Find companies:
Xerox
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
2,177 reviews

Xerox Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
xerox
Customer Service Representative-Wireless Services (Former Employee), Webster, NYJuly 23, 2014
Pros: compensation, co workers
Cons: wireless services
This is a good job and there is a lot of room for advancement, The co workers are friendly and the environment can be helpful at times.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Feeling extol to work in this company.
IT Project Manager (Current Employee), Orange, CAJuly 23, 2014
this is the company were we hone work my Skills,Feeling extol to work in this company.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Decent Place to work
Transaction Processor (Current Employee), Lynchburg, VAJuly 22, 2014
Pros: easy, flexible hours
Cons: taking time off
Very tedious and repetitive which makes for a long day. Management is decent, lacking in communication. Hardest part of the job is boredom.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible company to work for
Former Employee (Former Employee), Colorado Springs, COJuly 22, 2014
I am a former employee. The culture of the company is horrific. They require mandatory overtime. The management, especially in the Operations level are kids that micro manage, treat you without respect and honestly are not good at their job. If you are looking to work in a call center, there are many others that are MUCH better.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
New program at Xerox. Very unorganized.
Customer Support Specialist (Former Employee), Webster, NYJuly 21, 2014
Pros: no pros
Cons: 10 min breaks and no raises
I answered about 160 calls per day, assisting customers with billing issues, phone orders, technical issues and answered questions on new devices. The hardest part of the job was listening to customers scream about their bill because of a salesman at the store giving wrong info and there isn't anything you can do about it. The best part of the job was – more... helping people and keeping the customers satisfied in any way I could as long as it was within the companies guidelines. ( ex: credits, free downloads, extra minutes, free data for a month, etc.) – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Account Services Specialist (Current Employee), Charlotte, NCJuly 21, 2014
exceptional management group. great place to work. great peer to peer help when assisting customers daily
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun company, great people.
HR Representative (Former Employee), Lewisville, TXJuly 21, 2014
Management was great - people/culture was fun. Lots of team-building and training/learning opportunities.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
processing data and payments
Transaction Processing Specialist (Current Employee), Stockbridge, GAJuly 21, 2014
processing data for companies in a time sensitive environment.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productive
Data Entry Operator (Former Employee), Monticello, KYJuly 21, 2014
entered information for insurance companies into a database. allowed scheduled breaks, do as much work as accurately as possible, or receive reprimands.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive place to work for
OPERATIONS BUSINESS ANALYST (Current Employee), TexasJuly 21, 2014
Overall, the account I worked for was not managed very well. Often times we felt we were not part of the Xerox team.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productive and fun enviroment
Customer Service (Former Employee), yukon , oklahomaJuly 20, 2014
Pros: potlucks and buying attendance points back
Cons: no pay increase unless moved up to another position
xerox is an family oriented, fun and diverse enviroment.
Everyone seemed to get along great.
management would actually tell you what was going in about the company.
most enjoyable was helping customers pick out phones
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Positive enviroment, great management, offers great benefits, and inbound calls
PHONE REP (Former Employee), Greeley,COJuly 19, 2014
Pros: fun and great pay for easy work
Busy but fun; easy going work place. learned how to operate outlook program, make reservations. deal with customers being upset with prices. Also hard phone
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great customers, not the greatest work environment.
Customer Service Representative (Former Employee), Cary, NCJuly 19, 2014
I loved, loved, loved, the customers. I had a great opportunity to meet people from all over and develop relationships with them. I loved the fast pace environment, never a dull moment and the work days went by quickly.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Fun environment
Customer Service Representative (Former Employee), Saint James, MNJuly 19, 2014
Pros: free cakes and ice cream for a job well done
Cons: short breaks and health care
Working at Xerox has its ups and downs. Most days work was fun others not so much. Working at Xerox and Sunshine Liquors help me to be a calm person. Talking to rude customers, with a smile on my face not thinking about answering them but helping each customer solve their problems the quickest way possible. I learn that you have to take each day at – more... a time, learn to smile now and then. Management could have been better, there is a communication issue. There are ways to correct a person without shouting. Co-workers were fun, but sometimes there is more talking than work being done. The hardest part of the job was not get enough time to eat, everything was done in a hassle. The most enjoyable part about work was hearing a customer say thank you for a job well done and the relationship we had has a team. Once we solve a problem we celebrate as a team. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
about the same
INFORMATION MANAGEMENT SENIOR SPECIALIST (Former Employee), Mankato MNJuly 18, 2014
Pros: same
Cons: same
same as previous

needed more it staff

management was good

lots of room for improvement
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive workplace
Contractor / Office Associate (Former Employee), Houston TXJuly 18, 2014
Good Work environment friendly people Most days I'd prep documents, scan them, check them to make sure I had them completely and correctly scanned, and put them back into the folders exactly as they had been. All parts of the job were things I had learned before. Until the last few days I was working with people I really hit it off with. Right at the – more... end we had twice as many people working – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
short breaks, stressful, Sinking ship!
Customer Care Specialist (Former Employee), Cary, NCJuly 18, 2014
Pros: the opportunity to work in a high volumne call center
Cons: short breaks not organized
Overall I'm sure xerox is a great company. However, i expected much more than what was given, from a fortune five hundred company.Looking for a company i can possible retire with.The training began and was very poor, supervisors explained to the class that they took 18 weeks of training and compacted it into 8 weeks. this raised a red flag for me because – more... we were working with medicare members all of which were retired, disabled or elderly. there was not enough computers for everyone in the class and some of the computer programs that we were to use once out of training, we were never trained on. Once out of training they moved what was left of the training class to another class room and we had no supervisors. Low job moral made me hate going to work each day. It was if xerox was not prepared and so we were not prepared. With not many options i gave my two week notice. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Its Okay
Lead Systems Administrator (Current Employee), Sandy UtahJuly 17, 2014
Dont follow through on promises, work 60 hours a week, never home with Kids
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
A great place to work
Quality Analyst/Customer Service Representative (Current Employee), Yukon, OKJuly 16, 2014
I go to work with a great attitude. As quality analyst, well, you hear just about everything.
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Enjoyable work and some great co-workers
Scanner Operator (Former Employee), London, KYJuly 16, 2014
Pros: armed guards, good co-workers, good supervisor
Cons: stressful work and conditions
Most days I'd prep documents, scan them, check them to make sure I had them completely and correctly scanned, and put them back into the folders exactly as they had been. All parts of the job were things I had learned before. Until the last few days I was working with people I really hit it off with. Right at the end we had twice as many people working – more... at the same time, working in teams. For some reason that stressed me out so much I couldn't take it. The things I liked best about the job were the physical security and the nice co-workers. Also, my supervisor was very helpful. – less

1 2 3 4 5

About Xerox

Why build your career at Xerox? Because every day you’ll work alongside people who are as passionate about new ideas, – Read more