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WorldPay
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48 reviews

WorldPay Employer Reviews

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Job Work/Life Balance
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Level II Tech
Level II Technician (Former Employee), Atlanta, GAAugust 5, 2014
Pros: hourly pay
Cons: growth potential
Inbound Call Center for merchants in the Retail, Petroleum, and Grocery industries.
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WorldPay
Customer Care Specialist (Former Employee), Atlanta, GAAugust 5, 2014
Very disorganized company. Management doesn't listen to their employees and they only care about the numbers, not their employees.
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Challenging and agile work environment
Business Intelligence Solutions Analyst (Former Employee), Sandy Springs, GAAugust 1, 2014
WorldPay offered a number of exciting opportunities due to the lack of BI and Analytical tools.
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Independence to work and make my own decisions
FIELD SALES REPRESENTATIVE (Current Employee), Work from home , Randallstown MDAugust 1, 2014
Pros: flexibility
Cons: traffic
A typical work day consist of settings appointments,meeting with businesses to sale a product, handle customer service issues, and meet wonderful new people.

I learned that in sales to be successful you have to be driven and must be a likeable person.

The hardest part of the job was the commute at times, being in heavy traffic tends to wear on a person.

The – more... most enjoyable part of my job is the independence and flexibility. – less
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Great place to work!
Small Business Sales Operations (Current Employee), Atlanta, GAJuly 25, 2014
Pros: atmosphere
Cons: health care coverage
Working at Wordplay was a challenging and exciting experience. The company is focused on becoming a power player in the industry, and has invested in both their employees as well as their facility. It was an overall great work experience.
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Looking for something more challenging.
Regional Account Executive (Former Employee), Minneapolis, MNJuly 6, 2014
I established a virgin territory and enjoyed working with all different clients. This industry is always changing and my clients were getting frustrated.
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Great company
Human Resources Administrator (Former Employee), Atlanta, GAJune 19, 2014
During my time there, prior to the company becoming WorldPay, Lynk Systems was a great small company.
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Global Payments
eCommerce Relationship Manager (Former Employee), San Francisco, CAMay 27, 2014
Pros: obtain rare skill-set
Cons: complex product offering
Not the best company culture. Does not invest in skill development.
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Great Place to Work
Customer Care Specialist (Current Employee), Atlanta, GAMay 10, 2014
Great organization at which to start your career. Most of the upper level Management in Operations began at entry level positions such as Customer Care, so it is encouraging to visualize a career path being possible no matter where you start.
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Great opportunity for those that want to work hard!
Senior Account Executive (Current Employee), Salt Lake City, UTApril 29, 2014
Pros: there is no ceiling to your income potential
Cons: pay structure can be frustrating, but most commission jobs are
This job started out as a Segway to get into a career I desired. After six months and realizing the potential did not have a Silling I was hooked and really started to enjoy working for this company. I worked really hard at first and continue to do but the rewards have been amazing!
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interviewed for Help Desk 1
helpdesk (Former Employee), AtlantaApril 21, 2014
Pros: ??
Cons: ??
The atmosphere seem laid back....the person i spoke with was nice...the 1st person anyway. ... the female was ok..... interview process is ok im not sure IF they send u an offer letter or what the next step may be if there's even a next step....ANYONE KNOW THE HIRING PROCESS? ??? Is it onsite, is it a letter, or email offer???? HELP!!!
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Fast paced and productive work environment
Sales and Mobile Admin/Sales Support Specialist II (Current Employee), Atlanta, GAApril 15, 2014
Pros: pto. corporate and sales events, building relationships
Cons: benefits and pay
In short, a typical day at work entails email and phone client resolution with product and services, reporting, technical and troubleshooting assistance with the end-user's mobile device, systems/UAT testing. I have learned that you have to own your own success. Management is very involved in the day-to-day and is one of us. My co-workers work together – more... as a team to meet the needs of our internal and external clients. The hardest part of the job is being faced with technical challenges that hinder productivity; however, the best part of the job is building great relationships across the line with various colleagues, contributing towards the success of the company , learning different things and adding value; also, working hard to play even harder! – less
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Company doesn't care about employee's and big on retaliation
Bank alliance account executive (Former Employee), PAMarch 25, 2014
