Xerox
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92 reviews

Xerox Employer Reviews

Compensation/Benefits
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Aggressive and creative place to work. Always get the job done. Think outside of the box.
Senior Account Executive (Former Employee), Philadelphia, PA –
Pros: creative open to new idea's.
Cons: too many clicks
Xerox at the time was a progressive company to work for. They were a head of their time. Would constantly think out of the box in order to gain new business and keep current accounts. By working there you learn much about business and business operations. Management was very effective in the management of their people and handling customer issues. An – more...  excellent place to work that will have a lasting effect on your career. – less
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Was a great company to work for and very much a continual learning organzation. The people that worked for me were amazing.
Region Manager (Former Employee), Southern California –
Pros: great national meeting and recognition trips
Cons: the constant downsizing
A typical day started at 5:30 hitting the road and office time and customer visits through out the day. Would normally return home after 7 pm in the evening, I learned time management and productivity tools to help with long work days and reduced staff. I also found that recognition even the smallest little comment was a great motivator and always well – more...  received. My management team was exceptional in dealing with the day to day opportunities in Customer service delivery. The Technicians were highly trained and customer obsessed. I could not have been successful without employees such has the Techs and Managers. I enjoyed the people and family feeling that came with working for Xerox. The hardest part of the job was letting people go year over year for the last 10 years of my career with Xerox. – less
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it was a good 13 years
Senior Electrical Engineering Technician (Former Employee), Webster, NY –
Pros: learned a lot from many talented people
Cons: lack of respect for r&d
A very busy place at times and a very dead place at other times. Needed to be self reliant and bring it upon yourself to stay busy at the slow times.
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Great for learning and cared about work and family
Project and Implementation Manager (Former Employee), Lewisville, Tx –
Pros: learning
Cons: job security
I spent 33 years with Xerox and loved every second of it. They gave ne the opportunity to grow and learn.
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Excellent Career Experiences
R&D Engineering Technician (Former Employee), Webster, NY –
Pros: working environment, interaction of other departments
Cons: can't think of any at the moment
During my time working on the Full Width Array Scanner I was surrounded by the most wonderful diverse and creative people. On many occasions there would be meetings with 10 or 12 people and there would be no two from the same country! Everyone was supportive of everyone else and the end result was an excellent scanner. The amount of information I learned – more...  took my career to a level I never thought I would achieve. – less
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Xerox
Customer Business Representative (Former Employee), Park Ridge, IL –
This is an excellent place to be if you are just graduating from college good exposure to working for a company.
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Productive and family oriented.
Inbound Sales Rep (Former Employee), Lewisville, TX –
Assist customers over the phone regarding their supply orders. Interact with my co-workers in between calls. Small group but very close.
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Lack leadership direction
Sales Solution Executive (Current Employee), Chicago, IL –
Pros: cheap
Cons: cheaper
Micro management. Numerous gotchas
Constant process change to keep employees of balalnce
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Managment Sucks
Call Center Supervisor (Former Employee), Cary, NC –
Lies Lies Lies
The worst call center in the world!
No rules
Hide money
Lies
All lies
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Productive and fun work environment
Customer Care Specialist (Current Employee), Raleigh, NC –
Xerox is a great place of employment and advancement opportunities.
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Very informal and laid back environment.
Order Fulfillment Representative (Former Employee), Rosemont, IL –
Pros: employee outings
Cons: the healthcare benefits are not all that great.
Amongst my peers it felt like I was surrounded by family and close friends, and I had lots of fun times working there. Although, it was not all fun and games, you have to be able to handle a lot of stress, and be able to mult-task in order to get the job done.
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Reproductive with a lot of fun
Branch Manager Metropole House Kampala (Former Employee), Kampala –
Pros: free lunches, breakfast
Cons: working long hours
Normal at work place
learnt customer care abilities
Excellent management
Worked as a family
The hardest part was when given transfer upcountry
The most enjoyable part was when we used to meet in company organised parties.
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Forever changing, each year was a totally new structure of management and compensation.
Account Operations Manager (Former Employee), Philadelpha Pa. –
For many years I loved working at Xerox. The last three were drastically different.
Constent changes in structure and compensation made the day to day challenges less fulfulling.
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Still reducing head count
Sr. Customer Service Engineer (Former Employee), Norwalk, CT –
Pros: interface with great customers.
Cons: big brother always looking over your shoulder
Now with GPS systems company always can monitor an employees movements. There was a time when trust was the key word within the company, which spurred innovation and we were evaluated by actual results in the field, and by customer results and customer input. This resulted in the freedom to do the job and innovate better ideas to accomplish our goals – more...  of customer satisfaction faster and more cost effective by the people in the field doing the job. Now it is about bureaucracy and in the attempt to falsely cut cost with technology watching every move strangling invention. If technology was to hold down costs of doing business and make doing business more profitable, why have austerity cut backs still not made the company profitable, and increased customer base. – less
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Productive, very friendly people to work with
Account Associate, Systems (Former Employee), Charlotte, NC –
Live "The Power Of You" (passionate customer commitment)
Achieve Standards Of Performance
Simplify services processes for customer
Support Client Problem Resolution
Support Client Communication plan and process
Support National One Page Manager and Value Added Tracking
Participate in Customer Appreciation Days
Deliver Operational Excellence
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Productive and learning environment
Training & Development Specialist/Expert (Former Employee), Colorado Springs, CO –
Pros: fast-paced, learning experience constant
Cons: pay was not rewarded when it should have been
I learned a lot from this workplace. I started off as an agent and within a month moved up as a training assistance. I then excelled within the company with this new opportunity and became a lead trainer and certified trainer. I made history at Xerox becoming the youngest #1 certified trainer. I then moved to the next level and became a Continued Education – more...  Trainer. I trained my GM, OM, TM, other trainers, and all agents. I enjoyed learning new information and organizing this information to be taught back to other management and employees. – less
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Great working atmophere with many opportunities to learn
Data Analyst Intern (Former Employee), Rochester, NY –
Pros: great management team, relaxing work atmosphere
Cons: parking
Working as an intern at Xerox Corp was probably one of the best working experiences of my life. It was great to be able to finally see the business world up close.

The people I worked with were always there to answer any questions, and allowed me to learn many new ideas and methods to data analysis.

My job was to collect past data on project performance, – more...  and analyze that data to see if there were any problem areas. In doing so, I was able to reduce project time by 1-2 weeks.

The hardest part of my job was looking for the historical data, because sometimes there would be gaps of information that I would need to search through many different documents to find.

The most enjoyable part of my job was the feeling of accomplishment, after I completed the database. I was proud to know that I had helped the company and that Xerox would continue to use and build upon my work. – less
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Great Place for Sales Driven People
Sales and Customer Service Manager (Former Employee), San Diego, CA –
This company is great for people that are focused on results and driving sales. If you are competitive, you will fit in very well at this company.
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Good Company for Long Term Tenured People
Service Delivery Executive (Current Employee), Churchville, MD –
Pros: fair pay and benefits, good reputation for quality products and services
Cons: lack of entrepreneurial spirit, revenue growth is limited, not a progressive it company, very difficult to get promoted
Xerox is a company that has fantastic products and services as it relates to document management. Most companies would be hard pressed to match their processes and quality of products.
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Fun WorkPlace
6 week Internship (Former Employee), Rotterdam, NY –
Pros: hour lunch also close with supervisor
Come in have a conversation with my supervisor who was close to me,get our work togather start scanning GE blueprints then move onto legal work.
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About Xerox

Xerox Corporation (Xerox) is engaged in developing, manufacturing, marketing, servicing and financing a range of document equipments, – Read more