SG-Field Service Manager for Bally (Current Employee) – Florida – August 1, 2016
I enjoy my work but feel I am spinning my wheels now and need a new challenge. Customers and their satisfaction is number one and I always give 100% to make them happy. On a typical day I can be email customers so located all over the world to visiting customers in our local area.
Its Great working at WMS Gaming with all Gaming terminals
Sr. Manager Software Development (Current Employee) – Chicago, IL – February 1, 2016
Its not only great but a lot of fun to work at WMS Gaming. Being a gaming company you'd have access to all the games; pool table, ping pong, WII, PlayStation, etc. The compensation is very very good and the team in Chicago is great. WMS went trough two acquisitions.
Security Guard (Former Employee) – Waukegan, IL – August 7, 2016
Watching cameras, checking in visitors, employees who forget there ID's. Providing medical treatment for employees who are injured on the job. Provided transportation for drug tests, injured individuals. Management was easy to get along with, followed rules, worked with schedules. Co-workers worked together as a TEAM. Enjoyed everything about this job.
Worked there during transition and merger. Good management miss the job
Field Service Technician (Former Employee) – Everett, WA – May 19, 2016
Remote technician position was challenging and fulfilling. Learned my value as a remote technician and customer service specialist. Management changed a lot during transition. Co workers were fabulous. Hardest part of the job was not knowing if i would have a position after merger.
Senior Field Service Technician (Current Employee) – New Mexico – November 12, 2013
I work as a Remote Technician installing and repairing gaming devices all over the state. On some days I will drive 300 to 500 miles and can be away from home for days or weeks at a time. Working with WMS I have learned the vendor aspect of Gaming. I have learned about installing and maintaining Wide Area Progressive, (WAP) My coworkers are great and we make a good team. The hardest part of the job is not having a set scedule.and asked to travel at a moments notice and that is not easy on the home life. The most enjoyable part is not being in the same place all of the time and being able to go to diffrent locations.
Principal Product Strategist (Current Employee) – Chicago, IL – October 5, 2013
A spirited company that is highly creative but gets bogged down tripping over its own feet. There have been some upper management that have been there a bit too long and IMHO they haven't worked in enough other companies to know there is a better way of doing things.
The egos are a bit much to handle at times, but the company treats employees VERY well with great benefits. I just wish the company would bother to work smarter instead of just harder sometimes.
Senior Associate Inventory Analyst (Former Employee) – Waukegan, IL – June 24, 2016
Responsible for answering phone, receiving/responding to emails or concerning technical issues. Interacted/assisted and communicated with Informational technical support (I.T.), maintained “shared drive”, problem solved, investigated transactions with QA Department concerning broken/defective parts, as well as completing proper quality control paperwork, and personally delivered needed parts. Took scan guns needing re-programming to proper department, experience using Oracle sofware Maintenance: Assisted pickers and line managers with shortages, tracked errors and purchase orders using “Oracle” to maintain accurate records. Filled bins with needed parts each day for “WPN” area. Changed out toner in printers and re-boxed old ones for recycling, emptied trash and swept floors daily. Inventory: Organized daily part request tickets two days in advanced by color that correlates with the day of the week. Maintained records with move order, line, color and number of tickets. Tracked “Drexel” fork truck hours, tracked missing parts on a shared file for daily picks, part sales picks, high dollar picks and audits. Tagged and inspected skids, tracked incoming inventory, verified and audited locations and quantities, used a scan gun. Assisted with new warehouse layout and inventory process, delivered parts to production lines and departments
High expectations from management made this position difficult. If you did one aspect of the job you were questioned on why you didn't do another area of the position.
Hardest part of the job was satisfying management even though you weremore... working your hardest and to your fullest potential. It was not uncommon to work 116 hours over a two week period.less
Almost too much multitasking to the point of difficulty doing a good job
Great Place to Work, Unfortunately last day is upcoming.
SR. ASSOCIATE PLANNER MATERIAL (Current Employee) – Las Vegas, NV – January 24, 2014
Great Place to Work, family environment. Hard Working. Unfortunately the merger with Sci-Games happened, and we were told 2 days ago, our last day is 3/28. We were offered a severance package, and medical for the short time.
Great place to work. They are very innovative and emphasize on personally growing and develop each employee. There is a lot of potential for advancement and pay is very well. Management is great...but of course there is always the typical politics in a big company.
Free fountain drinks. Excersize room and entertainment lounge.
Invento (Former Employee) – Waukegan, IL – January 25, 2013
I worked for this company for almost 5 years. I was able to work my way up from a Warehouse Associate to a Team Lead, to an Inventory Analyst. Great place to work and they always want to keep learning and training.
Customer Service / Cash Office (Former Employee) – Carrollton, TX – December 31, 2015
This is a mail order pharmacy, so pretty much all day on the phone helping customers with their orders, either to place them, track them or help them with issues on their copays.... management is pretty good and the customer service well.... some are good some are just there...Pretty easy job...
Software Engineer (Current Employee) – Chicago IL – July 6, 2015
Was a great company, but the new direction that has been taken since the buy out by Scientific Games, and merger with Bally things have gone down hill. Less opportunity to innovate the day to day work has become very mandate.
Credit Analyst (Former Employee) – Waukegan, IL – November 10, 2015
WMS Gaming was a manufacturer and distributor, of Gaming machines (SLOTS) My daily routine consisted of managing invoicing, contractual obligations and payments for more than 250 individual Casinos,and several National Accounts across the United States. My portfolio included Native American Casinos in California and Wisconsin. Billing was done daily, weekly and also monthly. ( daily rates and percentage rates) We also invoiced with Short Term Leasing,Capital Leasing and standard Loans.