Client Success Account Representative - RCM Healthcare
XIFIN, Inc. - San Diego, CA

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XIFIN delivers cloud-based revenue cycle management solutions that enable diagnostic service providers to improve cash collections and gain efficiencies that substantially improve the bottom line.

With seven of the ten largest diagnostic laboratories in the U.S. as customers, and sustained revenue growth over the last seven years, XIFIN is recognized as the premier solution. XIFIN leverages its expertise and collective intelligence to deliver automation, visibility, and control through a partnership formula that ensures aligned goals, long-term focus on success, and constant attention to ongoing improvement.

We are seeking a highly professional Client Success Account Representative with a solid understanding of the medical billing and reimbursements process and innovative software medical billing/reimbursements systems.

Your knowledge of medical reimbursement as it relates to the healthcare world (including compliance, OIG regulations and insurance industry practices) will build great relationships with XIFIN clients. To be successful in this role, you must have analytical and problem solving skills, multi-tasking ability and the talent to problem solve effectively and promptly. In addition, you must be self motivated, a self-starter, and posses that "can do" attitude.

NOTE: You must absolutely have diagnostic laboratory or extensive related healthcare industry experience!

Job Duties:
Coordinate financial reports that highlight key metrics for client profitability
Analyze and review customer financial packages and AR metrics
Develop comparative metrics that are meaningful and helpful to clients
Use independent judgment to escalate customer issues within XIFIN to appropriate parties
Provide customer with system & workflow expertise for desk level procedures
Provide post-installations transitions support
Assess and assist in defining customer training needs and delivery options

Requirements:
Knowledge of medical reimbursement as it relates to the healthcare world including compliance, OIG regulations and insurance industry practices.
Hands-on experience with medical billing software and systems, and workflow management.
3+ years work experience in medical reimbursement
3+ years experience in a similar role, with a strong preference for healthcare industry experience
2+ years experience in a fast paced and high growth environment and culture
BA/BS degree

We offer an excellent work environment with opportunities for personal and professional growth. For immediate consideration please submit your cover letter and resume - be sure to include your mid and long range career goals!

XIFIN is a EOE employer and drug free workplace.


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About this company
Company Description: XIFIN, Inc. is an innovative software and services company dedicated to a vision of optimizing the economics of...