Xanterra Parks & Resorts Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
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Compensation/Benefits
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Great place to live and work.
Banquet Manager/Assistant Restaurant Manager (Former Employee), Grand Canyon, AZJuly 22, 2015
Pros: Lifetime experiences
Several promotions, and raises.
Extensive Management training and Certifications.
Great Management team.
Awesome place to live, in a National Park at one of the
great wonders of the world.
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Productive in Customer Service
Supervisor (Former Employee), Greenwood Village COJuly 15, 2015
Pros: getting the ability to tour the National Parks
Cons: short lunches
Make sure there are enough employee's to handle the call volume, listen to monitors and give feedback on the phone call, and assist the CS Rep in how to improve on their call, assist with coming up with proper standards and policies. Research online to hire the qualified person, do all of the hiring. Co-workers are good people always willing to help a person out. Most enjoyable thing is making people's vacation plans and making it a worthwhile trip.
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Discounts on lodging
Regional Controller/Accounting Executive (Former Employee), Cartersville, GAJuly 15, 2015
Pros: Great place to work if you like to be in nature
Cons: Compenstion
Xanterra is a great company for anyone that likes being in a natural environment. All of Xanteera's location are in National or State Parks. On breaks or after work, it was a great place to unwind.
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Nice place to have a working vacation
Master Reservations Agent (Former Employee), Yellowstone National Park, WYMay 2, 2015
Pros: Great location, 4 day work week, diverse work force.
Cons: Low wages, remote location (could also be a pro factor, but listed here due to medical emergencies).
My wife and I worked in the reservations department. The informal pace and friendly athmosphere and flexible work schedule made us feel welcomed from day one. Employees and management are housed in common dorms, creating a close knit work unit.
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Hiking and nature abundant
Engineering Training Specialist (Current Employee), Grand Canyon, AZApril 17, 2015
Pros: Free meals
Cons: Short handed
Turn on information board, greet employees as they punch in.
Schedule training for the month, and orientation for new employees.
All safety training OSHA compliant. Good group of people. Scheduling training around personnel and projects is the hardest part. The look that says I get it.
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A nighmare for anyone that has some degree of profesionalism and work pride
Sous Chef (Former Employee), Old FaithfulApril 7, 2015
Pros: the day of departure
Cons: drunks, pot heads, hobos working for 3 square emals and a bed to sleep in.
If you like to work for low pay togetehr with unskileld college kids, pot smokers, hobos and transists then this might be a great place for you. A 40% turnover of workers who dont fullfill their contarct says it all, no? Terminations, firings, filled park jails. Kitchen that serve 500 dinners a night and in thee same time, the vast majority has never cooked a meal in their life, and has no passion for the same, a nightmare for anyone who has some pride, work etic or dedication. The eyar around management sits in their offices and listen to slander all day long and never put their foot in the operation. truly an amazing work place.
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Yellowstone National Park
Line Cook (Former Employee), Yellowstone National Park, WYMarch 30, 2015
Pros: Stay in dorms close by, in the middle of a National Park which you can get into for free for being employee
A typical day at work is preparing all your food for the service and then getting things ready for the next one and the next day. Then when time for service comes around being ready for a slam of orders and being able to put out a ticket in under 15 mins. I learned how communication in the kitchen between cooks and the ticket caller are important. Management will answer any questions you have and are friendly. Co-workers are usually friendly and are there for the same reason as you. The hardest part is getting up at 4 in the morning to go to a 5 am shift. The most enjoyable part was getting to joke around with the servers and other cooks during service and after work.
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Awesome place to work before it was sold
Accounts payable (Former Employee), Flagstaff, AZMarch 18, 2015
Pros: great owners and bosses
Cons: the company was sold
Accounts Payable 10/2000 – 11/2007
Perform accounting and clerical tasks related to the efficient maintenance and processing of accounts payable transactions, review invoices and check requests, sort and match invoices and check requests
set invoices up for payments, process check requests, prepare and process accounts payable checks,
wire transfers and ACH payments, reconciliation of payments, prepare analysis of accounts
monitor accounts to ensure payments are up to date, resolve invoice discrepancies, vendor file maintenance, correspond with vendors and respond to inquiries, produce monthly reports, assist in month end closing
Reservation Sales Coordinator 05/2000 – 10/2000
Handle all incoming reservation calls with efficiency and professionalism, be able to make reservations, cancellations and answer questions on rates, hotel facilities, services and special promotions.

