Engineer I (Current Employee) – Minneapolis, MN – August 14, 2017
Xcel is a good company that is creates its power in various forms. So depending in which sector you work in there are a different set of rules for different groups. Overall it promotes safety and cares about the employee.
Data Analyst - Operations (Former Employee) – Denver, CO – May 22, 2017
After having been told that the budget was approved for an additional 15 months plus and not even half way down with the assigned project, a new management team came in and topsy turvied everything. They closed down the project and laid off multiple people with no warning....
Manager (Current Employee) – Denver, CO – May 12, 2017
Really tough place to work. Some groups are ok but overall the company is very toxic. Very little collaboration. Constant reorganization efforts. Benefits are being cut. Bonus targets are being cut. Utility industry is in trouble and has limited options for growth so cutting employees and employee expenses are only areas company can manage. While there is little loyalty in corporate America, there is ZERO loyalty to employees at Xcel.
It's a very "conservative" environment and socializing is not allowed. Management is very hands-off and employees do not receive any formal training. Employees must find their own projects as they do not receive any guidance from supervisors or management. People complain about the smallest things and you have to be prepared for a very harsh and strict environment. Many people are unhappy and openly express that. Many have either left the company or are currently looking for a new job. With all the changes, Xcel makes the transition harder than it needs to be and nobody has a clue what is going on. Management doesn't even know what is going on.
Communications Manager (Current Employee) – Denver, CO – May 1, 2017
There are numerous in upper management who are lifelong Xcel Energy employees. They are not very open to new ideas. I think they are working on that but it's not exactly a progressive industry in general and Xcel Energy is on par with that.
Customer Service (Former Employee) – Roseville, MN – April 19, 2017
Working w/a great team of workers, and calling a variety of clients to get them to pay their bill. Being able to use different systems to be able to locate them, and being able to communicate w/the most difficult clients, and helping them understand as to why they had this bill.
Call Center Associate (Current Employee) – Saint Paul, MN – April 18, 2017
It is a lot of work and stress serving customers all day long but being on a team with others and having individual goals along with team goals make it feel like you have help and people to understand what is going on.
Great pay and learning experience, horrible culture
System Chemist (Former Employee) – Minneapolis, MN – April 5, 2017
There's a lot of learn and great opportunities working in the lab and plant environment, but be warned its a pretty depressing culture/environment to work in, most people were not very enthusiastic about their job and it showed every day, and the management needs a serious wakeup call. There was little to no direction given and nobody wanted to take responsibility for my development, this absolutely must change if the younger generation is going to assimilate and take over otherwise they will be in a huge world of trouble.
there are some good people mixed in and a lot of good learning
Originally started as a contractor in a special project; was also going to school at the same time. Eventually obtain a position as an intern in the Capital Asset department. Learned a ton about the energy industry - rate, depreciation, budget, and month-end close while at Excel Energy. Unfortunately because of benefit changes was not able to be hired on as a permanent employee. However, truly enjoyed my entire time at Excel Energy.
constantly busy and progressive with work processes
Engineering Intern (Former Employee) – Henderson, CO – March 28, 2017
Worked directly with engineers on power plant testing. Was able to move up from technician to engineer status over the 4.5 years I was there. Not able to stay with company due to group going away. Management not good at dealing with personnel issues.
Distribution Dispatcher A (Former Employee) – Lubbock, TX – March 11, 2017
Exceptional management, union (bargaining) benefits. 401k, pension, great medical, vision, dental, life, & AD&D insurance. Frequent breaks & understanding of personal life needs. OT starts after 8 hrs in work day. Great pay (Journeyman wage $40+/hr.)