Pros: Autonomy, flexible hours
Cons: Unpredictable work load
A Typical Day at Work: This consisted of processing health care claims, with some indexing. Sometimes there was overtime, depending on the work load and the season.
What I learned: I had processed health care claims before, so nothing new was learned there. However, indexing was new, but it was very easy to learn.
Management: Management was generally very affable, even generous (there was a bonus every year at Christmas, with an interesting gift to go along with it, like custom candied apples).
The Hardest Part of the Job: Not knowing when your shift would end (during the busy season). During busy seasons, overtime was required, which ranged anywhere from an hour to four hours.
The Most Enjoyable Part of the Job: Autonomy. Everyone was paid according to how fast they processed claims, so everyone worked hard. There was no wasting of time.