Sr. Java Developer (Current Employee), Plano, TX – June 22, 2015
XO360 Application provides different services Order, Monthly Invoices, Total Revenue, Change Request’s and Ticket’s for different CSM, Finance Internal Customers.It collects data from different Downstream Systems Siebel, Remedy and Catch and upload data using ETL process.
DS3/E3,DS1/E1 Carrier Technician (Current Employee), Lone Tree, CO – May 25, 2015
Pros: Good medical, great investment plan.
Cons: Unable to work for them outside the United States
Great company! Good salary, advancement opportunities. Loved the work environment. Enjoyed working with co-workers, management always very approachable. Excellent opportunities for overtime. Very flexible for working from home.
Project/Program Management (Former Employee), Illinois – May 12, 2015
Pros: Highly knowledgeable and experienced staff
Cons: culture, reduction/ removal of flex work time (work/life balance), compensation, little or no recognition, little or no career pathing
XO is a challenging place to work. The employees are overworked and compensation is less than satisfactory in most cases. The Management could use some on-going "Management training" (culture building, – more... empowering employees, conflict resolution, motivating teams & career building) separate from the mandatory HR training that is provided regarding state and federal laws and XO's responsibility to uphold them.
XO has many knowledgable employees who work very hard to help XO succeed. The hardest part of working at XO is the fact the culture and the upper management teams need an overhaul. Due to the amount and complexity of the strategic initiatives the company puts out, the employees are often under a lot of stress and very rarely is there an appropriate level of recognition, empowerment or work/life balance. – less
Sr. EXECUTIVE - TRAINING COORDINATOR (Former Employee), Phoenix, AZ – May 8, 2015
Pros: Travel, face to face, training
Cons: Telecom companies were not stable
Working for XO Communications was a great position. I enjoyed traveling to the national and major accounts and training them face to face on their telephone systems, their billing systems and helping them to have a positive customer service experience.
I get a company vehicle where I am usually out in the field with little supervision.
Network Field Technician (Current Employee), Baltimore, MD – March 15, 2015
Pros: company vehicle
Cons: healthcare, job security and advancement
On a typical day I usually have 5 to 8 dispatches assigned to me for that day. I research them finding out what the work involves along with what equipment is required. The dispatches may involve a new – more... install for a customer, the repair of service for a customer who is down, or a dispatch to work on an inside network issue. Most of my interaction with my coworkers are over the phone in the assistance with the turn-up to our network. I get along well with my manager and I am able to get any needed support when an issue may arise. The hardest part of my job is the heavy traffic in some of the areas I travel. The most enjoyable part of the job would be the fact I am out in the field meeting new people and not sitting in the office all day. – less
Inside Channel Account Manager (Former Employee), Oak Brook, IL – March 9, 2015
My Typical day at work would be Getting contracts and pricing for Agents that sold the companies product. I learned a lot in the Telecom field with 15 years experience. My Co-Workers were great to work – more... with and spoke with them on a daily basis. I think the hardest part of my job would have to be not getting everything out on the day that it was received, the most enjoyable part of the job would be working with the agents and sometimes customers and helping them out weekly. – less
Sr. Technical Support Engineer (Former Employee), St Louis Mo – February 18, 2015
Cons: too many to list
Long work day, nights and days most of the time. learned a lot by being over worked, no time for life outside work that was left for sleep. Reasonable coworkers that moved on as well. Management had lots – more... of internal sturggle for position, seemed a bit cut throat among themselves. Network operations issues are addressed by the vendor these days, and they seem to be coasting along, to sell out. Hardest part were the long hours and lack of appreciation. Good part was good people to work with on a technical level. – less
15 years of service in the same site, there wasn’t anything I didn’t know about this Central Office.
Tech III CO Tech (Former Employee), Austin, TX – February 17, 2015
My duties at this central office consisted of working orders for cross connects and new equipment installs for XO customers. Working trouble tickets as they were opened. Monitored and maintained all AC/DC (UPS Power, Generator) power equipment at the site and the HVAC system. Duties also included operating the fire suppression system and security systems.
Central Office Technician (Former Employee), Fremont, CA – February 14, 2015
Cons: no sharing or supporting of information to do a job.
As a central office tech, we covered a large area. The company required you to complete a minimum of tasks on every shift, without regard for the amount of time you had to spend on a task or the distance you had to travel to do the task.
Chief Engineer (Former Employee), Plano, TX – February 9, 2015
Pros: easy to get time off
Cons: on call 24/7
normally a 8 hour day, everybody gets along with one another. every day was a new adventure. the hardest part of the job was when an ac unit would go down in the data center and having to get it back up quickly to avoid a data shut down.
Great Traning Program but Lacking in Back Office and Installation Support
Senior Account Executive (Former Employee), New York, NY – February 4, 2015
Pros: wall street location
Cons: bad reputation with clients
Great training program, fun work environment, co-workers are friendly and management is always there to help. However, most clients have already had a bad experience with Client Support and will not return.
Project Program Manager III (Former Employee), nashville tn – January 31, 2015
I worked at XO for almost 15 years.. I learned so much and made some wonderful friends.. In a typical work day I worked my projects. Not many days went by in that 15 years that I didn't still learn something – more... new.. My managers were there to listen and offer support when needed. My co-worked were helpful are more than co-workers.. they are my family. The hardest part of my job some days was working with so many lecs on so many different projects at once.. The most enjoyable part was the atmosphere and people. – less
Financial Analyst, Lead (Former Employee), Edison, NJ – January 29, 2015
Pros: benefits, compensation
Cons: they filed for bankrupptcy while i was there.
While at XO Communcations, I was able to learn as well as truly help establish a budgeting and monthly variance analysis process for the Engineering team. I enjoyed my time at XO Communications. Great people.
It was a job. It could have been so much more but the vision wasn't there.
Shipping Coordinator /Inventory Control Analyst (Former Employee), Reading, PA – January 26, 2015
Cons: reactive management, no appreciation, no upward mobility, no pay raises
A day at XO was a typical day on a job. You came in, did your work, and you went home. Management was non existent. There were so many things that could have been done to boost morale but wasn't. Management – more... was more reactive instead of proactive. We barely had the right equipment to do the job if it wasn't falling apart. The only good part was my coworkers, they were awesome. We always found a way to get the job done. We all stayed until the job was done. wee always left together at the end of the day. The hardest part was the lack of equipment and lack of communication. – less