The org. owners were the best, everything changed after the company was sold.
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great place to work
LEAD FIT SALES AGENT (Current Employee), Flagstaff, AZFebruary 12, 2015
My job is fun and can be hectic at times. It can be stressful but the stress is minimal once you learn how to manage your work.
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Job different than stated
Front Server (Former Employee), Yellowstone National ParkFebruary 3, 2015
Was hired to work in the Lake Yellowstone Hotel Restaurant, restaurant was presented as fine dining but was really only upscale casual
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Challenging and remote
Human Resources Data Entry Clerk (Current Employee), Grand Canyon, AZJanuary 18, 2015
Difficult to work and live with the same people. Coworkers were fine, but management was not trained to understand and empathize with employees.
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xanterrable
COOK 3 / KITCHEN CREW (Current Employee), Yellowstone, WYJanuary 16, 2015
Terrible company to work for. Fun to work at national parks but company is xanterrable!
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crater lake is a beautiful place to work live and play its one of the seven wonders of the world would recomend it to anyone
General Maintenance/ Engineering Tech II (Current Employee), Crater Lake National Park, ORJanuary 4, 2015
Pros: the place outweighs the people in likeness
Cons: would not recomend for winter stays
working at a national park for the concessionaires is very good . management is average , job security is good . bennefits such as medical, vision, and dentil are above average. vacation , sick time is average and rate of pay is below average for the same position any where else in the united states is my personal opinion . hours may vary. and excess work hours are needed due to low manpower.
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terrible
hvac (Former Employee), williamsburgDecember 9, 2014
Cons: to many to list
low pay tons of stress toss you under the bus mentality.No advancement possibility unless your in the click.
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Do not go to work here
member of Director team (Former Employee), Greenwood Village, COOctober 8, 2014
Terrible place to work. High stress. 16-hour work days. Extreme pay does not make up for the negatives. Poor employees that suck up are rewarded, good people who do their jobs are not. Stay away, stay far away.
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Easy and working with exchange students from all around.
Line Server (Former Employee), Grand Canyon, AZJuly 15, 2014
Pros: free drinks, flexible schedule and many appreciation awards
Cons: pay for meals, uniforms and hours of operation
Well there were specific times where we got our business and then trying to figure out what to clean while it wasn't. I learned my first customer service job and food handling. I had met many co-workers from around the world and hearing stories from how things are over there. The hardest thing was trying to keep up with business especially when customers were coming left to right. I enjoyed the many times talking to customers and co-workers from around the world and getting a chance to learn many different cultures.
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Interacting with guests
Room Attendant (Former Employee), WYMay 6, 2014
It was interesting meeting new people from around the world.
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Not for everyone
Pubtender (Former Employee), WYApril 22, 2014
This job is unique your in the middle of the woods. Lots of little thing that you are use to are not around like tv other towns. But lots of work and the small community is like a family. If you like the out doors this is for you
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Great place to work!
Food Server (Former Employee), Bryce, UTMarch 31, 2014
Great place to work...............................................................
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One of the worst hospitality employers in the USA.
sous chef, line cook, prep (Former Employee), Yellowstone National Park, WYMarch 27, 2014
Pros: the national parks are amazing, meeting people from everywhere on earth is life-changing, knowing when it'll all end provides a light at the end of the tunnel on bad days/weeks.
Cons: upper management 'leaves you to the dogs', the meal plan is unhealthy and boring, the living quarters are primitive, overcrowded, noisy, and or unbearable for most
Horrible pay, horrible housing, horrible meal plan. Great people, amazing scenery, great networking opportunities.