Customer Service Rep (Former Employee) – Winter Park, FL – April 16, 2014
A typical day here for most people is sitting behind the computer and taking every call that comes in, no matter how difficult! Sometimes, I would get pulled aside my pharmacy management to do mundane labor intensive tasks, such as lifting heavy boxes, filling vial trays, or generally helping around the store. But, primarily I answered calls. I learned a lot about people, and how all people are very different. The management was okay, there were some problems regarding workflow, but nearing the time I left a new lead was brought in. He is currently making things run a lot smoother! My co-workers were very supportive, it really was a team effort each day. The hardest part honestly wasn't the grouchy customers, it was the physical labor I endured (mainly because I was the only male CSR at the time haha). The most enjoyable part is that every day at xubex it was something new!
talking to new people, sometimes the owner would buy us pizza!
if you're a male, it's a safe bet the owner will find you laborious tasks.