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20 reviews

Wireless Lifestyle Employer Reviews

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No time for family
DISTRICT SALES MANAGER (Former Employee), St. Louis, MOMay 13, 2014
Cons: the company does not know how to treat or keep their employees. turnover rate is in the 80% range
Expected too much for too little. They do not care if you have a family and never give you a day off. You are expected to achieve high results and bashed if you have a rough month. Not a good place to work! Regional Directors have no clue on what they are doing and have the tendency to micro manage every person below them. They really do nothing except – more... call you every hour to see how things are going. Most of the time they are on their couch thinking of ways to bash you and to push you harder. – less
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Welcoming
Customer Service Representative (Former Employee), East Chicago, INApril 23, 2014
A typical day consisted of answering phones,filing paper work,data entry,and dealing with customers.
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retail sales associate
Retail Sales Associate (Former Employee), Boise, IDMarch 8, 2014
Created and launched new outside marketing strategies that resulted in sales increase.
• Coached new sales associates.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
• Alerted customers to upcoming sales events and promotions.
• Cleaned and organized the store, including the checkout – more... desk and displays.
• Priced merchandise, stocked shelves and took inventory of supplies.
• Operated a cash register for cash, check and credit card transactions with [100]% accuracy. – less
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STAY AWAY!!!
Store Manager (Former Employee), Wichita KsFebruary 2, 2014
Pros: descent pay and health
Cons: too many to even start
I was with the company and watched them grow from 4 stores to almost 200. I have seen some of the shadiest things ever while working here. They promote fraud, working off the clock, not reporting issues, they have multiple federal labor law violations, have been sued and lost millions of dollars. They lie and treat customers horrible and it's joked – more... about behind closed doors and in meetings. They want you to do anything-by all means necessary to show sales, but if any issue arises they will put the blame on someone and fire them for "Sprints good graces". – less
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Nice Job Horrible Career
Retail Sales Associate (Current Employee), Chicago, ILNovember 20, 2013
Pros: benefits
Cons: no structure
Great Job Horrible Management
9 Hour Work says
horrible work environment
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Avoid this company!!!
District Sales Manager (Former Employee), Los Angeles, CAOctober 21, 2013
Pros: you have a job
Cons: your working for a terrible company that does not value anything you do.
They expect unreasonable hours and quotas from their reps and store managers. Everyone is expendable and they do not value any of the hard work or dedication you put in. I unfortunately had to terminate many great individuals for unreasonable issues. The DMs are over worked, the SMs are over worked and underpaid BADLY and not valued one bit. They are – more... very proud of a set of "core values" but it's a joke because those actually mean nothing to them. The VP has the attention span of an 8yr old crack head with ADD and it's obvious when you try to talk to him that he has no interest in what you have to say, can hardly make eye contact and is agitated because he wants to go check out his fantasy sports teams or watch sportscenter, he will only visit when he can go to sporting events. The CEO however is a very motivating and inspirational person, it's just a huge disconnect from his values to what actually happens in the field. When I left this company 80% of all the reps, Store Managers and DMs reached out to me to see if they could get a job with me, I would avoid this company like the plague. – less
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TERRIBLE PLACE
I've done it all.. up to store manager (Former Employee), kansas cityAugust 24, 2013
Pros: learn how to sell or your a** is gone!
