XEROX Company Employer Reviews

I enjoy working at Xerox. I love being able to assist retiree and survivors through this milestone in their life.

The Company Overall Is An Great Company But The Call Center Is Need Of Mandatory Improvement.

B2B Relationship building executive. Working with client executive teams made up of CEO, CFO, COO, CIO, etc to review financial metrics and efficiencies relating to their technology infrastructure.

I work from 10am to 630 pm,Monday-Saturday.I have learned to fill prescriptions,track orders,solve problems,order consent forms,and warm transfer incoming calls.The management is very understanding,and outgoing.I enjoy my co-workers but,like to stay to myself,most of the time.The hardest part of my job is,dealing with older members who can't hear you,so – more... you have to speak very loud sometimes.I enjoy everything about my job however,I'm looking for a better opportunity. – less

You start on the phones the minute you walk in and your on the phone the entire day other then break times, we went through supervisors like crazy new ones every month or so, and the people you are working with depended on where you sat that day. Some people where great some people just did not care. The hardest part of the job was dealing with the – more... customers you could not please not matter what you did. The most enjoyable part of the day was when you made a customer happy and pleased with services. – less

Monitor incoming call in call center. Great company to work for jus campaign can end at any giving moment.

Productive work place, however no room for advancements, company pay was not the best for a multi-million company

a typical day at work at this location was a call center environment. Calls were back to back with very outraged customers calling about fraudulent activities with their accounts. We had to settle the customer down file disputes for transactions. This was a very fast pace environment and CSR were graded on an ABC payment type program.

I work 100% at home, so communications is vital with my clients. Xerox allows you to schedule your work day around the needs of your clients. My manager and team is great to work with and knows the client very well.

I love everyone that works here, everyone is so friendly. The management is awsome, they take their time and listen to what you have to say and help you out with anything that you don't understand. We work up to 8 or more depending on the work load that we have. I have learned alot since I have been here, my typing skills have gotten alot better and – more... more accurate too. – less

Its fun and easy to work
I learn a lot about the way the company works
My manager is very helpful in training me to the best employee
The hard part is the commute from one account to the other.
The place and the people you work with.

No such thing as a typical day at work at this company. Constant changes to keep you on your toes. Great, hard-working co-workers.

I have learned how to manage my own retirement options better.

i always arrive at least 30 min prior to my start time, just to get enought to to orginize myself before start time. I am a strong believer of you must be ready and working at your start time not getting ready.my typical day is assisting people with any hr benefit issues

This company will make you do a lot for the amount of money you earn. You will learn a lot while your employed but who knows how long that may be.

Learned about US work culture and Guv benefits
Moved in various levels
State and Federal exp

Going to work was wondering if you would have a job that day. Supervisors are scared everyday if they will get fired because their team isn't performing the best. I liked helping people. However when you go above and beyond your position to help someone frustrated with the company you get in trouble expressing how the tools you have to help the customer – more... is not sufficient. – less

A normal day started with a stack of order forms for blue prints and floor plans to be copied. Some which to be color copied using arrange of different machines Xerox 1040, 1090, Corona etc...

It was a self motivating, problem solving position 90% of the time.
Not much interpersonal correspondence between co-workers.

The hardest part of the job was – more... when on a tight deadline key copy machines when down and we had to make do what what we had. It was sometimes a mix between being creative and using help of others.
One of the most enjoyable aspects of the job was, most of the time I was my own boss. – less

Pay is horrible, benefits could be much better and the work is plentiful with no type of recognition except thank you that was job, I thought you were aware of all your duties. No bonus or increase during performance review.

would deliver mail to client on a large scale. fix copiers replace toners when needed