Williams-Sonoma, Inc. Employee Reviews in United States

Found 690 reviews matching the search
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Great company
Assistant Store Manager-Flagship Store (Current Employee) –  Orange County, CAApril 27, 2016
Very innovative company. Very well respected brand with a reputation for providing quality products for its elite clientele.
Pros
discounts
Cons
none
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friendly loud environment
Material Handler (Former Employee) –  Olive Branch, MSApril 25, 2016
packing and material handling jobs are easy. As far as a typical day at work goes, its nice and fast paced. Once you get the hang of your duties, its not hard at all.
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A nice place to work
Shipping and Receiving Clerk (Current Employee) –  Tulsa, OKApril 24, 2016
However maintaining the store can be hard during the holidays, due to the amount of volume coming into the store. If you are looking for comparable pay, its ok for part-time, but can't live on it to maintain a home. I love the store and the product, its great for part-time work and discount.
Pros
discount
Cons
hardwork during the holidays
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Lacks clear vision and ability to change
Customer Service (Current Employee) –  Orange County, CAApril 21, 2016
If you claim to be a professional you would not work with this organization. The lack of training in the field is a direct correlation of a feckless corporate management team.
There is little respect for the loyal senior associates that still embrace the rules & regulations of their former executive leaders.
Pros
The senior staff
Cons
unable to retain top tier talent, no organization, no training, antiquated systems- poor budget allocations, failing business for the past 2 yrs
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Fast Pace Environment.
Pacer Driver (Current Employee) –  Walnut, CAApril 20, 2016
I myself didn't see William Sonoma how other might of because the time I was there it was a mess as in the Company was deciding if it was going to go Union or stay as is.

I enjoyed working there and being in a fast pace environment. Also getting to know the co workers they were very helpful.
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Great company/they work hard at producing fun contests
Sales, Service, E-Commerce & Business Sales (Former Employee) –  Las Vegas, NVApril 18, 2016
Learned a lot about the company over my tenure there, moving around to various departments to get the big picture of how and why things are done the way they are. The more you understand, the better you can do your job. Great co-workers and team players, especially miss my Business Sales associates and some of the clients I worked with.
Pros
Flexible hours, given the tools to help the customers, offer contests for performance
Cons
Mediocare pay
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The hardest part of the job
Customer Service Representative (Former Employee) –  The Colony, TXApril 18, 2016
The most challenging part of this job was to become permanent from contractor .There was 3 months training with no time off, no sick time, Performance was monitored based on point system, meaning 3 strike and you are out of the program.
William Sonoma hired batch of 48 people and I was one of the person who made the cut to be hired permanent employee.
Pros
None
Cons
No time off, Point base
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job decription
Call Center Representative (Former Employee) –  Las Vegas, NVApril 17, 2016
trained to accommodate customers with full satisfaction
after training, policies were changed and customers were not satisfied anymore. very unhappy customers throughout the day and a supervisor was never available.
Pros
seasonal
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Just a Temp Job
Packer (Former Employee) –  Olive Branch, MSApril 15, 2016
Typical day is long and physical. I learned that it is important to pace yourself and eat a big meal. Management was lenient. Co-workers are focused on selves. Hardest part of job is enduring physical long hours.
Cons
Physical
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Warm environment and caring staff
Stock Room Associate (Former Employee) –  Grand Rapids, MIApril 13, 2016
Williams-Sonoma has some of the nicest people on staff I've ever met. I'd help as much as possible around the back room and on the sales floor when needed, and they never asked too much. Everyone supported one another; my supervisors were out on the floor just as much as I was.
The most difficult part of this job is learning the back room environment. There's a LOT of stuff back there, and it takes a while to get your bearings.
But everyone's warm and helpful, always appreciative of your help. It's one of the most rewarding job experiences someone could have in part-time work.
Pros
Flexible schedules, snacks provided
Cons
Challenging first adjustment
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Good Values, Not So Certain Future
Assistant Manager Operations (Current Employee) –  San Francisco, CAApril 12, 2016
Williams Sonoma Inc has a rich history and a reputation for good quality. The thing that keeps me attached are the people I work with and the team that has stuck through many hardships over the past few years. An incredible group of people all with many talents and skills help make my career with William Sonoma what it is.
Pros
People
Cons
Advancement
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Wonderful work environment.
Customer Service Representative (Former Employee) –  Las Vegas, NVApril 9, 2016
Great product, which made it easy to sell. Wonderful co-workers. Good reputation within the furniture industry. Beautiful catalogs helped with sales.
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Fun atmosphere! Would've loved to have gone further within the company!
Associate Manager (Former Employee) –  Spanish Fort, ALApril 4, 2016
Fun atmosphere and lots of great added benefits. Only con would be the hesitation to promote from within the company. Would've loved to have gone further up in the company if cutbacks weren't necessary.
Pros
Fun atmosphere! Great benefits!
Cons
Hesitation to promote from within.
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Great Enviroment
Cashier (Former Employee) –  New York, NYApril 2, 2016
Great place to work I love how friendly people are. This is a good job for those who love to cook. Also, the holiday season make it very comforting to be around people.
Pros
Free lunches
Cons
short breaks
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It pays the bills
Email Response Team Associate (Current Employee) –  Oklahoma City, OKApril 1, 2016
Inbound call center. Just like any other call center. Management is fine. My co-workers are pretty nice. Hardest part of the job is getting fussed at by a customer over something you cannot control. Most enjoyable part of my job is being able to work from home.
Pros
being able to work from home
Cons
Getting approved for time off is hard
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Bad management
Senior Floor Lead (Current Employee) –  The Colony, TXMarch 30, 2016
There is little to no room to move up, not a lot of positions and every position is temporary. The people who work there are good, and the environment is great. The supervisors seem to be underqualified as some do not know work policies.
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Very professional and fast pace
Stock Associate (Former Employee) –  White Plains, NY 10601March 29, 2016
Fun and very professional environment. Great co-workers and managers. A lot work in the mornings and evenings as well which makes work very interesting.
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Nice call center with a big break room
Customer Service Representative (Former Employee) –  The Colony, TXMarch 29, 2016
This company had a great trainer for the class! I learned a lot of things necessary in a short period of time and retained such knowledge in order to help customers effectively.
Pros
Good environmen
Cons
Very cold
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Williams Sonomas
Furniture Associate (Former Employee) –  Oklahoma City, OKMarch 28, 2016
Hardest part of the job was delivery for customers, Escalations Department for billing, ordering, and delivery. The best part of the job was successfully making your customer happy
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Okay place to work at
Customer Service Rep (Former Employee) –  Las Vegas, NVMarch 27, 2016
Bland building with desk that you could not do anything at. Never had enough or correct seating. Some of the co-workers were friendly while others were rude. Customers called and yelled because of things the previous representative has said or done. The managers do absolutely nothing, they can be sitting at there at their desk and a customer can ask for one and they would say no even if they aren't doing anything but running their mouths.
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Overall rating

3.8
Based on 704 reviews
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