Pros: nice breakroom, nice free coffee pods, frequent free food
Cons: out of touch management, no bonus in past 2 years, small raises
Opportunities for advancement used to by abysmal and no they are nearly non existent. The company used to promote from within, but ever since a certain person was hired on as VP, many people are being hired to feel spots that should have been given to existing employees, but are instead handed to people who are friends with this new VP. You spend a lot of your time getting yelled at by customers due to outages and other issues. The company prided itself in being nothing like Comcast, but is slowly migrating to Comcast behavior such as raising fees for customers that are in rate guarantees. Many of my coworkers are looking for employment elsewhere. Things have gotten so bad that our CEO is taking a voluntary step down so that she was CEO while "the grass was green" and they are also now hiring a recruiter. Many of the "vets" have recently left due to the stress. The most enjoyable part of the job is the day goes by quickly. If you want a career where your hard work is rewarded with pay raises and promotions-stay away. If you want a career where your raises get screwed because of bad acquistions and you don't mind management that is blind to bad morale-apply right away!