SG-Field Service Manager for Bally (Current Employee) – Florida – August 1, 2016
I enjoy my work but feel I am spinning my wheels now and need a new challenge. Customers and their satisfaction is number one and I always give 100% to make them happy. On a typical day I can be email customers so located all over the world to visiting customers in our local area.
Security Guard (Former Employee) – Waukegan, IL – August 7, 2016
Watching cameras, checking in visitors, employees who forget there ID's. Providing medical treatment for employees who are injured on the job. Provided transportation for drug tests, injured individuals. Management was easy to get along with, followed rules, worked with schedules. Co-workers worked together as a TEAM. Enjoyed everything about this job.
Senior Associate Inventory Analyst (Former Employee) – Waukegan, IL – June 24, 2016
Responsible for answering phone, receiving/responding to emails or concerning technical issues. Interacted/assisted and communicated with Informational technical support (I.T.), maintained “shared drive”, problem solved, investigated transactions with QA Department concerning broken/defective parts, as well as completing proper quality control paperwork, and personally delivered needed parts. Took scan guns needing re-programming to proper department, experience using Oracle sofware Maintenance: Assisted pickers and line managers with shortages, tracked errors and purchase orders using “Oracle” to maintain accurate records. Filled bins with needed parts each day for “WPN” area. Changed out toner in printers and re-boxed old ones for recycling, emptied trash and swept floors daily. Inventory: Organized daily part request tickets two days in advanced by color that correlates with the day of the week. Maintained records with move order, line, color and number of tickets. Tracked “Drexel” fork truck hours, tracked missing parts on a shared file for daily picks, part sales picks, high dollar picks and audits. Tagged and inspected skids, tracked incoming inventory, verified and audited locations and quantities, used a scan gun. Assisted with new warehouse layout and inventory process, delivered parts to production lines and departments
High expectations from management made this position difficult. If you did one aspect of the job you were questioned on why you didn't do another area of the position.
Hardest part of the job was satisfying management even though you weremore... working your hardest and to your fullest potential. It was not uncommon to work 116 hours over a two week period.less
Almost too much multitasking to the point of difficulty doing a good job
Worked there during transition and merger. Good management miss the job
Field Service Technician (Former Employee) – Everett, WA – May 19, 2016
Remote technician position was challenging and fulfilling. Learned my value as a remote technician and customer service specialist. Management changed a lot during transition. Co workers were fabulous. Hardest part of the job was not knowing if i would have a position after merger.
Its Great working at WMS Gaming with all Gaming terminals
Sr. Manager Software Development (Current Employee) – Chicago, IL – February 1, 2016
Its not only great but a lot of fun to work at WMS Gaming. Being a gaming company you'd have access to all the games; pool table, ping pong, WII, PlayStation, etc. The compensation is very very good and the team in Chicago is great. WMS went trough two acquisitions.
Customer Service / Cash Office (Former Employee) – Carrollton, TX – December 31, 2015
This is a mail order pharmacy, so pretty much all day on the phone helping customers with their orders, either to place them, track them or help them with issues on their copays.... management is pretty good and the customer service well.... some are good some are just there...Pretty easy job...
Credit Analyst (Former Employee) – Waukegan, IL – November 10, 2015
WMS Gaming was a manufacturer and distributor, of Gaming machines (SLOTS) My daily routine consisted of managing invoicing, contractual obligations and payments for more than 250 individual Casinos,and several National Accounts across the United States. My portfolio included Native American Casinos in California and Wisconsin. Billing was done daily, weekly and also monthly. ( daily rates and percentage rates) We also invoiced with Short Term Leasing,Capital Leasing and standard Loans.
Great place to work. They are very innovative and emphasize on personally growing and develop each employee. There is a lot of potential for advancement and pay is very well. Management is great...but of course there is always the typical politics in a big company.
Free fountain drinks. Excersize room and entertainment lounge.
Software Engineer (Current Employee) – Chicago IL – July 6, 2015
Was a great company, but the new direction that has been taken since the buy out by Scientific Games, and merger with Bally things have gone down hill. Less opportunity to innovate the day to day work has become very mandate.
Supervisor (Former Employee) – Las Vegas – July 2, 2015
WMS Gaming c/o Scientific Games is now one of the worst companies you could work for. This was a great company prior to 2014, but has gone down hill ever since Scientific Games took over. Acquisition of Bally Gaming in 2014 just made it that much worse.
Patient Care Coordinator (Current Employee) – Carrollton, TX – June 9, 2015
A great place to gain experience in a call center, develop relationships with management and overall work on being a positive innovator. Coworkers were nice and management picks and choose whom to assist. Very easy to get lost or misplaced within the system.
Company review every 6 months some thing like: position of every employee, Incress the salary, trainning in special areas of job,.
Prod. Helper (ASSEMBLY+PACKG.LINES) (Former Employee) – Waukegan, IL – March 27, 2015
Good environment place, Friendly Supervisor. Attention in all details about the Production, Standard, and Safery . In my case Ihad a good times on work place areas , Desafourtunaly the company will moved to las Vegas very soon and the bussisness is too Slow (laid-off for 100 peoples in the first step.).
Good times for meeting and Schedules times on work w/ overtime when the company nededed.
Supervisor, Customer Service (Former Employee) – Waukegan, IL – February 12, 2015
A typical day at work is reviewing the daily orders scheduled to ship. Working with my staff to ensure all orders are pick released to ship per the allocated days. Work closely with many departments which include planning, compliance, trade compliance, etc. to ensure orders are processed and shipped correctly in they system. Handle internal and external customer calls. I have learned much from the great leadership I’ve had. I have grown within my role due to the wonderful mentor’s I’ve had within this company. My co-workers are amazing and we work well together as a team. The hardest part of the job is trying to ship orders complete for casino installations. The most enjoyable part of the day is the satisfaction I receive when my staff and my internal and external customers are happy.