Pros: couldnt think of one
Cons: working here
I have worked in multiple departments with this company. The upper management is rude and extremely unprofessional (example: the CEO came out on the floor one day red in the face and proceeded to scream at me inches from my face and questioned why his service levels were red,simple answer was not enough staff to cover incoming volume, not much workforce can do at that moment. This was done in the middle of a working and busy call center.) . The supervisors are under informed, under qualified, ill trained and unknowledgible. They work the few who show initiative and integrity until they can not take it and quit or move departments. There are multiple Ethics violations that go unaddressed. Multiple inappropriate relationships between supervisors and agents. Favortism is very apparent. Department Supervisors will over work those who work harder and more efficent and will not expect results from lazy dead weight supervisors. ALL WORK NO PAYOFF. Seeking employment elsewhere, really not worth it. Watch your pay too, they play with your payrate and subsidize your rate to "round off your pay" so if you make $13/hr your pay rate on your checks pay break down says $9/hr but you have an entry for $4/hr you've worked to round off to a $13 payrate. Make sense?Thats how we feel...I heed you warning WORK HERE AT YOUR OWN RISK.