I enjoy the time I get to work and do things that are new
Second Line ATM Technician (Current Employee) – Kansas City, KS – February 23, 2016
Working with Wincor-Nixdorf is great. There are a lot of wonderful people and it allows me to work in an atmosphere that is perfect for learning. Working with my hands allows the hands-on approach that I enjoy and ATMs are great for finding new challenges every day.
Mgr (Former Employee) – Austin, TX – January 4, 2016
US operations were micro-managed overseas by parent company in Germany. Cost cutting measures executed to solely make company portfolio more attractive for acquisition. This was at the cost of the customer and service delivery, resulting in mass lay-offs.
Wincor Nixdorf is a configuration and installation shop for Software Engineers. Possibilities to grow in ATM business are limited to few companies in the market. Their technology stack is being for a long time. The diversity is one of the good things of this company. Team environment is enjoyable for the most part. Management does not encourage people to grow or develop.
Second Line Field Service Engineer (Current Employee) – Austin, TX – August 11, 2015
Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. Perform routine checks according to documented preventative maintenance procedures and refill consumables as directed.
Second Line Field Service Engineer (Current Employee) – Fort Worth, TX – July 28, 2015
Running tickets for ATMs, Cash Recyclers, Coin Dispensers. learned new procedures and equipment for electrical mechanical equipment. Management push customer satisfaction. Co-workers were mix in Team players and independents. Weather conditions was hard sometimes. Traveling the other cities and state the help out. The Pay Checks
company car, gas card, company credit card, free tools and equipment, benefits
Field Service Engineer (Current Employee) – San Antonio, TX – July 26, 2015
The Work was great. Upper management was terrible. I really enjoyed working with my co-workers. Great bunch of guys. Hard workers. Middle management was OK but upper management keep things from being done efficiently.
Great working with the normal techs. Good benifits. Solid pay.
Great company if you dont mind working by yourself on your own
Field Service Engineer Full Time (Former Employee) – Minnepolis, MN – June 15, 2015
Provided all things you will need training, tools, Vehicle, pay. Very good company paid for everything and paid well. On call field service so sometimes 60hpw sometimes 20hpw but still get paid for forty. Some days to may things to try to get done some days sit at home and not do much. If you are not a good at diagnosing problems with machines not the job for you. Also if you don't like not having any help not the job for you.
Great company lots of benifits
Alone troubleshooting and working no helpto fix a problem
The Masked Person (Current Employee) – Austin, TX – May 25, 2015
Not a bad company in general, just lots of changes over the past several years has left management and employees disjointed. Lots of good people and lots of not so good people. The hardest part is knowing what needs to be done, wanting to make a difference, but being blocked at every turn. The best part is if the USA division can ever agree on the vision and execute, the future could be very bright.