Cons: everything, you are a wiping mat for customers and company still expects quotas to be met
Was a 5 yr employee and was a pinnacle top salesman for years. The company rewarded top performers early in my career at wl, as time passed the company grew bigger and got more greedy. Pay continued to decrease as job duitys kept increasing. We became the face of customer service and let customers walk all over us. This is NOT a corporate structure! – more... You are in charge of everything as a manager and have no upper management to go to for help. This company will promise you advancement but will not come through! Take my advice and dont waste your time. – less
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Failing hard
Retail Store Manager (Former Employee), Clovis, CAAugust 17, 2013
Cons: no overtime for store managers
This company does nothing but spew out bogus lies. When I started with the company they were still somewhat small and was well invested in making their employees the best... Fast forward and within a year and they have flipped upside down. As a store manager I had NO support from up above and if they weren't satisfied with something they would yell – more... and put you down instead of coaching and encouraging. The company has OVER a 70% turn over rate!!!! – less
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Added growth to management skills
Service & Repair Center Manager (Former Employee), Roseville CaliforniaJuly 15, 2013
Pros: personal growth in management
Cons: no room for growth or advancement
•Responsible for running the Service and Repair Center with up to 3 employees directly reporting to me.Coached and trained employees while ensuring they are maintaining company standards
Worked one on one with store manager to display/teach leadership and problem resolution skills to motivate and inspire team to be the best in all service and repair – more... metric
Co workers were dependable and open to constructive criticism
Hardest part of job was training on your own in all repair techniques
most enjoyable part of job was working together as a team for the good of the customer. – less
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STAY AWAY
n/a (Current Employee), kcJune 24, 2013
Cons: pay, benefits, horrible management rd and up
Started with WL when they had 30 stores. Management above the DM level is a complete joke. They tell you one thing, others the opposite. All they care about is sales but preach every metric under the sun. Tons of lawsuits, small company pretending to be big while sucking the life out of everyone to make their money.
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Good money, tough business.
Assistant Store Manager (Former Employee), Clovis, CA 93612May 8, 2013
Pros: commission & benefits
Cons: constant changes in upper management.
Constant multitasking was a regular part of my day at WL. From beginning to end, I was on the go. I learned new aspects of management responsibilities, as I was an assistant manager. There was no official store manager, so I considered the employees "my crew". We had a great working relationship. The job was stressful. The hardest part was making sure – more... that everyone reached their sales quota for the month so it wouldn't fall back on me. The thrill of the sale was always the best part of the job for me. – less
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Fun place to work.
Sales Associate (Current Employee), Ventura, CAMay 6, 2013
WL is a great company to work for. You must be a people person and be able to work well under pressure.
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great people
Certified Technician (Former Employee), Schaumburg, ILFebruary 22, 2013
Pros: customer friendly
Cons: management
was a fun place to work i learned to actvate and repair cell phones and gain great customer service skills i looked forward to seeing my co workers and customers daily.
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Company with good values in mind.
Store Manager (Former Employee), Clovis, CAFebruary 7, 2013
I enjoyed working for the company. Have good thoughts in mind but fail to provided the support that the Store Managers truly need in times of need.
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Laid back work
Retail Sales Rep (Former Employee), TopekaDecember 4, 2012
Pros: everything
Cons: nothing
My typical work day was dealing with customers, so basically customer service while being a sales rep. The best thing about the job is that we a guarantee at helping others
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Could Be Better,
Account management (Current Employee), Riverside, CASeptember 24, 2012
Pros: fun environment, lots of training available.
Cons: healthcare, advancement, pay
When i first began working for Wireless Lifestyle, i was overwhelmed with the eagerness to train. WL is very behind training their associates to be the best they can be. However, As a Sales Associate there are misconceptions in the amount of money that will be provided when commission comes into play. WL has a strict "dock commission" policy that has – more... left me struggling for bills more often then i would like to admit. In addition to this, the hiring from within to help one build a career is equivalent to holding ones breathe. i am looking for something a little more progressive that rewards employees for hard work rather then just rewarding them with the pay they are already entitled too. – less
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Good Core Values but Poor Execution
Retail Store Manager (Former Employee), Topeka, KSSeptember 11, 2012
Pros: good people, sound ethics and values
Cons: poor leadership, insufficient pay
Decent company but my experience was filled with poorly met expectations. I had a total of 3 DM's in a total of 9 months. Only my last DM was the type of manager that exemplified what their core values stood for. My own poor judgment call led to me not being with the company any longer. However, it wasn't completely bad...did have some good times and – more... met some really nice people. – less
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Great place to work, and have fun while getting the job done
Store Manager (Former Employee), Wichita, KSJune 26, 2012
Pros: everything
Cons: retail
Good place to work and if you take care of business they will recognize you and there is going to be advancement opportunities come up for sure.
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enjoyed working there and brought me experiance
Technician (Current Employee), Ontario, CAMarch 14, 2012
Pros: benifits, good pay, good hours
Cons: some of the customers.
The job was fun and always had some thing to figure out. I met nice people. the hours are helpful as well.