Pros: scheduled lunch times, rewarded lunches, friendly co-workers/managers, fun environment, treated equally, great team-oriented job
Cons: break in lunch schedule sometimes
A typical day working at Windsor would depend on if I was opening, or closing. If I was opening, there would only be two people on the floor, an associate and a manger. My manager would count the drawers while I swept and cleaned the store before it opened. We would then leave to deposit the money in the bank, and then we'd return and open the store. – more... My manager would go over my sales goals, sale pitches, ten steps of success for Windsor, loss prevention documents, and the stores overall sale goal. I greeted customers with current sales and assisted them with their shopping making sure they had the best customer experience. I maintained store cleanliness. I did store shipment/placement as well as markdowns. I would have fitting room duty sometimes where I would help customers into fitting rooms while keeping track of what items they wanted to try on to ensure no theft was occurring. I would assist in returns and take turns with using the POS system.
Windsor is where I mainly learned how to do mark-downs, store shipment and placing, and to operate a POS system. Also, on the POS system, I learned how to do debit/credit transactions and checks. I also learned even more sales techniques every week as they would be posted on the bulletin and kept track of my sales weekly/monthly goals. I worked at Windsor the longest so I was able to work on holidays where it was most hectic, so I got plenty of practice in working in a fast-paced environment. I learned several other loss prevention exercises and was required to practice them almost daily.
If I was closing, it would often be with one other associate or more depending on how busy we were. We checked our sales goals overtime to make sure they were being met. I would operate the cash register, have fitting room duty, assist in maintaining store cleanliness, do store shipment/placement, and mark-downs. I would also assist in returns if needed. I would also assist in counting drawers and making sure the amounts were correct with the manager at the end of the day and make sure store is clean before closing.
The most enjoyable part of this job was definitely the great co-workers I had. We worked together great as a team and they helped me with any questions or concerns I had, which were few because they were such great examples on the job already.
The hardest part of the job was around the holidays because many shoplifters would come in when our store was already swarming with customers so it was difficult to pay attention and spot them but we all worked as a team so that made it much easier.
The management here was very professional and welcoming. The managers had great experience already and were always there to help if needed and gave clear instructions always. – less