WorldPay Employee Reviews in United States

Found 44 reviews matching the search
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WorldPay was an insteresting company to work for.
Partner Support Analyst /Change of Ownership (Former Employee) –  Sandy Springs, GANovember 21, 2015
WorldPay was an interseted company to work for because over half of the calls were from angry customers, so it definitely would sometimes get into your spirit and weigh you down emotionally.
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Working remotely, supportive team and manager, travel
ACCOUNT EXECUTIVE (Former Employee) –  Md. VaOctober 30, 2015
Busy, challenging and productive
Credit card processing and canvassing unknown territories
Great management
Supportive
The commute to Baltimore 5 times a week
The compensation and the lifelong friends I made
Pros
Compensation, expense account, car allowance, supportive workmates
Cons
The commutes
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Professional and productive workplace
Field Trainer, Small Business Unit (Former Employee) –  Atlanta, GAJuly 17, 2015
I was treated well and given several opportunities for advancement. Management is fair and forthcoming with information on the goals and aspirations of the company.
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The culture of the company has changed drastically in recent years which is possibly due to rapid growth.
Manager (Former Employee) –  Atlanta, GAJune 26, 2015
I learned time management, the importance of customer satisfaction and client relationship management. A typical day at work was spent multi tasking and completing work with work arounds due to system limitations and a shortage of bandwidth. Management and co-workers were always available to assist and we worked in a true team environment. The hardest part of the job was making the impossible possible but learning along the way with work arounds was an enjoyable part.
Pros
offsite team outings/builders
Cons
far from home
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Overall rating is good - see below
Vice President of VAR Programs (Former Employee) –  Atlanta, GAJune 16, 2015
Identifying and targeting ISV's and Referral Partnerships

Independent driver for Mid Market National teams to drive for new merchant acquisitions.

Manage and guide strategic relationships, tracking performance results.

Worked closely with Mid Market National teams - sales training, harvesting and hunting partner and merchant opportunities
Pros
Worked aggressively to price partners and merchants
Cons
Sales Executive staffing -
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Passionate Employers
Account Executive- Outside B2B (Current Employee) –  Nashville, TNJune 4, 2015
The management here cares about the success of the company as much as your individual success. They will do whatever it takes to help you succeed.
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Fun Place to work
Sales Engineer (Former Employee) –  Atlanta, GAMay 5, 2015
I really enjoyed working with Worldpay, it was sad to go after 10 years. The hardest part of the job was the micro managing. The Most enjoyable part of the job was knowing that I really was helping the Account Executives in the field, they made you feel like you were apart of their family. My Co-Workers were the Best!
Pros
PTO
Cons
No acceptance in any form of being late, NO MATTER WHAT
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Job Position not that Interesting
Implementation Manager - e-Commerce Payments (Former Employee) –  San Francisco, CAMarch 25, 2015
The Treasury Management Associate is not very interesting. You basically complete new product order electronically, which go to a different department for keying. Expect a lot of redundancy.
Pros
Stable company to work for
Cons
No way to advancement Opertunities
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Blended technical support
BLENDED TECHNICAL SUPPORT (Former Employee) –  Roswell, GAMarch 21, 2015
Received inbound calls from merchants and account executives in a 24hour fast pace call center. Responsible for trouble-shooting, building, configuring and programming credit card terminals for merchant’s specific needs. Deployed replacement equipment and supplies when needed. Provide sound judgment when issuing debits, credits and negotiating processing rates and fees. Assist with researching and resolving merchant’s billing statements, bank funding, deposits, ACH rejects, batch settlements, chargebacks, and PCI Compliances. Trained new personnel on successful phone soft skills, and call center adherence standards.
Pros
loved my customers and my operation manager and director
Cons
not enough communication between departments.
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Don't do it!
Regional Sales Manager MD/ Central PA/ (Former Employee) –  Hagerstown, MDMarch 6, 2015
Blah, don't work there. They will cut your position within a blink of an eye. They have no soul and Senior Leadership stinks.
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Blended Specialist(Technical Support levels I,II, III/Customer Care, Sales, Retention and Rate Reviews)
BLENDED TECHNICAL SUPPORT GA (Current Employee) –  Roswell, Ga.February 6, 2015
Receive inbound calls from merchants and account executives in a 24hour fast pace call center. Responsible for trouble-shooting, building, configuring and programming credit card terminals for merchant’s specific needs. Deployed replacement equipment and supplies when needed.
Provide sound judgment when issuing debits, credits and negotiating processing rates and fees. Assist with researching and resolving merchant’s billing statements, bank funding, deposits, ACH rejects, batch settlements, chargebacks, and PCI Compliances. Trained new personnel on successful phone soft skills, and call center adherence standards.
Pros
good potential, great talent
Cons
lack of unity and dialogue between departments causes setbacks in processes and the flows.
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Horrible place to work!!!
Call Center Customer Client Specialist (Former Employee) –  Atlanta, GAOctober 28, 2014
This company is literally the PITS!! They reel you in with all these promises and great things, once you start totally different ball game, REALLY high turnover rate, like a revoling door in that place. They will find anything to fire you, management needs training on HOW TO LEAD, not only manage. I wouldn't recommend this job to anyone.
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Prepare for unhappy days and sadistic management!
Account Executive (Former Employee) –  Los Angeles, CAAugust 6, 2014
Be ready to start your outside sales position day with multiple threats on your early morning call....with more of the same during the day.

