Lively and fun place to work.
Night Auditor/Manager/Front Desk (Former Employee) – San Diego, CA – April 30, 2012
Typical day at work: Greeted and checked guest in and out of the hotel, answered phones and transferred incoming and room to room calls, managed hotel and night staff, audited transactions for the day, balanced credit cards and reset system for the next day made sure all accounts were paid and settled for events and upcoming events. That is were I learned excellent customer service. Management there was very good always helpful making sure I had everything I needed to move up there as I did. My co-workers as a line employee and a manager were great we always had a lot of fun. The hardest part of my job there was having to deal with the customers when we didn’t have a room for them, they were pretty angry to say the least, but I managed to always work it out. The most enjoyable part of my job there was again the customers; it was a corporate hotel so we become very familiar with our customers.
i was able to meet people from all walks of life.
not having rooms for people