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XcelHR
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5 reviews

XcelHR Employer Reviews

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Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor business practices make this a poor place to work
Confidential (Current Employee), Rockville, MDJanuary 4, 2014
Pros: there is always something new to learn with any job
Cons: poor management, lack of competent leadership, limited resources, poor pay
The typical day at XcelHR consists of "fixing" mistakes that happen daily. Teams are overworked, under appreciated and lack the education, expertise and tools to do their job effectively. The company lacks strong leadership and leads with a "do as I say, no questions asked" approach. Management has created a culture of mistrust between departments, – more... teams feel spied on and afraid to voice concerns. There are many great employees at this company who care about their clients, it is too bad that the company does not care enough about the employees to provide the appropriate resources and support for them to succeed.

The hardest part of this job: keeping a positive attitude.

The most enjoyable part of this job: nothing, the joy was sucked out long ago. – less
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High turnover to be expected!
Client Services (Former Employee), Rockville, MDDecember 16, 2013
Pros: diverse group of co-workers, free parking
Cons: low pay, bad management, poor customer service
For an HR company, they have a lot of work to do. Issues consist of poor benefits, low compensation, poor management, lack of corporate structure, low moral, and substandard product offerings. They drop the ball continually but no one is held accountable for their mistakes. There is a ton of nepotism and if you question their business practices you – more... are considered to be against the company. They have very little HR practices in place and tend to manage strictly by the bottom line. – less
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Not a great stable substanial company to work for!
employee (Former Employee), Rockville, MDDecember 6, 2013
Pros: many wonderful employees to work with, good work life balance. great dedicated sales and hr team.
Cons: extremely poor leadership from the vp of operations down to line management who are inexperienced
Advice to Senior Management – Creativity and innovation are practically discouraged. Keep up with the industry norms to stay relevant and to maintain reputability. Teams are overworked and under appreciated with management, its a sink or swim type of environment. Turnover is extremely high and employees are not valued. No training, no raises, no recognition, – more... no performance review or performance management process/policy are in place. Hire experienced executive and line managers to lead the company. Invest in your people, require education and certifications for your payroll, benefits, accounting and HR departments so you can compete competitively in this industry. Value your staff, encourage innovation and creativity and listen to those with experience and expertise in their field.

I would not recommend this company to a friend – I'm not optimistic about the outlook for this company if changes within management do not happen. – less
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Excellent Small Company that treats its Employees and Clients well
Marketing/ Client Relations Intern (Former Employee), Hudson, MAOctober 31, 2013
Pros: opportunity, room for growth, personal attention, excellent ceo
Cons: inadequate support for w@h
Having several, rather small locations spanning the nation XcelHr offers personal attention to its clients and opportunity to its employees.

Whether you're a permanent employee or summer intern, respect and consideration are shown on all fronts.

Personal office space is given for each employee and there is enough variation in daily tasks to keep your – more... office job interesting. – less