InHouse CRA/ Clinical Research Associate (Former Employee) – Morrisville, NC – May 30, 2017
I was brought into a new training program that sounded very promising but in the end didn't deliver. The company had a great culture during the time I worked there until the last months before my departure. Management stated they wanted to hear our ideas but didn't take any advice and still stuck to their agenda. The majority of my coworkers were all solid individuals with great work ethics but in the end our efforts came up short when it was time to be awarded bonuses.
flexible, our medical benefits stayed the same rate for 2 years and good coworkers
Pet Healthcare (this should have never became an option), new management came in and cleaned house and still placed the company in an unfavorable position, promoting individuals who lacked the experience to move up
Pharmacist (Former Employee) – San Antonio, Tx – April 18, 2017
Horrible place to work, just look to the job turnover for evidence. Absolutely no work-life balance. WCT investigators and project managers will NOT respect your time, professional opinion, your license, or concerns (the company also has issues with respecting DEA and FDA in regards to pharmacy). All this company cares about is making money.
Failing Mediocre CRO - What You Really Should Know
Former Employee (Former Employee) – Morrisville, NC – July 7, 2016
While the recruiting team and management will sell you "pipe dreams" to make it seem like you'll have a promising career in a fun and inviting environment, it is a ploy. Management is grasping at straws to grow the company while losing clients and employees, left and right because it doesn't invest in or show they value their employees.
While a couple of departments are actually run by decent managers, it's upper management that continues to push employees for more hours but with little recognition or appreciation outside of an occasional free lunch. If you're a part of support departments like IT or admin services, you are dispensible and under appreciated. Most of the PMs lack knowledge and the CTAs could do a better job running their own studies.
Though you may make genuine connections among line employees, Worldwide Clinical Trials is full of nepotism, politic playing and office romances. No company is perfect and you'll find much of these things in other organizations but do yourself a favor and work somewhere where everyone is valued, appreciated and shows integrity by keeping the promises they make upon recruitment. If you do decide to work there, utilize it as a stepping stone, mind your own business, don't tell anyone about yours, and be prepared to work your butt off.
Occasional free food
Lack of structure/organization, upper management that doesn't really care about employees, mediocre benefits
Customer Service Representative (Former Employee) – San Antonio, TX – July 14, 2015
I was provided with excellent training to be a customer service representative, I made outbound and inbound calls. scheduling appointments and confirming in patient and outpatient arrival. Loved the work environment and people!
This company tries to tell you that they care about you and your time needs but don't believe it. The promise you everything till they got you in the door soon after you begin to see your work-load quadruple, your expenses not being paid and the management attitude. The management which is composed of all female staff is a constant battle within its ranks. All managers think that you are there to please all of their requests and keep THEM happy. They do not care about the contracts they have, about the PIs nor about each other. Is a constant backstabbing culture that you should avoid at all costs.
Technical Writer and Document Coordinator (Former Employee) – Austin, TX – May 20, 2014
I enjoyed my year doing technical writing for WCT. Everyone in my department was very willing to help an employee in need, like completing a project during a time crunch, for instance. I also felt well compensated for the job requirements.
extraction lab (Former Employee) – Austin north side – March 10, 2014
This company has a very high turn over rate and low pay. When I worked their half of the lab (about 15 people) were coming, fired, or on their way out and the other 15 people were some institutionalized. Almost no growth opportunities, unless you consider hangout in the extraction lab for 5 years just to look at LC/MS machine and that is only if your one of the best. The LC/MS lab has it made with really no obligations, so the work between the labs is highly unbalanced. The documentation or LIMS system they have is absolutely horrible. Learning this LIMS is composed of 3-4 different programs, some that only work when buttons or clicked in a way that doesn't crash the system. Inventory and weighing, aliquoting process is an art of black magic at this company along with their automated aliquoating machines. Learning from their lead tech was almost impossible and management had no backbone or leadership capabilities. This would be a good company if you had a doctorate degree and worked in the method development side. The buck or blame at this company is almost always directed in some form or fashion onto the lab techs, even though most of their methods are some what bogus. I hope this helps future applicants to consider the lab tech occupations at this company before applying, because of the tension, low job stability and high turnover rate.
