Pros: company credit cards, hand tool replacement and issuance, mild winters
Cons: corruption, good ole boy cronyism, inadequate safety program and training, poor system reliability, inadequate trouble shooting equipment etc....
Southwestern Public Service is very distinct from the two other utilities that make up Xcel (NSP and PSCO). It is at least twenty years behind most other large IOU's in wages, benefits, work methods, and system design. The difference in the Journeyman Lineman wage between PSCO in Colorado and SPS in New Mexico is over six dollars an hour. The medical – more... insurance for SPS is actually more of a catastrophe insurance with an extremely high deductible. Vacation accumulation is extremely slow. It takes years to get a decent amount of time off at SPS.
The safety program is ran by the employees but in the in the last year Pole Top Rescue, First Aid, and Fire Extinguishers were the only training classes until a Lineman was electrocuted. After the accident SPS started having actual training. There were no AED's and no Life Flight available when the electrical contact was made. ( we had asked about both before the incident and were told "we're working on it"). Grounds and Hotsticks were not tested until the newer employees bought it up several times.
Management is pleasant enough but very untrustworthy. Do not believe their family atmosphere rhetoric! If you are a Serviceman for this outfit you will not see your family because you will be out working on their ill designed and poorly maintained distribution system.
We had an armed guard at our Service Center and had to have police escorts for collections at times.
The only way you will enjoy SPS is if you have been in a third world country doing line work or come from an extremely small or backwards Coop or Municipal. If you care about providing customers with reliable service.....DO NOT WORK AT SPS!
There is rarely enough help and there is an oil boom going on in SE New Mexico so the cost of living is skyrocketing.
Lineman.....STEER CLEAR of this division of Xcel! – less