A typical day at work was normally hectic, fast paced and challenging at times but that is what I enjoyed most, meeting the days challenge and accomplishing what seemed to be impossible.
Management had been eliminating positions for years and many of those positions were filled with people that you cared about, the hardest part of the job was finding – more... out that a colleague had lost their job. We use the term, "co-workers' but they were more like friends and family so there were times when it got a little depressing.
Due to outsourcing many accounting positions were eliminated including mine, I have learned that although I was an exceptional, devoted employee that constantly enhanced the company's reputation of excellence that I was just dollars and cents. – less
Great work life balance but no growth and lousy salary
Editorial (Current Employee), Philadelphia, PA – July 25, 2013
Pros: working from home, autonomy, great amount of pto
Cons: very little room for growth, substandard compensation
It's a great place to work if you don't care to make a whole lot of money. Management sees you as just a number; a cog in the wheel. People stay for way too long. 20 years at one job is so 50 years ago. People grow stale doing the same job for decades. Hardest part of the job is not falling asleep.
Credit Specialist (Current Employee), New York, NY – July 23, 2013
Pros: free lunch
lots off calls,posting payments to invoices,working with customer on credit cards payment,Redoing invoices to customer requirments.Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
Technical Support Representative (Former Employee), Wichita, KS – June 28, 2013
This company is a decent place to get started and get some experience and exposure on your resume since they will hire just about anyone as a seasonal employee that are just kept year round. However, I wouldn't recommend a longer stay than that unless you're happy with the management of your department.
Great office building & location with state of the art break room & gym
On-line Training Specialist (Former Employee), Kennesaw Location – April 16, 2013
Pros: great break room w/ wifi, state of the art gym, great location, dress casual
Cons: no real management, no direction, no class when dealing with temp staff
Seems like it could have been a great company to work for maybe if I was in a different department. I learned a lot regarding e-learning, platforms, scorm packaging, etc. There was no real hard part of the actual job itself. The hardest task was actually working through management and those put in leadership positions. I loved the laid back enviroment – more... but I clearly witness that the laid back theme mentality played a part in the work productivity.There was no order, no real instruction, no leadership. Every one was on any boat sailing. The permanent employees allowed the temp contractors to make a lot of work related calls, changes, decisions, etc. without having any real knowledge or concept of the company processes. Though I made good money, I often had to remind myself that I was actually working. It was cool job, but very disorganzied and at times weird. I have never seen anything like it. If I had a question, no one had the answer. It was clear that no one knew what the heck they were doing. You could see those employees who actually worked hard, picking up the slack of those who didn't. It was a sad sight and no one was doing anything about it. Again, it seems like a great company to work for, just not in the online training dept. – less
Technical Writer (Former Employee), Waltham, MA – April 13, 2013
Pros: lots of coffee!
Cons: there really were none.
Wolters Kluwer is a very calm company at which to work. They are so reasonable and flexible about time that I was able to work 40 hours for them and still teach a morning class as an adjunct at a local college. Management simply let us get our work done. There was no "hardest part of the job" unless one counts the commute in on the Mass Pike! While – more... the work, reading and screening for relevance newly proposed state legislation, was rather tedious, it was not totally boring to find out what issues people from different parts of the USA were concerned about enough to want to establish laws to address. I enjoyed the work and was sorry to have it end. I was a temporary employee through an agency so many of these questions do not apply. I think that WK would be a great place to work as a permanent employee - people seemed very happy there. – less
A worker who has been there, done that (Former Employee), Various, moved around – March 29, 2013
Pros: interesting work when you can get it, competitive benefits
Cons: low salaries, strict management style phiosophies, little freedom
Euro-centric management that is somewhat out of touch with the US and other region of its employee population cultures and workplace norms. Senior management is trying to come from behind in introducing technology that makes it a player in the rapidly changing four core business in which it competes. Old style management is hurting its ability to adapt – more... to new technologies - that is, entering the digital age. The "do as I say or you're out" management style hurts its ability to offer new and different ways of operating and introducing new ideas. Its Central Services group is slow to react and good luck trying to get anything done when you need it. You'll rely on your contacts and bartering to get a laptop or iPhone. Finance will always win when you try to press for new equipment or techology that will pay for itself in the long run. Human Resources department is reluctant to make the necessary changes in its own senior management to understand the needs of its employees. Below the VP levels were some good leaders with potential but they have either been purged or removed. Therefore, it is just an "ok' company to work for - but you probably will be stifled and move on... – less
Flexible hours, intense computer work and analysis of medication information to maintain national databases. Very professional work environment. Superb benefit package. Most challenging part of the job is surviving the office politics and the rather vicious pecking order!!