Pros: gift cards during holidays, discount, small bonuses here and there, sitting at a desk, being able to wear what you want.
Cons: management, supervisors, etc.
WS call center is a terrible place to work. They put you through two weeks of training, but don't cover everything you need to know. Supervisors and managers were the worst part of working there because they want nothing to do with the employees. If you have a question or an angry customer DEMANDING to speak with a supervisor or manager they are no – more... where to be found. If you do find them they talk to you as if you're an idiot even if you have a reasonable question and they will REFUSE to talk to the customer. Supervisors and managers at the call center think that they are above you and that regardless of what the customer wants, it's your problem and not theirs. If not for the attitude I received from supervisors and managers I probably would've rated this job a 3/5 because it wasn't bad except for that MAJOR issue. Supervisors and managers are meant to boost morale, not treat their employees like trash.
This was the worst job I have ever had and I would rather live in a box than go back there. I was RELIEVED when I left. – less