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Wine.com
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8 reviews

Wine.com Employer Reviews

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Seasonal Customer Support
Customer Care Dept. Representative - Seasonal (Former Employee), San Francisco, CAOctober 31, 2013
Learned an incredible amount about Wine & Wine.com in a short period of time. Grow to love wine even more.
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Highly productive yet congenial atmosphere.
Assistant Warehouse Manager (Current Employee), New JerseySeptember 10, 2013
Pros: trips to wine country. meeting vineyard personnel.
Cons: lunch is always cold.
A typical day involves customer orders, vendors(drivers, sales personnel and customer service), employees and a constant flow of e-mails and can go by like the wind. This experience has taught me a lot about the complexities of the wine business. The Management Team at wine.com are highly focused, talented, innovative and professional. A company where Management knows it's employees and rewards them for performance. The hardest part of the job is having to deal with the disapointment of an individual not realizing their potential with regards to performance. And yet the most rewarding experience is the teamwork, surpassed only the vision of skids of Product rolling out of the warehouse.
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Fun workplace
Customer Service Rep (Former Employee), westbury, nyMarch 19, 2013
Fun environment
Inbound calls
Manager assist you
Irate customers were the hardest, but if you know how to keep them calm your work day will go smoothly.
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Productive Rewarding Environmennt
Customer Service Fulfillment (Current Employee), Durham, NCSeptember 10, 2012
Pros: flexibility
Cons: none curently
“…developed ability to work in a fast-paced atmosphere
“…communicate daily with vendors, members and lenders
“..inventory tracking and file maintenance
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Fast pace always changing.
General Manager (Former Employee), Garden City, NYAugust 20, 2012
-Receive inventory, allocate and generate orders, pick pack and ship.

-Problem evaluation and solving, priceless management skills.

-Helpful, knowledgeable but content w/ business model.

-Co-workers were usually on the same page keeping things running smoothly.

-Getting upper management to change certain businesses policies.

-Managers meetings where accomplishments and problem solving issues were discussed and recognized.
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This was the original Wine.com not the current one
Senior Support Engineer (Former Employee), Napa, CAJuly 5, 2012
Pros: free lunches, wine education, great team spirit
Cons: management were from typical wine industry and had no clue about the internet
The company was interesting as the staff worked their butts off and at the beginning non-monetary benefits were great. Management was really lost, hence the "merger between Wine Shopper and Wine.com and the bankruptcy less than 12 months later.

If better management had be in place I believe the original company would still be in place. The site was always busy and the staff were a great group to work with.

If you really wanted you could learn about wine and supply chain operations.
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fun productive place too work
package handler (Former Employee), Maplewood, NJMarch 22, 2012
Pros: overtime pay is lovely
Cons: manager wasnt always on poiny
it was a great place to work but slow and un organized when it come to the manager it took a long time for me to get my check