My day consisted of meetings with cross-functional teams to determine training requirements, planning training sessions via Webex and other administrative duties. I learned how to use new software tools and trained users on how to used those tools. Management was excellent and provided support to advance my career. My previous employer provided a positive workplace culture that lead to better employees, increased productivity and provided an excellent work/family environment. The most enjoyable part of my job was working with all levels of management and knowing that my role played an integral part in making the company profitable. The most challenging part (occasionally) of my job was working to complete tasks when other departments were running late completing other tasks that had to be completed before I could complete my tasks. Knowing that this would sometimes occur, I proactively completed many of my tasks ahead of scheduled.