Pros: overtime available, shift bid
Cons: pay, management, incentives, bonus, overall work environment.
This is a good company in the sense of what they are trying to do. In the beginning of me working there they compensation was good, the bonus was fair and was something that could be reached. After a year it was changed when ACS was taken over by Xerox. The bonus became impossible to reach, even for the best. I was ranked top 10 out of 400 plus employees – more... the entire time I was there and I never got a bonus once they changed the way it could be met. The management was also not very helpful. Mostly young kids who were given to much pressure and then took it out on there team. There was no incentive to go above and beyond and the pay was no that well. One nice thing is that overtime was always needed and they gave you chances to bid for your shift. Although the shift bid was not good when you were a lower ranked person at the company because then you ended up with a shift that no one else wanted. They also would get mad if we tried to stand up and stretch our legs or tried to walk around. They wanted us to sit at our desks and take calls non stop no breaks. – less