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Windstream Communications
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85 reviews

Windstream Communications Employer Reviews

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Compensation/Benefits
Management
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New acquisition sales
Senior Account Executive III (Former Employee), Phoenix, AZ – May 30, 2013
Pros: good pay
Cons: no support
Prospecting and running appointments daily.
Continuous training on new solutions in the marketplace
Management was lackluster.
My co-workers were professional.
The hardest part of the job was finding the time to prospect because of hours of training daily.
I enjoyed the hunt... finding new prospects and developing relationships.
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High paced and challenging environment
Corporate Account Representative (Current Employee), Matthews, NC – May 14, 2013
Pros: good benefits(health, 401k, ect)
Cons: extremely fast paced and always changing(not for everyone)
A typical workday at Windstream from start to finish is an extremely high paced environment. You need to have very refined organizational skills and the ability to multitask or you will struggle to be successful.
The employees at Windstream are typically hard working and dedicated as well as friendly and helpful. If you fit the mold of the people described – more... above you should have relatively good job security. Unfortunately a lot of individuals struggle with these concepts which accounts for the high rate of turnover.
There are a lot of different managers at Windstream so it is tough to categorize all of them with a few descriptive words. However I will say out of the three different managers I have worked under during my tenure at Windstream all of them have been pleasant and willing to help with any issue I have presented to them.
The most difficult part about working at Windstream is the constant changing that takes place. You have to be an extremely flexible individual to be able to handle the fact that you never really are able to get comfortable at your job. To be more specific you can expect policies, shifts, computer systems and programs, as well as management to change if you are employed with them for any significant period of time.
The most enjoyable part about my job is my conversations with my customers. I really get a feeling of self fulfillment when I am speaking with a customer and able to identify his/her needs and am able to recommend a product or service that will allow that individual to run their business more effectively and efficiently. – less
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Things change to much to get anything done.
Network Technician II (Current Employee), Evansville, IN – May 13, 2013
Cons: things are never set in stone. the only way to get ahead is to throw someone else under the bus.
Management has no clue what is needed to get the job done.
Just when you get a process figured out it gets changed.
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Fast paced, high stress environment, constantly changing processes and policies
Windstream Comm (Former Employee), Matthews, NC – May 12, 2013
Pros: reasonably good benefits, good people
Cons: can be picked on and bullied by management, unfair and unethical sales tactics. some are disciplined and some are not-depends on who you are.
Stock market is clear focus. Customer Satisfaction - not so much. When the stocks go down, you can expect some type of personnel changes. Communication between departments is terrible.
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Solid ISP to work for in the south
Network Analyst II (Current Employee), Little Rock, AR – May 8, 2013
Pros: job security
Cons: significant raises and promotions are hard to come by. no advancement structure.
Good ISP to work for in the area. Great place to get started in a career in networking.
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Good telecommunications company
CEC Facilities Technician (Former Employee), Greenville, SC – May 8, 2013
Good Telecommunications company with sound benefits. Enjoyable co workers and productive environment.
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great company to work for
Coordinator (Former Employee), Little Rock, AR – April 30, 2013
Pros: company benefits, reward programs
Cons: advancement
fun workplace, fun co-workers, employee incentives, reward programs
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Windstream Communications
Specialist I Voice Data Technician (Current Employee), Fairport, NY – April 19, 2013
Pros: overtime
Cons: understaffed
I work in a fast-paced, high stress VoIP repair center where we work independently and collaboratively to resolve service affecting issues within a timely manner. At Windstream, I have learned network routing and translations, data and VoIP. The management at Windstream is experiencing growing pains as Windstream has recently acquired PAETEC Holding – more... Corps which is where I worked before we were acquired. My co-workers are hard working and very dedicated individuals who put all of their efforts in providing a positive customer experience. The hardest part of my day is how understaffed we are. The most enjoyable part of my work is that I am able to assist customers to find resolution to their service affecting issues, whether they be a network issue or a customer equipment issue. – less
