XPO Last Mile was founded in 2001 to capitalize on the rapid growth in the last-mile logistics segment arising from the impact of e-commerce and the omni-channel customer. XPO Last Mile was the first company of its kind to create a truly nationwide, last-mile delivery solution providing both a dedicated and a transactional service model. We were one of the first to offer customers and carriers access to our leading advanced technology, allowing companies to integrate all their last-mile logistics activities onto one unified technology platform.
We are recognized for pioneering one of last-mile's most thorough quality assurance service models - a proprietary management system that allows you to manage, monitor and measure the performance of your last-mile customer experience. Fully integrated with our customer-focused technology platform, this gives you the most flexible and affordable white-glove delivery solutions in the business.
Today, XPO Last Mile is the premier provider of high-tech, high-touch, last-mile logistics solutions in North America, serving blue chip retailers with customized solutions as well as small and mid-size shippers through our industry-leading transactional services. We have differentiated ourselves through our commitment to superb customer satisfaction, helping companies like yours to make the delivery experience better, faster and more cost-effective for optimal customer loyalty and brand protection.
Your Last Mile Always Comes First With XPO Last Mile - And It Shows.
With 28 operating locations and a national network of more than 2,000 licensed motor carriers, XPO Last Mile facilitates well over 4.5 million shipments per year. Everything we do is focused on that all-important last-mile experience, which begins with a tailored transportation solution and a national network of distinguished contract carriers.
We are meticulous in selecting only the best in the industry who specialize in last-mile excellence. XPO Last Mile also strives to give you the best possible service through innovative new technologies and service excellence. We use the highest quality service metrics in the industry because our first and only priority is getting your customers' last-mile delivery experience right every time. In addition, XPO Last Mile stands behind every last-mile delivery with our XPO Last Mile Service Guarantee.
We believe your deliveries and your customers deserve nothing less. Your last mile is that important. And XPO Last Mile is that committed. – less