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Windstream
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6 reviews

Windstream Employer Reviews

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Compensation/Benefits
Management
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Job Work/Life Balance
stressful, but does have its benefits
Financial Service Representative (Former Employee), Dalton, GA –
Pros: benefits activities
Cons: favortisim lack of managment involvement with reps
Conflict Resolution
*responsible for handling account inquires accurately providing information to ensure
resolution of product/service complaints and ensure customer satisfaction.
Telephone Service
*Professionally processed 60 + calls per day, providing information and service to ensure
customer satisfaction.
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Good place for the pay, bad place for you
Assistant (Former Employee), GA –
The only decent thing about Windstream is the compensation, but in my opinion it wasn't worth the all the emotional and mental pain you go through, from customers and management.
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It was a good company to work for
Customer Service Representative (Former Employee), Greenville, SC –
Pros: work monday thru friday.
Cons: lack of formal training
I handled incoming customer service calls,and assisted customers with adding or deleting features, troubleshooting, and managing voice and date issues.

The hardest part of the job is the lack of formal training for the employees.

The company would provide meals from timeto time, and sponsor pot luck meals.
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Well-rounded training, number crunching sales
Account Executive (Current Employee), Framingham, MA –
The company provided good benefits and compensation- base salary + commission, as well as continuous training. Very focused on numbers- # of cold calls, appointments, follow-ups and sales.
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Great work place!
customer service rep (Former Employee), Milledgeville, Ga –
Pros: hour lunches
Sales and service, wonderful company, benefits were great, compensation was not so good because i was a temporary employee so others got credit for my work but overall i loved this company
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This company is managed by Accountants
Planning Engineer (Current Employee), Evansville, IN –
Pros: it is a job
Cons: not a very good work enviroment.
They are not worried about the workers, they would rather hire contractors and close down centers than to promote, pay, or care about employees themselves. God forbid you are acquired by this company you will probably be out of a job soon.
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Bruce – April 9, 2012

I was an accmoplished seasoned sales account rep for a Lancaster county company that was bought out by Windstream....the take over was and still is a disaster. The new sales management style is like a North Korean labor camp. The sales team is now a revolving door on high speed...spitting out good people all the time....they are clueless as to what makes a sales person successful. I don't know how the young kid CEO can sleep at night. I am thankful that I am out of there !

About Windstream

Windstream Corporation (Windstream) is a provider of telecommunications services in rural communities in the United States. The – Read more