WorldPay Employee Reviews

Found 55 reviews matching the search
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Cool Place
Customer Support Specialist (Former Employee) –  Atlanta, GAMay 25, 2017
Everything was really great except for micromanaging of time. The only thing that lacks is personal time and desk space. Vacation was great and given out all at one time.
Pros
good pay, great location
Cons
short breaks, must work OT to cash out
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Great Place
Account Manager (Former Employee) –  Atlanta, GAMay 3, 2017
Great Place to work, Great experience, Nice people, Great management, Great CEO, overall nice working environment, I learned a lot about the processing industry.
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Intriguing Opportunity
Risk / Credit / Underwriting Management (Former Employee) –  Atlanta, GAApril 20, 2017
Working at WorldPay, for me, was a rewarding experience which provided the opportunity to become knowledgeable in various aspects of the acquiring industry.
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A company with prospects, struggling with acquisitions
Data Architect (Former Employee) –  Austin, TXApril 17, 2017
I can really only speak to Worldpay from the perspective of a SecureNet employee (bought by Worldpay in 2015). The acquisition was somewhat rough, bouncing from hiring to firing and back again, and often treated as an afterthought by the main org in Atlanta.

These days, they seem to have things stabilized, and the Austin office is full up.

Culture-wise, things have gotten rather corporate since the acquisition; there are a couple pool tables in the back but you don't see nerf fights anymore. A lot of developers have been working very hard for a very long time, so hopefully this will pay off in the marketplace soon.
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Caution
Anonymous (Former Employee) –  Atlanta, GAMarch 29, 2017
Company going through major growing pains with a lot of change. 3 CEO's within 3 years. Lots of work with minimal staff and people are getting laid off. Overall benefits are good but pay for IT jobs are a little low.
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The folks in upper management are temporary and have a big us vs them complex.
IT Change Manager and Changepoint Administrator (Current Employee) –  Atlanta, GAMarch 15, 2017
The folks in upper management are temporary and have a big us vs them complex. They have no intention or care to pay anyone what they are worth. They do not promote properly from within and do not care about the employees. They only care about their bonus. In addition, they want people to be available and working 60 plus hours a week. They are short on staff, but because the job still gets done by the dedicated folks, they do not care to hire anymore people. They only pay or hire folks that a friends of management.
Pros
none
Cons
Healthcare, pay, management are terrible
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Pretty Good
Help Desk Analyst (Contractor) (Former Employee) –  Atlanta, GAFebruary 26, 2017
It was a nice work environment, management was nice and they had events regularly to make you feel appreciated. The pay was pretty good for the department I work in and there were also bonuses.
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Constant Reorganization
Human Resources Specialist (Current Employee) –  Atlanta, GAJanuary 19, 2017
When I started Worldpay a couple years ago, it was a decent place to work with excellent work/life balance. Over the course of the 2 years, we have had 3 CEO's, several leadership changes, reorganizations and layoffs. Very unstable environment to work in.
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Established business making big changes
Channel Partner Manager - Strategic Partnerships (Current Employee) –  Austin, TXJanuary 17, 2017
Overall, Worldpay is a good company to work for that has been going through massive changes in the last few years. Updating and upgrading our technology platform and product line has been the main prerogative as of late. These changes coupled with a change in leadership in the US segment has this company on the up and up.
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Interesting but outdated
Senior Business Development Manager (Current Employee) –  Atlanta, GAAugust 31, 2016
Company is great, management could use some work. Typical culture is okay. Allow you freedom and flexibility. However, company is not great with changes for the industry.
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Outside Sales
Account Executive (Current Employee) –  Mandeville, LAJanuary 26, 2016
Visiting businesses and talking to store managers or owners about credit card processing.Telling them about Worldpay's Extra Credit program that helps fund merchants non profit or charitable organization of their choice.
Pros
Bni, free lunches
Cons
Cold Calling
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WorldPay was an insteresting company to work for.
Partner Support Analyst /Change of Ownership (Former Employee) –  Sandy Springs, GANovember 21, 2015
WorldPay was an interseted company to work for because over half of the calls were from angry customers, so it definitely would sometimes get into your spirit and weigh you down emotionally.
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Working remotely, supportive team and manager, travel
ACCOUNT EXECUTIVE (Former Employee) –  Md. VaOctober 30, 2015
Busy, challenging and productive
Credit card processing and canvassing unknown territories
Great management
Supportive
The commute to Baltimore 5 times a week
The compensation and the lifelong friends I made
Pros
Compensation, expense account, car allowance, supportive workmates
Cons
The commutes
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Professional and productive workplace
Field Trainer, Small Business Unit (Former Employee) –  Atlanta, GAJuly 17, 2015
I was treated well and given several opportunities for advancement. Management is fair and forthcoming with information on the goals and aspirations of the company.
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The culture of the company has changed drastically in recent years which is possibly due to rapid growth.
Manager (Former Employee) –  Atlanta, GAJune 26, 2015
I learned time management, the importance of customer satisfaction and client relationship management. A typical day at work was spent multi tasking and completing work with work arounds due to system limitations and a shortage of bandwidth. Management and co-workers were always available to assist and we worked in a true team environment. The hardest part of the job was making the impossible possible but learning along the way with work arounds was an enjoyable part.
Pros
offsite team outings/builders
Cons
far from home
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Overall rating is good - see below
Vice President of VAR Programs (Former Employee) –  Atlanta, GAJune 16, 2015
Identifying and targeting ISV's and Referral Partnerships

Independent driver for Mid Market National teams to drive for new merchant acquisitions.

Manage and guide strategic relationships, tracking performance results.

Worked closely with Mid Market National teams - sales training, harvesting and hunting partner and merchant opportunities
Pros
Worked aggressively to price partners and merchants
Cons
Sales Executive staffing -
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Passionate Employers
Account Executive- Outside B2B (Current Employee) –  Nashville, TNJune 4, 2015
The management here cares about the success of the company as much as your individual success. They will do whatever it takes to help you succeed.
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Fun Place to work
Sales Engineer (Former Employee) –  Atlanta, GAMay 5, 2015
I really enjoyed working with Worldpay, it was sad to go after 10 years. The hardest part of the job was the micro managing. The Most enjoyable part of the job was knowing that I really was helping the Account Executives in the field, they made you feel like you were apart of their family. My Co-Workers were the Best!
Pros
Pto
Cons
No acceptance in any form of being late, No matter what
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Job Position not that Interesting
Implementation Manager - e-Commerce Payments (Former Employee) –  San Francisco, CAMarch 25, 2015
The Treasury Management Associate is not very interesting. You basically complete new product order electronically, which go to a different department for keying. Expect a lot of redundancy.
Pros
Stable company to work for
Cons
No way to advancement Opertunities
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Blended technical support
BLENDED TECHNICAL SUPPORT (Former Employee) –  Roswell, GAMarch 21, 2015
Received inbound calls from merchants and account executives in a 24hour fast pace call center. Responsible for trouble-shooting, building, configuring and programming credit card terminals for merchant’s specific needs. Deployed replacement equipment and supplies when needed. Provide sound judgment when issuing debits, credits and negotiating processing rates and fees. Assist with researching and resolving merchant’s billing statements, bank funding, deposits, ACH rejects, batch settlements, chargebacks, and PCI Compliances. Trained new personnel on successful phone soft skills, and call center adherence standards.
Pros
Loved my customers and my Operation Manager and Director
Cons
Not enough communication between departments.
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Overall rating

3.2
Based on 110 reviews
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1 star

Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.4
Job Security/Advancement
2.7
Management
2.7
Culture
3.0

CEO Approval

75%
28 ratings
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