Santa helper (Former Employee), Tucson, AZ – May 8, 2014
Pros: the had a microwave and break time was good enough
Cons: the santa set was boiling hot
i liked the workers liked working with Santa the Santa set was outstanding and beautiful there was no hard part at less to me working with kids was the best part the day at work it gets busy a lot so Ur on Ur toes a ot as well but that doesn't bother me management was all right tho i felt they slacked a little bit
Assistant Manager (Former Employee), Wayne, NJ – March 4, 2014
Pros: free pictures, friendly environment, discounts at the food court!
. I worked for this company for four (4) season( 3 Easter 1 Christmas) A typical day at work here consisted of starting your early boring morning with energetic co-workers who are easy to get along with. It seems that no matter the personality or the person everyone seemed to have an upbeat attitude. I love working with children and this jobs was the – more... perfect job, I just wish it was more then seasonal. Management sometimes had problems as far as communication but they always made it up to the employers. I've always had friendly encounters with my co-workers, we would even all go on break together and eat as a family in the food court. They were all nice and energetic. The hardest part of the job would have to be dealing with rude customers, but even then there were always another co-worker willing to relieve you of your rude customer and take over. The most enjoyable part of the job would have to be having the ability to make children enjoy their surrounding environment. – less
It's a fun environment. Co-workers and management were very nice and we had a lot of fun on and off of the clock. We assisted santa claus with greeting his guests and taking pictures. Everything was enjoyable. The only hard thing was helping all of the guests, because at times, the line would be out of the door.
Cast Member (Former Employee), Modesto, CA – January 16, 2014
Pros: fun environment, meeting new people, easy, good for extra money
Cons: pay system is flawed
I have worked with this company for 3 seasons now and hope to work the next season. It's not a terrible job & it's fairly easy. It's like most retail jobs where the hardest part is sometimes dealing with the customers. A typical day would be greeting customers, taking photos, helping them select their photo, print, then check out. I feel bad that this – more... past Christmas season have left a lot of bad tastes in people's mouth. There was a lot of mess ups when it came to being paid. Their system is obviously flawed & I hope things are better the upcoming season. – less
Cast (Former Employee), Beavercreek, Ohio – December 13, 2013
Pros: smoke breaks, seeing/making kids smile
Cons: short lunch breaks, never sure of when youll get paid, poor management, temporary
I was hired and my managers at the time were pretty good, but the supervision from upper management over them could have been a lot better. They were able to leave the set any time for as long as they want to talk on the phone, and the majority of the time it was to talk to upper management! This companys payroll is rediculous. We did not get paid untill – more... a week after we were told our pay cards would come in and we ended up getting paychecks anyway. Not everyone got paid that day, the santa in the evening and another employee got paid about a week after everyone else. Our second paycheck had actually came early but still no sign of the pay cards. Our managers could not staff the set according to what we needed because the upper management pushed hard for minimum labor costs and would not let any more than 3 people scheduled at a time monday through thursday and thats including the manager. One manager got fired because one of the santas threated to quit if they didnt fire her, the manager had various problems with this santa breaking role and many customers would compain about the pictures because he would not smile. The manager talked to him many times about this and he would get angry and basically not listen. He would also offten times pull me aside to tell me how to do my job which interfered with what my managers would try to teach me. He had actually suggested when people are rude to give them a minimal about of kindness. I would recommend to stay away from this company if possible, they are shady, the upper management lie to set managers and employees to avoid conflict so they dont have to deal with the problems and even though the job its self is rewarding seeing kids smile and making them happy, but the cost is much higher than the reward in this case. – less
asst. manager (Former Employee), hanover pa – November 8, 2013
They tried to rip me and my friend off out of a bunch of money. They are not friendly and they were very unhelpful with the whole process. Terrible company, I would never want anyone I know to work there and get ripped off like we did.
HR Assistant (Former Employee), Hockley,TX – August 7, 2013
Cons: hostile work environment!
From working at the corporate office in Hockley,TX-
All I got from working here was of course experience and made a handful of friends but other than that this is not the friendly cheerful place they claim to be.
This company claims to be family oriented and the work environment is peaceful and pleasant. FULL of bologna! Everyone is out for theirselves – more... and could care less who they knock down to rise to the top! Management pretends they don't know the gossiping and backstabbing that goes on. Funny thing is is that management doesn't even know (they choose to cover their ears) half of the BS happening right under their nose! Your told you are appreciated only when they need something from you. The accounting manager is lucifer's sister. She pretends to know everything and friends everyone then goes and tries to run other employees off to quit just so she can hire her friends. She is out for everyone and we have been telling management for a very long time with no action from their part. When you go to talk about the problems they call it a pitty party. Management has their favorites, whom can come and go as they want, and pretty much get away with murder. This is a hostile working environment. You do so much for a company and it goes in appreciated. There is no communication what so ever in this office. They fire people with out telling any of the employees, the pay sucks and only those chosen favorites get the raises. They have no problem paying good money to those that just came and go as they want but those that actually come in on time and go above and beyond get paid next to nothing. Oh and just when it can't get worse, lets say u wanna better yourself and you find a better Job opportunity, thinking of giving them the courtesy of putting in your 2wks?!....don't they will just tell you to pack up your stuff and go on, not caring how it makes you feel, they have no problem throwing you to the curb possibly knowing that you actually needed that last pay check to be a full one. They just don't care. They have the highest turn over rate at the corp office especially in the Accouting dept, thanks to none other than their oh so so perect Acct manager! if your considering working at the corp office be sure to keep your self esteem at the door along with any kindness of heart they will crush you of not at first but they will! – less
Customer Service - Easter Bunny (Former Employee), Altoona, PA – July 22, 2013
Pros: free prints, free frames
Cons: short to no breaks.
I would come into work early to get some replenishment to bring to the set. I learned how to take photos, use the technology that they had for the set. I also did customer service and cashier. My manager was actually a former sales lead from another job. She was always very supportive with everything in my life. My co-workers did slack off a bit, which – more... made me have to pick up their shifts and work, which gave me more hours and more responsibility. The hardest part of the job was probably the stress of trying to get the kids to sit on the bunny to get a descent picture. The parent's would always want happy smiling pictures, but they would force the kids on the bunnies lap, it broke my heart to see them cry and to see how scared they were. The most enjoyable part of my job was being the bunny and really interacting with the kids, not just sitting still for the picture. – less