Customer Care Agent (Former Employee) – Bakersfield, CA – June 29, 2016
Although the work was tough, I could always count on fellow employees for help and support when I struggled. Management always tried to provide the help and knowledge we needed. It was a relaxed environment with a lot of help from everyone around me.
Customer Care Representative (Former Employee) – Lexington, KY – June 29, 2016
Xerox provides an opportunity for someone who is looking to gain experience in general office work. If, like many people, you have experience only with retail or fast food, they may still give you a chance to learn other skills.
Customer Service Representative (Current Employee) – Cary, NC – June 28, 2016
Not a very stable or secure environment. Glued to the phones. Lots of fear of being laid off. Very gossipy and cliquish. You got on the phones and you had to get permission to use the bathroom,, there was no flexibility. Very rigid.
Customer Service Representative (Former Employee) – Lexington, KY – June 28, 2016
Xerox always treated me very well/they were always there to help their people improve their skills/xerox does alot for their community/we gave to the homeless and tots for tots just as a example/hardest oqart of my job was my customers frustrations when they couldnt get their medicine
Sr. Data Transaction Processor (Current Employee) – Lexington, KY – June 28, 2016
My favorite part of this job is that I work independently and at my own pace. I occasionally have a couple of colleagues that help me at busy times, but for the most part I am solely in charge of Aflac. I have learned a lot about FSA's, HSA's and HRA's. It has been fun to learn something TOTALLY different from what I have been accustomed to doing. I am enjoying the challenge of stepping out of my comfort zone.
Step in for supervisor (Former Employee) – Boise, ID – June 27, 2016
I loved this job they really cared about your family and your issue. I would go back to work for them in a heart beat. I left because I wanted to be done with that phone room. I miss my friends there so much. one day i will go back
Housekeeper (Former Employee) – California, USA – June 27, 2016
This was my first time working in the US in the summer. The work environment is very pleasant and fast going. My co-workers were great; very kind and fun. The managers were caring and understanding no nonsense individuals.
Overtime was always available
A large amount of the workers were Spanish speakers