Pros: foosball table, ping-pong, incentives, unlimited overtime and occasional free food.
Cons: short 10 minute breaks, no formal wage compensation reviews, mandatory overtime
The compensation package for this customer service position in Salt Lake City can be very lucrative based upon your job performance. There are also many overtime opportunities to where you can earn $20+/per hour. The majority of the management team is committed to employee development and creating a good culture.
This call center customer service position – more... can be challenging and fast pace but there are many tools available to resolve customer issues. The facility and furniture are due for some upgrades but the building is kept fairly clean.
From what I've seen the overall company has it's flaws with some strange policy and procedures when it comes to benefits and pay increases for promotions, but the onsite team is mostly good. – less