A typical day consisted of talking to about 30 customers via telephone. The phone calls themselves weren't bad at all. It was the supervisor that I had that made it miserable, and was a huge factor in why I left. I did however learn many new things about different software and systems, how to properly handle upset customers, etc. My co-workers were amazing. They were always so willing to help, and some became close friends. The hardest part of working at Xerox would have to be the way I was treated by my supervisor. I could never do anything right, I was "bad at my job," and I was constantly talked down to, and like I was an idiot. On the bright side, the most enjoyable part was being able to make friends. The employees were amazing and accepting.