fasted paced environment, great opportunities for learning and take risks
Office Services Delivery Manager (Former Employee) – Albany, NY – March 23, 2017
I was a remote employee who was required to manage multiple priorities with short deadlines so I was always busy. The workplace culture was friendly and there was always a willingness to help. The company encourages continuous learning and I was fortunate to take advantage of many learning opportunities.
Consumer Agent (Former Employee) – Colorado Springs, CO – March 22, 2017
They make great copier machines. You can always rely on a Xeroxed copy when you need duplicates of your files and paperwork. And the career opportunities are plentiful, especially if you want to move up and become a Supervisor.
Finance Manager (Former Employee) – Texas – March 22, 2017
Management willing to beat down employees when management does hot hit their bonus level, lower level employees are not allowed any type of bonus plan. 7 years of 5 out of 5 top performing employee, but only 2 raises in those 7 years due to lack of funds.
Customer Representative for Medicare (counselor) (Former Employee) – Raleigh, NC – March 21, 2017
I enjoyed working here in the call center as I was able to actually help people. Medicare is hard to work with and understand for many and I was in a position to help these individuals obtain the care they needed and understand their costs and such.
Customer Service Assistant (Former Employee) – Cary, NC – March 21, 2017
Will have 8 hrs on work day and learn the most while on the job. Management will work with you whether it is personal or otherwise.The hardest part of job is not enough efficient training. The most enjoyable part of the job is helped customer solve a problem.
Customer Service Agent - Call Center (Current Employee) – Houston, TX – March 21, 2017
job itself is fairly manageable learned to work with every type of culture management needs improvement, however upper management is very helpful. the hardest part of the job is keeping up with the daily changes that occurs frequently. the most enjoyable part of the job is the actual job itself, being able to assist customers.
Sales Consultant (Former Employee) – Bolingbrook, IL – March 21, 2017
It was a learning experience. I don't think they had things in order there. Some of the department leaders were not trained correctly. They were so shorthanded from a layoff before I got there they let anyone become a management. No rules were enforced for everyone.
Inbound Customer Care Supervisor (Current Employee) – Houston, TX – March 20, 2017
Conduent is not a horrible organization to work for. A typical day is filled with leadership meetings, call monitoring,coaching and reporting. Unfortunately in the year I've been employed with the organization there hasn't been consistent management. The first SBU was very young, took the job lightly and left the first opportunity made available to her. My current SBU has been replaced by a 70 year old, unfamiliar with the line of business and neither have been able to offer myself or my counterparts the tools needed to grow. The job is in no way difficult. The most enjoyable part of the job is teaching others how to be good at what comes natural for me.
Company allows the opportunity to experience new roles for future growth.