Be prepared to be harassed at this job like you can't believe!

You can never meet the outlandish goals unless you are fed deals from above...

I learned to never work for Management that enjoy berating reps until they fail and quit.
Pros
mileage reimbursement
Cons
termination threats for many each and every day from sadistic management tree.
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Level II Tech
Level II Technician (Former Employee) –  Atlanta, GAAugust 5, 2014
Inbound Call Center for merchants in the Retail, Petroleum, and Grocery industries.
Pros
hourly pay
Cons
growth potential
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WorldPay
Customer Care Specialist (Former Employee) –  Atlanta, GAAugust 5, 2014
Very disorganized company. Management doesn't listen to their employees and they only care about the numbers, not their employees.
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Challenging and agile work environment
Business Intelligence Solutions Analyst (Former Employee) –  Sandy Springs, GAAugust 1, 2014
WorldPay offered a number of exciting opportunities due to the lack of BI and Analytical tools.
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Independence to work and make my own decisions
FIELD SALES REPRESENTATIVE (Current Employee) –  Work from home , Randallstown MDAugust 1, 2014
A typical work day consist of settings appointments,meeting with businesses to sale a product, handle customer service issues, and meet wonderful new people.

I learned that in sales to be successful you have to be driven and must be a likeable person.

The hardest part of the job was the commute at times, being in heavy traffic tends to wear on a person.

The most enjoyable part of my job is the independence and flexibility.
Pros
flexibility
Cons
traffic
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Great place to work!
Small Business Sales Operations (Current Employee) –  Atlanta, GAJuly 25, 2014
Working at Wordplay was a challenging and exciting experience. The company is focused on becoming a power player in the industry, and has invested in both their employees as well as their facility. It was an overall great work experience.
Pros
atmosphere
Cons
health care coverage
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Looking for something more challenging.
Regional Account Executive (Former Employee) –  Minneapolis, MNJuly 6, 2014
I established a virgin territory and enjoyed working with all different clients. This industry is always changing and my clients were getting frustrated.
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Great company
Human Resources Administrator (Former Employee) –  Atlanta, GAJune 19, 2014
During my time there, prior to the company becoming WorldPay, Lynk Systems was a great small company.
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Overall rating

3.2
Based on 88 reviews
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1 star

Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.4
Job Security/Advancement
2.7
Management
2.8
Culture
3.0