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Great place to work
Leverage sales (Former Employee), Raleigh, NC – April 16, 2013
Pros: excellent benefits
Productive workplace where something new is learned daily
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Bundle internet, TV, and phone
Retail Sales Representative (Former Employee), Cairo, GA – April 12, 2013
Take bill payments for existing customers. Try to upgrade to additional products and services. Worked independently with little interference from manager. Location closed due to lack of growth.
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Fun law office.
Purchasing Agent (Current Employee), Milton, GA – April 12, 2013
Pros: lots of experience.
Cons: short breaks.
You will definitely gain experience. Office was in a nice location up in Buckhead. Attorneys did not mind taking me under their wing and teaching me everything there is to know.
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Enjoyable place to work
Network Analyst (Current Employee), Greenville, SC – April 10, 2013
The stress of the job is pretty high, but its a great place to work.
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Fun Job
Customer Account Manager (Former Employee), Elizabethtown, KY – April 9, 2013
Pros: good money
Cons: department closed the doors
I liked the traveling and meeting new people. The job brought on new challenges on a daily basis.
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Good paying job with high stress
Customer Experience Specialist (Former Employee), Baldwin, GA – April 8, 2013
Pros: good pay
Cons: high stress, comprimised personal ethics
The pay was better than average and there are some very good people working there but, unless you are willing to deal with the internal stress of the feeling like you must comprimise your personal ethics to excel in this job, its not advisable to accept a position with this company
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Challenging Position
Senior Purchasing Administrator (Current Employee), Extremel Stable Company – April 8, 2013
Very productive environment. Very well managed law firm. The firm was located in Buckhead and the attorneys were a great bunch to work with.
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Fun work environment!
Corporate Accounts Representative (Former Employee), Maitland, FL – March 20, 2013
Pros: great people to work with!
Cons: high pressure sales environment.
A typical day includes cold calling and folow up calls with current and prospective customers. I use to enjoy our calling blitzes because of the competition in the office. I had a great team of people to work with. Management was again a leader. They worked their way through the company into the leadership position. They were instructive and exciting – more... to work with. Excitment and enthusiasm were the order of the day...everyday. Assistance was always a call or an email away from our leader. My colleagues were a great bunch of folks. We shared ideas about the job and how to improve our work experience. Pot luck lunches were the best for cultural foods. The hardest part about working there was going through a merger. Was amess that was. The most enjoyable part was working with my teammates and my Sales Leader. – less
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It was okay
Customer Care Specialist (Former Employee), Demorest, GA – March 17, 2013
All I have to say is that you better pray that you or no one in your family get sick because if they do Windstream will not work with you.
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Family-oriented and fun place to work
Customer Service Representative (Former Employee), Baldwin, GA – March 15, 2013
Pros: commission
Cons: attendance points
At Windstream, everyone works together to give impeccable customer service.
Management was as much as involved with reps as much as the supervisors.
The hardest part I, personally, had was to stop working. I really enjoyed my job, my co-workers, my supervisors, and upper management.
The most enjoyable part of my job was working with my customers. With – more... every incoming call, my goal was to be the diamond in the rough, the one person they could rely on to assist them no matter what the situation. – less
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Productive and Potential Growth
Data Network Operations Coordinator (Current Employee), Little Rock, AR – March 13, 2013
Pros: room for advacement
Everyday here at Windstream is a challenge. Very fun and exciting information to learn and add to your skill set.
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decent company
Consumer Experience Specialist (Current Employee), Baldwin, GA – March 11, 2013
Pros: good hourly pay
Cons: unreasonable sales quotas
I answer phones and place orders for customers accounts. Sales quotas were a little high. I learned several programs and different departments
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About Windstream Communications

Windstream Corporation (Windstream) is a provider of telecommunications services in rural communities in the United States. The – Read more

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