Pros: management, benefits, volume of work.
Cons: company in transition, poor communication
Williams Lea, overall is an good company to work for. The company is a Business Solutions outsource firm. I was placed at a large law firm in the District of Columbia. As a mailroom associate, a typical day included: package delivery, mail sorting, faxing, reprographics, and various clerical tasks. In the duration of my employment with Williams Lea I learned that the business solutions department is a critical component of large entities that we partner with. Management was exceptional and provided the best possible work environment without bias. We were treated as equals and our opinions were always included in major decisions. However communication was a weakness amongst them. My co- workers were productive but teamwork was a weakness. Arguments often erupted creating an awkward, and sometimes unpleasant, work day. The hardest part of my job was coping with the frequently revised policies and poor communication. Williams Lea and the work site I was assigned to were in transition which made my job difficult at times. The contract between Williams Lea and the firm was under revision and renewal. New policies and daily operations were frequently presented, revised, or omitted thus, creating a stressful environment in addition to poor communication and lack of teamwork. Despite all of the chaos, I enjoyed our company events and the volume of work throughout the day. I also appreciated the way that management expressed genuine appreciation for my work.