WorkflowOne Employer Reviews

Good company and good people. When they filed for Bankruptcy, it all went down hill.

I was surprised to go through some if the best sales training I've ever had. They really give you the tools to be successful.

Communicate with customers and sales to maintain contractual service level agreements with the customer.

I enjoy going to work every day.Great Staff and Wonderful Clients.

Work is challenging and keeps you on your toes. Can be fast paced and require multi-tasking on a typical day. Great job if you enjoy interacting with people and provding customer service.

I oversee a 20 million dollar a year accounts running over 200 companies print orders. I would take the orders from the companies send the orders to one of our five print centers throughout the country. Make sure print is done to the company specs which could be up to a million copies were shipped to DST Corp who would add the clients name and information – more... on to the document then mailed out to each customer. I make sure the clients are 100% satisfied print and that the print specs are meet so when print is put on documents by DST the are fit exactly on the document and then the document is cut and placed into the envelopes it fits exactly. Job entails keeping companies order on time logistics of which print shop would print order and to setup shipping and delivery dates with shipping companies. I would also do daily meeting with clients of any products that didn’t meet clients satisfaction and then work with print shops on fixing all issues and specs sometime having to travel to print shops or DST Corp.

Learned about sales and manufacturing quality control on print. Learned shipping and inventory, accounting.

Hardest issues fixing print specs between print shop and DST processing company. Also shipping problems with trucking companies.

Best part of the job is fixing manufacturing issues and keeping all my accounts happy. – less

i was a temp and it took me 10 months to actually get hired on. no raises what so ever. the management dont care about their employees.

Come in to plant. Check out new job request's. Then I would go to the printing presses, collators and bindery departments and talk to the operators and see if they were having any problems with the machinery or support equipment. I would listen to what they had to say. Then if correction was needed, I would write up a work order and post to the maintenance – more... scheduling. I learned a lot regarding U.V. lights, sewing machines and Fork lift maintenance. I had no problem with management, I would listen to what they wanted accomplished, then either personally correct or schedule a maintenance tech to get the job completed. Had really good co-works for most part. A couple that were trying. The hardest parts of the job was crawling into the large web printing presses, repairing or finding air leaks. Because of grease and ink. You would come out covered in grease, ink and crud. I enjoyed troubleshooting the problems, mechanical, electrical, air or water. Repairing worn out press ink or water rollers. Machinery parts that could be rebuild or machining new parts. Designing new parts or systems to make the machinery more productive. – less

Low morale.
Company doesn't see employees as a great asset.

Poor management. You can work your self to death their and it was never enough. Jealousy and prejudice resides there.

Very productive plant. Made excellent on job reviews, but never received pay raises. Lot of good people work there, had no problems with work or personality. Management need better people skills, to communicate. The hardest part was climbing or crawling to the large printing presses, ink and grease would cover you when finished job. The most enjoyable – more... part of the job was troubleshooting equipment problems. Designing and machining parts to increase production. What I learned, was to service and repair UV lights, sewing machines, fork lifts and plant maintenance. Each day review the work load, parts that were needed and parts that had to repaired or machined and prioritize what was the most important for production. – less

This company was my first and I couldn't of asked for a better start great atmosphere and great benefits.

A typical day at WorkflowOne is one that cannot be stated as being simple, uncomplicated. You can come into work each day and think you know what needs to be done and suddenly you received a few customer calls that turn things upside down. For me that was o.k., I am a person that accepts change well and can be a cameloen of my environment/work load. – more... I adapt well and know how to prioritize work, even if it requires that to be done multiple times a day due to emergencies. Since we are in the print/promo industry customers are constantly calling with emergency and realizing that need apparel for an event or they ran out of forms for their emergency room in order to function. I am currently working on a team, so that has made servicing the customer that more intense because you have to know who is doing what at what time. I love what I do because it is busy, intense and forever challenging. I enjoy working with people, so servicing my customers is something I pride myself on and working well with others is something that I enjoy. My positiion empowers me daily to do what needs done and take leadership in ensuring the customer is satisified.

The hardest part of my job is not the work; it is lack of management direction that is given. When you are in customer service in this organization, you are assigned specifically to work with a sales person on his book of business or (depending on size of the account) you may work with multiple sales people. Often too many times, management is unaware of your skills or abilities because they don't understand the trials and tribulations of what it takes to ensure superior customer service. – less

Typical day is order entry and general customer service duties.
There were many programs to learn.
Lots of training available to all employees.
Management was supportive and fair.
Good chance for upward mobility to Account Manager.

Hardest part was correcting billing errors.

Most enjoyable part of the job was learning about the promotional products – more... we offered to clients and finding the perfect one to sell to the customer. – less

WorkflowOne restructured and laid off half of the company. Those who remained were then treated like they should lucky to work there and not with the respect each employee deserves. Those employees now had to take on the responsiblities of all who were no longer there. Employees were put in precarious positions of having to tell untruths to customer, – more... vendors, and co-workers to cover the failures of the unseated CEO and the greed that brought a once Billion Dollar company - down to its near ruins. Company also took away 301k match, did not give a riase in 8 of 10 years and made employees take a 10% pay cut that was never given back. New management is oblivious to what is going on outside of their corporate comfort and it is playing out in loss customers, loss of sales and low morale with its employees. Those 3 will kill any company. – less

A typical day is go to your assigned area. Check job order. Pick up where 2nd shift was. Where setting up or running a job or cleaning up last job. Put paper on KTI, help operatore, set up CBI and Polywrapper. Label cartons, Drive tow motor. Operate equipment in bindry, drive tow motor, clean as needed.

Despite existing in an industry fraught with eroding margins, consolidation, and commoditization of its key product (Print), WorkflowOne remains a viable player in the industry.

The tough market and poor business decisions made by previous owners forced the company through a C11 filing, but emerged a seemingly healthier company after doing so.

The – more... new management team, let by a CEO who has been a dedicated employee for over 40 years, has started to reinvigorate the culture at WorkflowOne. Local management, mostly consisting of sales leaders with long tenures at the company are leading the way. These folks know how to look out for their employees. Yes, they've had to make tough calls about layoffs in the past couple of years, but they've gone out of their way to retain key players. If you work hard and prove your value, then there should be little concern about job security. The one exception might be in some of the functional areas at the corporate office where deeper cuts were seen in the past two years, but that is consistent with the industry as a whole. – less

Loved working in the environment, My co-workers were very nice and helpful.

I worked at WorkflowOne for over 4 years until they closed our facility for financial reasons. I'm still friends with some of my former coworkers and my manager. I enjoyed most of daily responsibilities although there was no room for growth. There were times when my work got too repetitive and I wished I was given more responsibilities. My schedule – more... was perfect and it allowed me to maintain a balanced life. I loved that I worked independently as they trusted me to do my job with minimal supervision which I respected. – less

This company has great potential but the politics that govern every move hinder its true ability to be a great employer and company. This is evident by their recent bankruptcy and horrible turnover of employees.