Good thing VZ is buying this place as it would not last much longer. Very unethical practices going down, sales leadership is a nightmare. Obviously there are smart and nice people here but you never get the vibe that people love to work here--They are just creatures of habit.
Sales (Former Employee) – Miami, FL – April 18, 2016
- The most enjoyable part of my job was building and working with my team. - Direct leadership were very helpful and always provided sound coaching. - Other employees generally seemed like they like to be at work. - Terminated my entire division with no warning; unprofessional way of doing business as people were still being hired up until two weeks before we were let go
Small liberal and friendly company with cohesive problems in collaboration and communication
Manager of Quality Control - NCC (Current Employee) – Maryland Heights, MO – March 12, 2016
Small company feel for a billion dollar company. Some really good people who work hard for the common good.
Short-sided view of accountability for the Vital Behaviors they require as part of expectations. Company is sorely lacking in cohesive project management governance between factions of the company. Working in a vacuum is commonplace. There is no accountability for poor performance and/or blatant disregard for common courtesy or protocol.
Liberal Work Schedule. Good, hard working people commonly interested in performing
medical benefits are adequate at best. Upper Management very out of touch.
Sr. Enterprise Sales Engineer III (Former Employee) – San Jose, CA – March 1, 2016
XO has good services. Getting them turned up is not so easy. Management was a continuous roll over. Real bad management at all levels. there were a few bright spots but nothing to overcome the gross volume of just bad managers.
Tech IV for Tier III Transport Repair (Current Employee) – Lone Tree, CO – February 23, 2016
I come in, say hello to my co-workers, then say hello to my manager. He relays the work load for the day to the team, then he'll usually joke around with us the whole time he's there, before he goes home. No one is micro managed. We are treated like the adults that we are and given the expectation.
I like the people I work with. I like the culture and the company seems to like me.
Very reactive instead of proactive. Senior management lacks connection with or desire to provide a positive work environment. Unreasonable expectatio
manager (Former Employee) – Pennsylvania – January 7, 2016
To much to record. There were some very good times, however they have long since passed. May update in the future. Did learn a lot along the way, as company grew. However they lost the great culture long ago, and have been loosing the best people ever since.
Entrepreneur (Current Employee) – Plano, TX – November 10, 2015
XO strives to be one of the best places to work, but financial and market pressures yield realities. Wages are fair while benefits are on the low side. On the other hand, leadership strives to create a culture where employees enjoy coming to work each day. XO's objective is to treat each employee fairly.
Tier II VOIP Repair Technical Lead (Former Employee) – Saginaw, MI – November 10, 2015
My first few years at XO was great. The management team understood that the way you treat your employees will reflect their work effort. However that all changed when the new management took place. People were getting promotions who did not deserve promotions, and if you were not in the buddy circle your chances of advancement where slim to none.
Great on the job training.
New Management does not know how to properly run a call center.
sales/ project management/ realestate (Current Employee) – New York, NY – November 3, 2015
Xo is undergoing a huge expansion of their fiber network throughout the US. Inter- department collaboration is the key to success at this organization, however many new/old processes being streamlined and altered monthly. Opportunities to sell are vast, as XO has a wide array of products and services to sell from basic IP telephony to Cloud Solutions. Company pride is every month acknowledged through fun sales contests and company wide competitions to keep employee moral high.
MACD Customer Service Representative (Former Employee) – Sandy, UT – October 18, 2015
working to assist customers and making the product worth the keep and being able to be part of multiple peoples life's through socializing and making a difference made a great impact and experience for me