There are many challenges in working for a CRO. The fast pace and the constantly changing environment can be challenging but are also rewarding. I've been in the pharmaceutical industry for over 20 years and the people here have not only valued that experience, they have encouraged my professional and personal growth. I feel that management is available and open to ideas, suggestions, and reasonable complaints. I'm personally honored to work here and enjoy my job and the people that I work work with on a daily basis.
Senior Clinical Research Associate (Current Employee) – San Antonio, TX – February 28, 2014
When I started working at WCT Inc, I never thought I would experience so many challenges and that I would grow and learn as much as I have.
It's been 4 years now working as a SrCRA; with my previous ten years of monitoring experience, WCT allowed me to work in clinical research with the concentration of CN studies and Phase 1 studies. Because of that I've been exposed to some cutting edge research that will soon benefit people who are living with Alzeheimer, Bi polar, MODD, Schizophrenia and bvFTD.
During my time at WCT, our company has experience continual growth in different areas of research with the biggest in CNS and Cardiology. What makes this company a success it's all about striving for the quality of work and not just making the numbers.
I enjoy working at WCT because I'm apart of a team in which I'm respected by my fellow collegues as well as upper management. facing new challenges because of recent company growth, understanding how important my position to WCT, making good/sound decisions on a daily basis and sharing my ideas to a very approachable managerial team.
I am grateful to WCT as I have found in this company the opportunity to grow in my professional life.
A typical day at work is busy, however, this is a great environment to enhance your current Site Management skills and have an opportunity to utilize your interpersonal skills, (organizational, communication and people skills). CRAs are expected to work independently. Which makes this an ideal work environment for those who are self starts and who work well with minimal supervision. I have been with the company for 8 years and I absolutely love my WCT family! Clinical Operation managers are hands on and they are great to work with. CRA Managers encourage CRAs to develop and pursue their career goals.
Clinical Research Associate I (Current Employee) – North Carolina – February 27, 2014
I truly enjoy working at Worldwide Clinical Trials. I do not dread getting up and going to work and feel that this is due not only to my colleagues, but also the work environment. My work load is constant and fast paced which keeps me learning new things each and every day. The management is extremely approachable and willing to help whenever needed. They expect a lot out of their employees, but do not reign over them like dictators. Training is constantly given to those who are new hires as well as those who seek it. The company is widely diverse and does not seek to alienate anyone. I hope to remain with Worldwide for a very long time.
Great Training, Approachable Management, Fast Paced
Growing company with many opportunities for career advancement
Manager (Current Employee) – Austin, TX – February 27, 2014
The most evident aspect of the company is the rapid change associated with rapid growth. Although there are challenges, this is to be expected with a company rapidly moving to meet client demand.
I can only speak from my personal experience, but over the course of many years, I've been given many opportunities to prove myself and advance my own career. I've had the opportunity to work with all areas and leadership to see the company from varied perspectives.
If I were to use the star-system as a rating (1-bad, 2-needs improvement, 3-average, 4-good, 5-excellent), in terms of my position, work/life balance is 5 (I'm intrinsically motivated and understand that time and productivity must be balanced to benefit the company, in turn, benefiting the employee). Compensation is a 4 - truthfully speaking, everyone feels they should get paid more, so perfection is elusive. Job Security / Advancement is also a 4. No company seems invulnerable to the fluctuating market, but I feel I'm a strong contributor. Management is 4 - I'm given lots of autonomy, but could use a slightly more open line of communication. Additionally, all of my direct supervisors have allowed me to use them in a mentor-like capacity (helping me with advancement). Job culture sits at 3 due to the aforementioned breakneck pace of change and meeting client demand. I think the rating would be average with most similar companies.
My overall rating is at a 4 (if taking the other areas and averaging the total). If I were to give a tip to prospective applicants - be flexible and open to change - if something ismore... wrong, find a way to fix it.less
Strong work/life balance, opportunity for advancement, appropriate compensation/benefits
Hectic work environment (at times), average job culture, (some) communication static
Director Clinical Operations Site Management (Current Employee) – Morrisville, NC – February 27, 2014
We have a wonderful line management team at WCT. They are all experienced in every aspect of the monitoring process, so they understand your trials and tribulations. These managers understand what is reasonable and what is not reasonable.
The bottom line for sucess in monitoring (as in most jobs) is having the support you need. I believe that WCT provides this.
Great management team, nice compensation package, reasonable travel load