Customer Service Representative (Former Employee) – Houston, TX – February 1, 2018
I would not recommend that anyone applies to work for this company. Employees are under paid, over worked, and treated very unfairly (to say the very least). If management is witnessed doing anything unprofessional or unlawful, employees are expected to remain closed lipped.
Customer Service Rep (Current Employee) – Staten Island, NY – February 1, 2018
They're always hiring new people because they fire people at any moment . Customers treat you like garbage. They curse at you and threaten you and curse at you but if you cut them off the company takes points off your grade and ur salary drops. This place has made me cry and gave me anxiety
Customer Service Representative (Former Employee) – Byram, MS – January 31, 2018
My overall experience at the company was very illuminating to say the least. The work was easy, the people were easy to get along with, and i had my fair share of good times there. Were it not for family complications during the time i was employed by them, i would still be working for them to this very day.
Technician (Former Employee) – Santa Ana, CA – January 30, 2018
The Japanese had beaten Xerox at their own game building copiers that ran cleaner without developer. What killed Xerox was toner contamination of parts and fuser rollers burning up for lack of silicone solution.Plus document feed jams from cheap solenoids and shaft steel.
It was the same thing everyday, fixing and repairing bad engineering designs. I had to get out and do something else after 8 years.
present customer care rep (Former Employee) – Lexington, KY – January 30, 2018
I will never work for xerox ever again unless I'm desperate. Its an unfair company with no set schedules and they expect you to be a robot. Sure I had health benefits but they weren't good and I never could schedule a doctors appointment. Also I was forced to work with strep throat.
Pharmacy Technician/Customer Service (Former Employee) – Orlando, FL – January 30, 2018
• Handling billing inquiries and service requests • Explaining electric and water charges to our customers • Offering advice about how our customers can save energy and money • Explaining company policies, procedures and government regulations as they relate to customer billing and service • Back office mail (Admin)
HealthCare Insurance Customer Service Assistant (Former Employee) – Cary, NC – January 30, 2018
Working in a call center is no joke BUT working here was a bit much. Though, I have to say I have almost worked in 2 call center and the division I was working at here - their computers were averagely fast not really slow considering all the programs that were held in one computer. Also the training was very good - this including the training and trainers. very knowledgable and hardworking.
Benefits- Health Insurance was GREAT!, PDO is OK, lunches provided sometimes/or have food trucks.
The people hired, work attitudes, enviorment once in the call center.