A typical day as a PRA would be starting with adjustments, maybe credits, sending letters....day to day activities will vary.
I learned many types of claim forms and many types of processes.
Management has it's ups and downs.
Co-workers seemed quite satisfied with their jobs
Sitting long hours sometimes had to be hardest part of job.
Most enjoyable part of job was the variety of jobs you can do throughout your work day.
decent raises, easy documentation to search for info, incentives
Like any job can have some unpleasant things happen.