Pros: you can ignore the manager's phone calls if you needed too
Cons: too many too list..just don"t waste your time with this company
From what I experienced the management was terrible. Never available and would always blame the sales team for their mistakes. Don't try going to upper management because they will only retaliate against you and you might as well just know that you're job is about to end.
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A company with the customers best interest as top priority.
Senior Business Analyst (Current Employee), Atlanta, GAFebruary 17, 2014
Pros: a company with the customers best interest as top priority.
Cons: lack of career growth
A company with the customers best interest as top priority.
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Great Sales Training Department
Senior Telesales Representative (Former Employee), Atlanta, GAFebruary 12, 2014
Pros: benefits
Cons: advancement
Great commission, learned a lot in regards to selling products over the phone.
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Very productive, clean work space,kind people.
Collection Specialist c/o Expris (Current Employee), Sandy Springs GAJanuary 22, 2014
Pros: the company always do nice things for the employees, free flu shots, lunch three times a year, get an hour lunch.
Cons: healthcare is too much.
busy work day, i have a great manager & co-workers.I learn everyday new things in excel.the hardest part of the job is to get the merchants to pay. the most enjoyable part of the job is working with no pressure no one hangin over my shoulder, i come in and do my work.
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Horrible company to work for but only because of Sales Manager and VP of sales due to their constant job threats to the sales team each and every day!
Regional Account Executive (Former Employee), Sand Springs, OKJanuary 22, 2014
Pros: ability to office out of my house, good training, good benefits package, advancement available.
Cons: horrible threatening management and vps, you're only a number to this company, no work life balance, it's all work or no job if you work here.
Do not work for this company, you will go home late and completely stressed out every single day, well actually nights because you'll be working very long days, nights and weekends to hit the high quotas and keep away from the job threats from management. I believe that the company as a whole is possibly a good company, but they definitely need to get – more... rid of some of their sales managers and VPs and replace them with solid, ethical, professional and polite people. A manager has to truly "care" about his sales people to have a solid team! – less
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Slave Trade - Operations Division is Incompetent/Chaotic
Blended Agent - Customer Care, HelpDesk Specialist (Current Employee), Atlanta, GADecember 29, 2013
Pros: a paycheck
Cons: hard to schedule pto, short breaks, low pay, slave trade environment
Very tense work environment. Adding more and more job functions with no extra $$$. Help Desk Agents are now required to also handle Customer Care calls as well as Cross Sales for the same rate of pay. You will be hired for tech support only later to find out that eventually you will also become a "blended agent" with added responsibilities. Management – more... does not care about employees. The turnover rate is extremely high. Training is a joke. Very unethical work practices. Near impossible to obtain bonus under current metrics and constant changes. If you have another job offer, take it...do not get trapped here...it's not worth the headache. Benefits are extremely high, nearly impossible to schedule PTO time in call center when needed due to constant high call volumes. Workforce Management is slow to respond to call center employees requests for exceptions or scheduling time which further lowers morale. I can go on and on and on....The company is owned by Bain Capital...enough said...do your research and google the reviews not only from employees but merchants as well... – less
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Great Company
Account Executive / Outside Sales (Current Employee), Atlanta, GADecember 21, 2013
Pros: dynamic/ flexible
Cons: pay method
Great Benefits
Good Training and Working Environment
8- 12 work days
Trained Mangers
Finding good leads
Dynamic
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Merchant Processing
Customer Support Specialist (Former Employee), Atlanta, GADecember 18, 2013
Pros: wonderful supervisor
Provide on-going support to our merchant base concerning the set-up, billing, settlement, and processing history of the account. Specialists are responsible for the customer's overall satisfaction by providing quality POS account management. Specialists will promptly answer telephone calls, e-mail, and Web inquiries as an agent in an ACD call center. – more... Assist merchants and other departments as needed with any merchant problem related to a merchant's account. Adhere to the Customer Principles, Customer Service Operating Guidelines and maintain the Customer Service Culture set forth by management. Take ownership of every call and see that each customer is satisfied with the result of the call. Continue to expand knowledge of the processing industry by attending classroom training and completing online courses. – less

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About WorldPay

WorldPay provides a globally connected, locally coordinated Card Payment Processing service for business both large and small. – Read more