of the job was using my customer service skills to deescalate a call, the enjoyable part was being able to shop with the customers and be excited right along with them.