Customer Service Representative (Former Employee), Fullerton, CA – June 4, 2014
Pros: enjoyable place to work, great management, great training, great work environment, team-oriented atmosphere.
Cons: generally only room for seasonal new hires, no room for permanent position, let alone advancement.
Worked as a seasonal customer service representative for WCGB. The staff and management are all friendly and professional. They do their job well and they teach the new hires how to do their job well. The company policies are amazing and they provide some of the best customer service in the industry. I had the pleasure of helping numerous customers – more... in my season reach highly satisfactory transactions with the company that would ensure their loyalty for years to come. The pay is reasonable, the work is not stressful and satisfying, and the management are highly admirable. This is a great place to work and it is only a shame that there is not much room for a permanent position with the company, let alone advancement. – less
Call Center (Former Employee), La Habra, CA – April 28, 2013
Pros: great company
Cons: only seasonal.
I loved working at Wine Country Gift Baskets. There were some very busy days, but that was challenging and fun. I met so many nice people. Every employee/supervisor was very patient and professional. I loved being able to work there and still working at the Day Care during the day.
Call center/Customer service (Seasonal Position) (Former Employee), Fullerton, CA – April 26, 2013
Pros: they had competitions to improve quality assurance--you could win a kindle fire or gift baskets.
Cons: during the christmas rush season, difficult to find parking space.
The supervisors and co-workers are usual very nice. They are very strict about attendance, and not being tardy (which is a good thing). If they like your work they will call you back next year. The pay is good and during the Christmas rush they will ask you to work over-time if you are able to do so--however, during this season they were also short – more... on parking spaces, and short on computers (so you need to be flexible, because you may have to move to a different seat after every break and lunch period. – less