A typical day at Windstream starts with calls from waiting customers right away, for the most part. Some of the calls will be from existing customers that may need assistance or to be routed to another department and a lot of the calls will be shoppers, not quite ready to make a decision, yet to take on Windstream as a provider. I have learned how to successfully turn the shoppers into real prospective customers, many times closing a multiple product sale. I love my co-workers. Most of them are more like family members than co-workers. I try to always be available to assist them with any situation as they do, me. Getting to see them and hearing about their lives, dreams and aspirations are probably one of the most enjoyable parts of my job, of course aside from closing a sale with a well satisfied customer. Certainly, one of the hardest parts of my job at Windstream is getting through the slow low-call volume days. It is difficult, as we as Sales Consultants are still expected to meet our goal. As for management, I suppose like in life, in general, you must adapt to who you are paired with the hope that they will get to know you as an individual and that they in turn will allow you to get to know them. I believe that, that formula is the key to a successful team.
Very high deductible before health benefits kick in