Good if you're with the parent company, Not good if you're a contractor
Field Service Technician-Independent Contractor (Current Employee) – Van Buren, AR – July 30, 2015
WWTS hourly employees get benefits,perks,transportation,and good training. If you're hired as an independent contractor through some of the smaller contracting companies, you are in for a different world entirely. The training is extremely scattered and much less than sufficient. There are no benefits. The work is extremely unreliable and as you work per contract can go through droughts. There is nearly no direction or protocol for closing and nothing is uniform. You will be making judgement calls with no direction on a daily basis. This is fine when you work as a field technician, that's to be expected. The problem is when you have to guess how much you'll make, how to close a job on the extremely scattered portal you must use, how each individual company handles returns. The work is really fun, the company is an absolute logistical nightmare. THIS ONLY APPLIES TO INDEPENDENT CONTRACTORS! If you are hired DIRECTLY as a worldwide tech services field technician the job is very fun and well structured if you are technically inclined. Wish I had known before I wasted my time..
Work/Life Balance. Fun work
No benefits, Unreliable hours and pay, Horrible organization for training and job closing, Absolutely clueless management.